Verified Company
Very Bad customer service. Took them 3 weeks to install a printer. The printer went down 2 weeks later. Now it only works on 1 of my stations. Blamed it on Microsoft. It would’ve been nice of them as my IT company to tell me this was coming and I would’ve stuck with the old printer. It’s always something, though and it takes a long time for them to call you back and repair the issue. I would advise against using them for pawn software.
Advertisement
Advertisement
Pacific Pawn and Cash, Portland, OR: Alex spent considerable time getting our system back up and running after some changes were made. He was very easy to work with, and above all got the problems fixed. We will be requesting him specifically for any future needs.
Reply from Data Age Business Systems Inc
2021.09.14
Team Pacific Pawn, this is Len Summa, CEO. The team and I would like to thank you for the 5 stars. We will be sure to highlight Alex in our next meeting. Thank you again.
Advertisement
Have had issues with one printer for sometime. Support team worked on it and even involved CEO to help get a resolution. That's what GREAT CUSTOMER SERVICE is all about! Thanks to Len and his team for getting everything fixed up.
Reply from Data Age Business Systems Inc
2021.02.09
8/31/2021 :Jeff, you did not purchase this printer from us. The model is discontinued. We would like to assist you and can get you an updated printer we actually support.
Jeff, Len Summa here. what is your number, I would like to connect with you to resolve this issue.
Jeff, this is Len Summa, CEO. The team and I hope you are well and you are staying safe as we continue to fight the Covid crisis. We would also like to thank you for taking the time to come out and leave us this review. We appreciate all of PawnMaster Nation and will continue to strive for constant improvement in every facet of our business. The five stars mean a great deal to us. Again, thank you for your continued support and have a good 2021.
Jeff, Len Summa here. what is your number, I would like to connect with you to resolve this issue.
Jeff, this is Len Summa, CEO. The team and I hope you are well and you are staying safe as we continue to fight the Covid crisis. We would also like to thank you for taking the time to come out and leave us this review. We appreciate all of PawnMaster Nation and will continue to strive for constant improvement in every facet of our business. The five stars mean a great deal to us. Again, thank you for your continued support and have a good 2021.
Great personal service. Definitely #1 in the industry.
Reply from Data Age Business Systems Inc
2021.09.01
Chris, your review is greatly appreciated and we will continue to work very hard to be number 1 in this industry. We have held that title for over 30 years, but we don't rest on top of the mountain. We continue to challenge ourselves because PawnMaster Nation challenges us. This is Len Summa, CEO... I would like to thank you for the kind words.
Have had issues with one printer for 5 weeks. Was told by support team printer was the issue to replace it. I replaced it with the EXACT model number of the "defective" one. Same problem. Contacted support to have them re-look at the issue. I was now informed that since DA didn't SELL that printer any longer, they would not support it. They tried to get the MFR (Honeywell) to assist, and that was useless. No help from them either.
I have the same model printer working other stations with no issues. Seems that all DA wants me to do is buy a printer they sell, hence they will support it.
I never had issues in the past with software problems, now it appears its a way the force me into BUYING one "they" sell or i'm out of luck. VERY DISAPPOINTED!!!
Reply from Data Age Business Systems Inc
2021.02.09
8/31/2021 :Jeff, you did not purchase this printer from us. The model is discontinued. We would like to assist you and can get you an updated printer we actually support.
Jeff, Len Summa here. what is your number, I would like to connect with you to resolve this issue.
Jeff, this is Len Summa, CEO. The team and I hope you are well and you are staying safe as we continue to fight the Covid crisis. We would also like to thank you for taking the time to come out and leave us this review. We appreciate all of PawnMaster Nation and will continue to strive for constant improvement in every facet of our business. The five stars mean a great deal to us. Again, thank you for your continued support and have a good 2021.
Jeff, Len Summa here. what is your number, I would like to connect with you to resolve this issue.
Jeff, this is Len Summa, CEO. The team and I hope you are well and you are staying safe as we continue to fight the Covid crisis. We would also like to thank you for taking the time to come out and leave us this review. We appreciate all of PawnMaster Nation and will continue to strive for constant improvement in every facet of our business. The five stars mean a great deal to us. Again, thank you for your continued support and have a good 2021.
Advertisement
Very professional service. Configured my computer in a timely manner. Thank you John.
Reply from Data Age Business Systems Inc
2021.08.20
Eder, The team and I would like to thank you for the five stars. We are looking forward to hearing your 2021 success stores and will continue to work hard to ensure PawnMaster Nation is properly supplied and serviced.... Len Summa, CEO Data Age / PawnMaster.
Love the promptness of support!!!
Robin was amazing today and knew what I needed to order better than I. It's always a pleasure to do business with your entire team. Never disappointed
Reply from Data Age Business Systems Inc
2020.02.05
Lisa, thank you for the five stars. This is Len Summa and I am the CEO of Data Age. We continue to work hard to service our clients. The team is made up of highly trained and very dedicated professionals. Your kind words I will pass on to them and we would like to wish you a great 2020.
Have been using Data Age for about 4 months. Easy enough system to navigate, and support works hard when we have an issue. Issues happen often, but quick to assist. On 8.13.2021, Alex helped me with an issue I have been experiencing; Alex was courteous, jovial and knowledgeable. I appreciate the support team Data Age employs. Thank you,
Reply from Data Age Business Systems Inc
2021.08.13
Amy, this Len Summa, CEO. I would like to thank you for taking the time to leave this five star review. It is people like you who have made us known to be the five star company. The team here will continue to work hard to ensure PawnMaster Nation is the best serviced client base in this industry.
Advertisement