360 Realty & Property Management Reviews

This company made it work for me. Maricela made things work for me in an expeditious time frame. Like once you get In touch with someone they will work for you and communicate with you throughout the process. It was not a hassle to go view the property nor was it to send in information. I’m so happy to move and can’t wait. ‼️**UPDATE June 20,2024**‼️ I’m a new tenant that has currently rented a property through this company. Apparently I should have been reading the reviews on google instead of the ones on their website. May 30th was my move in date, I was charged $150 pro rated rent for 2 days of the month which was insane to me. But that’s the least of my concern at this point. May 22nd I Paid $2250(deposit) then another $2495.25(first months rent, administrative fee and “move in/out walk through”) so a total of $4745.25 to move in to a home you would think good service would come with it. I moved in and had no refrigerator, washer or dryer and the alarm system raging at me every time I opened a door.Along with that No mailbox, trash bin, garage remote/opener and trees that have fallen (I’m going to assume due to the recent storm) and the fence broken. My initial issue is that nobody knew the code to the alarm so Literally everyday for about 5 days after moving in the alarm rang every time I opened any door of the house. I was given so many poor excuses. How do you “manage”a property and nobody in the entire office know the code to turn the alarm off? Finally I was given a number to call and it was one of the contractors (that did not install the system) gave me instructions to reset the alarm. Which including me using a ladder/drill/and touching electrical wires btw. I had no refrigerator, washer/dryer for almost 2 weeks almost $200 of food went bad that I carried from my previous home. My daughter (9yo) and I had to eat out everyday until they finally ordered one. Once the appliances got delivered the company was unable to connect the washer for me because apparently it’s something with the connections with the house. So i made a maintenance request to have someone come out to get it fixed. Well the maintenance request was canceled through the portal. I made another one, it was also canceled. So yes after moving in I’ve had to literally pack clothes downstairs put them in my car and drive to a Washateria to clean my clothes. What a convenient way to spend your day after paying almost $5000 to move in.Til this day I’m still unable to use my washer. The garage has no motor! So again I’m put in another inconvenience of not being able to pull in the home I’m leasing for $2250/month. I also put a maintenance request for that. Now someone did come out to take a picture and “wait for approval”. Firstly it was not a scheduled visit I had to leave work mid day to allow the contractor in the home, hence I was not made aware that someone would be showing. I literally just got a call from a random number and was told they were in my side of town.(was kind of scary/weird) 360 did not communicate with me that they would be sending someone out. So imagine a strange calling you saying”I’m by your house”. But anyway I’m assuming the garage it still waiting “approval”. I had to pay someone to come can fix the parts off the fence that had been knocked over by the tree that fell because I live in a Main Street by a bus stop and people are continuously walking passed the home. So for the safety of my daughter I’ve at least got that done. But I was quoted $850 to remove the trees. Which I’ve communicated via email to the company that I would cover the cost if it was deducted from my monthly rent. But yeah they just asked for pictures so we can get “approval” from the home owner. Meanwhile I’m unable to get the back end of my yard cut and the grass is growing as tall as my daughter, the bugs are insane ant piles are growing, and my kid saw a small mouse in the brush…sooo yeahhh we are not even able to enjoy the yard we are renting.

Kara was so helpful. She answered all the questions I had and helped moved the process along. Very grateful to have her help

Wow when I tell u this is a great company u would not believe how they have helped me I’m new to Houston and I came to them for a house and they really looked out for me and when I went in they building I met this lady name Melissa who helped me she was nice kind and very helpful made me feel right at home I won’t go no where else . And I’m telling I felt so comfortable and if u need anything from them trust me this is the place to go .

I have been to many places in Houston but this place was very helpful they were kind nice an they helped me I got a nice home from them and they mean business and they get you were u want to be they was one an only place in Houston that helped me an my family and we thank y'all so much

I came here they was so nice kind and they were sweet .it was clean .And the lady in the front office was very helpful.

They are the best in and out no stress or hassle. I will be advertising this companies good standards and practices. Looking to lease sign up and get the royalty treatment.

Good customer service, Marcela was great.

Please don’t rent from this property group . Signed a lease and tried to push the move in date later after an already signed lease . Customer service is terrible . Not reliable . Try to bribe you with $5 chick fila gift card if you give them a 5 star review .

My clients were able to get into the home easy and smoothly. Kara is very helpful! Thank you guys.

These people are total shishters. They will do their dead-level best not to pay you if you do any work for them. They treat their tenants in the worst way. In response, (see below for their rebuttal) I am so very sorry, sir, that you feel the need to attempt to try and level the field here but unfortunately, this will not happen. As I arrived at work, I was to take a picture of the clock, with my phone. Thankfully the camera in my phone has a watermark feature and can include the time and date with the photo of the clock. And as you know the time and date on the phone keeps us all honest as we are not in its control. So I could not have lied on my time sheets. One day I was unable to repair one of your tenants' heating units, and as per your instructions, I called a friend of mine who is a qualified HVAC Contractor. Unfortunately, at the time, I was unaware of your undesirable business practices as he is a professional. He came out the next day and got the sweet lady's family's heater working the day before a cold front was due to hit the area. The invoice for 433$ has still not been paid. You have never even given him a phone call or even a text message. I'm sure you are aware that he's the only one doing the work so you are taking full advantage of his situation. He doesn't have the time to waste taking you to court, that would mean him working 3 or 4 times for the money you owe him. It would require a concise and the ability to care about your fellow man to pay the good man. The good people are made of a different metal than you one that can understand what it is to hurt and help their fellow man and do the next right thing, and feel good about it. Not feel good about how much money you can take from them. I'm not perfect but I try to be honest in everything I do. I watched you as I worked for you. I felt so sorry for the good folks who lived in your apartments and had to pay for their hot water. I had some of your equipment in my truck that I returned. I couldn't believe the difficulty I had when I went to retrieve my things I even forgot some of them when I learned that I was fired through a cowardly text received that I was fired. I figured my final check was in the mail so I waited and waited finally I realized that it wasn't coming. Do you do this to everyone who you have fired? Has it been as lucrative with others as you had intended to be with me? Had you simply sent me my final check Instead of thinking that you could just keep it? I wouldn't have had to threaten to call the Texas Employment Commission The watermarks were the obvious unbeatable trait. I assure you that they are all authentic Happily joyful and very simple I only deal in the truth it makes my life so much simpler that way. Thank you all.

KARA!!!!!! Is the best friend you REALLY NEED. When she says she has your back. Best believe she has you covered like a jacket. Thank you Sis

I was in a bind To find a place and get accepted and moved asap. Kara really made this easy and quick!!! She’s so sweet and easy to talk to making this a another ride with the whole moving process I’m so overwhelmed with excitement and relief that this process is over and I’m in my new place thanks so much 360 reality and Kara for working on my behalf!!!!

Terrible communication skills. Be weary of this company. Get everything in writing.

I've been surprisingly very satisfied with my experience with 360 Realty. Greg and his team are very responsive and helpful. I have had horrible experiences with property management in the past, but 360 has been doing a wonderful job.

I've been surprisingly very satisfied with my experience with 360 Realty. Greg and his team are very responsive and helpful. I have had horrible experiences with property management in the past, but 360 has been doing a wonderful job.

They staff is nice, quick, answered any questions

360 realty have been great! Kara was super efficient with our applications and answered all of our questions!! My family and I are excited about our new home!!!