Reply from Papilio Early Learning Essendon2025.11.10
It is so lovely to hear that you have felt supported and welcomed by our team, Yeong Ying! We are so thrilled that the facilities and communication have made a positive impression, it truly means the world to us. Thank you for being part of our centre community!
Reply from Papilio Early Learning Essendon2025.09.18
Hi Katie, we are truly sorry to hear you have had a disappointing experience. Every families journey is important to us, and it is never our intention for anyone to feel let down. We would really appreciate the opportunity to understand more and see how we can better support you. Please reach out at feedback@affinityeducation.com.au. Thank you.
Reply from Papilio Early Learning Essendon2025.08.06
Hi Zynal, we are disappointed to hear your experience hasn’t been a positive one. We would appreciate the opportunity to understand more and see how we can improve. Please feel free to reach out at feedback@affinityeducation.com.au. Thank you.
Reply from Papilio Early Learning Essendon2025.08.06
Hi Betty, we are sorry to see that your experience didn’t meet expectations. If you would like to share more about your concerns, we are here to listen. Please reach out to us at feedback@affinityeducation.com.au so we can better understand how to help. Thank you.
Joshua and Rhiannon McQuire2025.07.01
Original review was apart of a competition at the daycare in early days of attendance.
Unfortunately our experience changed quite rapidly after this. We honestly wish we had never set a single foot here. Our child was not safe, the procedures and policies are not managed correctly, and we felt issues that arose were not handled well or even taken very seriously by management, until it had escalated to the point we had to immediately withdraw our child due to our stress that she was unsafe.
The stress that was caused by this place has led to an overall feeling of being let down of the daycare system and has made me seriously consider if I should send my child to care at all anymore.
Reply from Papilio Early Learning Essendon2025.07.21
Hi Joshua and Rhiannon, thank you taking the time to share your experience. We are genuinely sorry to hear that your time at our centre didn’t meet expectations, and we understand how important it is to feel confident and secure in your child’s care. We take all feedback seriously and encourage you to reach out to our team at feedback@affinityeducation.com.au so we can better understand your concerns. Your voice matters, and we appreciate you taking the time to share it. Thank you.
Joe Hartney2025.04.16
We couldn’t be happier with our experience at Papilio Early Learning Essendon. From the very first day, the educators have gone above and beyond to make our son Austin feel safe, nurtured, and loved. The care, attention, and warmth they show every child is truly heartwarming, and it’s clear they are passionate about what they do.
Austin has absolutely thrived since starting here—he’s learning so much every day, forming beautiful connections with his educators and little friends, and always comes home smiling. The communication from the centre is fantastic, and we always feel informed and involved in his development.
The facilities are clean, inviting, and thoughtfully set up to encourage learning through play. We feel incredibly grateful to have found such a wonderful daycare and would recommend Papilio Early Learning Essendon to any family looking for a caring, supportive, and enriching environment for their little one
Reply from Papilio Early Learning Essendon2025.04.16
Thank you for sharing your experience with us, Joe! Knowing Austin feels safe, connected, and excited to learn each day means everything to our team. We are so thrilled you feel informed and included along the way, and we truly value the trust you have placed in us.
Keerthi G R2025.04.16
When we looked for safe hands to hold our little one’s care, Papilio stood out from other day cares in the amount of space it provided, amenities, the friendly staff and the whole setup. It has been more than a year that our little one has been attending Papilio and we have never regretted choosing Papilio despite how painful it is to leave our little one in someone’s care. The staff are friendly and approachable, and pay individual attention to every child understanding their needs and routines. Our little one has developed a lot of independence on a day-to-day basis. We never had to worry about the food as all foods are prepared with special care and catering to the dietary needs of individual child. Constant updates on a friendly app and immediate response on the phone are added advantages to leaving our child in Papilio and provide a sense of safety. Thank you Papilio for your amazing work! I highly recommend Papilio for anyone who is looking for a safe haven for their children.
Reply from Papilio Early Learning Essendon2025.04.16
Thank you so much for this thoughtful and heartfelt message, Keerthi. It has been an absolute privilege to care for your little one and watch them grow into their independence. We know how hard it can be to place your child in someone else's care, and we are so grateful you chose us to be that safe and trusted space. Your kind words mean so much to our team and truly reflect what we strive for every day.
Pushkar2025.04.09
I am incredibly pleased with Papilio Early Learning Centre in Essendon my son attends! The space is bright, spacious, and well-organized, making it a comfortable and welcoming environment for all the children. The staff members are exceptionally attentive and truly care about each child's well-being. They go above and beyond to keep parents informed, providing detailed updates at the end of each day about my child's activities, mood, and progress. It’s so reassuring to know that my little one is in such capable hands.
What stands out the most is how much my son loves going to childcare every day. He is always excited in the mornings and can't wait to see his friends and teachers. It’s clear that the staff fosters a positive and nurturing atmosphere that makes the children feel safe and valued.
Since attending, I’ve seen a remarkable improvement in my son's outlook. He has become more confident, social, and eager to learn. I couldn’t be happier with the care and attention he receives here. Highly recommend this childcare centre to any parent looking for a caring, professional, and enriching environment for their child!
Reply from Papilio Early Learning Essendon2025.04.09
Your words truly brightened our day, Pushkar ~ thank you for such a thoughtful and generous review. It is wonderful to hear how much your son is thriving and how confident and happy he has become. Knowing he looks forward to each day with us is the greatest compliment we could receive. We are so glad to be part of his journey.
Heather Thompson2025.04.08
My daughter has been attending the centre for just under a year now and we have had such a positive experience since the first day. Their days are filled with lots of new activities and outdoor play, and I can see the dedication that each educator puts into their relationships with the children. Attending the centre has been wonderful for her development and she always looks forward to her days there! I would recommend this centre to anyone looking for somewhere caring and safe for their child.
Reply from Papilio Early Learning Essendon2025.04.08
This is such a lovely reflection, Heather ~ thank you for taking the time to share it. We are so happy to hear your daughter is thriving and enjoying her days with us. Watching her grow and build those special bonds with her educators has been a joy. It means so much to know you feel confident and supported here.
Amy Leegan2025.04.07
I’ve had such a wonderful experience with Papilio. The friendly staff really care and it shows every day my daughter is excited to attend. Thanks for doing such a great job :)
Reply from Papilio Early Learning Essendon2025.04.07
We are so happy to hear about your positive experience with us, Amy! It is amazing to know your daughter looks forward to each day, and we are grateful for the opportunity to care for her. Thank you for your kind words ~ they mean the world to the entire team!
Begoña Loredo2025.04.07
The staff is amazing and my daughter jus thrives in the centre. Families are so nice as well and location is perfect for pre or post pick up/drop offs.
Reply from Papilio Early Learning Essendon2025.04.07
It is so heartwarming to hear how much your daughter is thriving with us, Begoña! We are grateful for the lovely families in our community and so glad the location works well for you. Thank you for sharing such kind words!
Parris Sloan2025.04.07
Our journey with Papilio has been incredibly rewarding for us as parents and for our 2 children.
The educators have supported our children to grow, expanding their social and emotional awareness to ensure they are ready for life after childcare, and have always worked in partnership with us as parents.
Reply from Papilio Early Learning Essendon2025.04.07
It is so lovely to hear how much you have enjoyed your time with us, Parris. Watching your children grow and knowing we have played a part in their journey is truly special. We are so grateful for the trust and connection we have built together. Thank you so much for your kind words!
Miranda Theocharous2025.04.07
Our child absolutely loves Papilio Early Learning Essendon. The educators are caring and attentive, and we've seen so much positive growth in our little ones. Highly recommend!
Reply from Papilio Early Learning Essendon2025.04.07
It is so lovely to hear how much your little one is enjoying their time with us at Papilio Essendon, Miranda. Knowing they feel supported and are growing in such a positive way truly means a lot to us. We are so grateful for your kind words and recommendation ~ thank you!
Taylor G-Jones2025.04.06
We LOVE Papilio Essendon. We relocated to Victoria from Queensland and were looking for a warm inviting and close knit Childcare Centre for our 2 boys. As soon as I completed our tour I knew this was the centre for us. The facilities are neat and tidy and have lots of engaging toys and activities for the children. The educators are brilliant and warm, both of my boys really enjoy their time at Daycare. "The teachers are Amazing. I love playing with all the Toys and my Friends!" - My 4yr old Boy. 100% Reccomend for anyone searching for a Childcare centre that is more like a Family 🥰
Reply from Papilio Early Learning Essendon2025.04.06
What a lovely message, Taylor, your kind words truly mean the world to our team. We are so thrilled Papilio Essendon has felt like a home away from home for your family during such a big move. Hearing your little one say he loves playing with his friends and the toys puts the biggest smile on our faces. Thank you for sharing your experience!
Tanya Bloor2025.04.04
Great facilities, safe outdoor area and caring educators who are a delight to children and parents.
Reply from Papilio Early Learning Essendon2025.04.06
Thank you for your kind words, Tanya! We are so glad you have had such a positive experience with our facilities and educators. Creating a safe, welcoming environment for both children and parents is something we truly strive for.
mahima bajracharya2025.04.04
Well trained and caring educators. Big outdoor space where your kids can enjoy real outdoor environment. With care to learning, Papilio Essendon is a reliable place your child can be. Thank you for responsibly caring my son.
Reply from Papilio Early Learning Essendon2025.04.06
We are so happy to hear you feel confident in the care and learning your son receives at Papilio Essendon, Mahima. Our team truly values creating a safe and nurturing environment, and it is wonderful to know your son enjoys the outdoor space and the care of our educators. Thank you so much for your kind words and support!
Louise Muré2025.04.04
Our daughter is thriving at Papillio Essendon. Due to moving house we moved her just over a year ago from a childcare we loved, but was now too far away. Papillio, from the beginning, have been so nurturing, helpful and communicative. She absolutely loves going to see her teachers and her friends. We have another little one starting in a few months and have zero concerns. We can’t wait to see her thrive too!
Reply from Papilio Early Learning Essendon2025.04.06
Thank you so much for your thoughtful feedback, Louise! We are thrilled to hear your daughter is thriving at Papilio Essendon and that our team has been supportive throughout your transition. It is wonderful to know you have peace of mind as your second little one gets ready to join us. We look forward to seeing them both grow and thrive here!
Ivory Lee2024.03.14
This was the worst communication I have ever encountered. No replied to letters or phone calls. If you called, they always said to ask someone (manager level )to call you back, but there was always no call back. It leaves people stuck in endless waiting and confusion.
Reply from Papilio Early Learning Essendon2024.09.15
Thank you for sharing your experience, Ivory. We are sorry to hear about the communication issues you faced and understand how frustrating this must have been for you. We take this feedback seriously and will be reviewing this internally to make the necessary improvements.
Sumana J2024.02.06
Best childcare, hands down! It is far for us but our daughter thrived here and the educators are amazing. They are friendly, lovely and our daughter had the best time here. The biggest highlight for us apart from the education is the hygiene. We were so scared that she will be sick the first year but not at Papilio. she hardly fell sick because they keep the center clean. Highly recommend Papilio.
Reply from Papilio Early Learning Essendon2024.02.07
Thank you Sumana. We strive to provide an environment that is not only safe and clean but also provides great learning opportunities to ensure children are school ready!
noor altameemi2024.01.10
Unfortunately my experience has been unpleasant with this childcare. I had started my son and almost everyday I would receive a call from the daycare asking to pick him up, almost like they just don’t want to deal with him if hes crying or even try to settle him. He comes back home hungry and thirsty. I witnessed an educator accidentally bumping his head on the wall while walking with him, I understand accidents happen but they just lack the care/concentration that they should be giving these kids. When I call to ask about him, every educator says a different response. Overall; I do NOT recommend this daycare for your kids, please don’t waste your time or your kids time as there are better ones around the area.
Reply from Papilio Early Learning Essendon2024.02.19
Your feedback is important to us, and our Centre Manager is happy to speak with you direct to gain a better understanding of your experience. We are committed to going above and beyond for our families to ensure a positive experience. Alternatively please email feedback@affinityeducation.com.au to discuss.
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