Papilio Hornsby

papilio.com.au/nsw/hornsby

Papilio Hornsby Reviews

Good rating
4.1
52 reviews Verified
Papilio Hornsby
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Reviews ( 52 ) 4.1

Kristina He
Kristina He
2024.02.16
My daughter quickly settled into Papilio Hornsby’s centre, and now she loves her days there. Thank you to all the kind, caring, and friendly staff. Highly recommend this center!
Reply from Papilio Hornsby 2024.02.19
Thank you for the lovely review. Our Educators always take the time to build strong relationships with our children and their families.
Girlie Santos-Baylon
Girlie Santos-Baylon
2024.02.15
Papilio early learning Hornsby exceeds our expectations as a first time parents leaving our little one in great hands. Thank you is not enough for all the hardwork and patience of the staff. Goli is prompt and a great centre manager as well as having Daniel creating delicious and healthy meals for the kids. All the educators are 10/10, they give high quality early childhood education and care, as well as providing important opprtunities to learn and develop.
Reply from Papilio Hornsby 2024.02.19
Thank you so much for your kind words. We really appreciate you taking the time out to share your positive experience with us — and we agree, our valuable team of educators are truly great at what they do and make a difference in each child and families lives. We count ourselves lucky for families like you. We look forward to offering you more days of care and supporting your child's ongoing learning journey!
joseph zhao
joseph zhao
2024.02.01
Papilio Hornsby is a great place for kids. My son and daughter have been in here for long time. A special thanks to Goli with her humble, friendly and easy approach management. There is also long term and senior resource like educator Helen with great experience with kids. Good staff members Jess, Sebastian and Selin. No doubt many families call Papilio Hornsby as home.
Reply from Papilio Hornsby 2024.02.08
We are so glad that you have had a positive experience with our service! Thank you for your lovely feedback.
bai arellano
bai arellano
2024.02.01
Excellent service! They treat the kids like a family. Every morning they welcome the kids with smiles and hugs giving you a feeling that your kids are in safe hands. The staff are very thorough with the kids' social, emotional and behavioral development. I thank all the lovely staff who gave tender love, care, guidance, support, patience and understanding to my kids. Thank you so much, Ms Goli, Ms Rita, Helen, Narges, Melissa, Jess, Selin, Sebastian, Nikita, Karyn, Chef Daniel, Steph, Kristina, Carly, Megumi, Elahe, Shabnam, Felicia, Pari, Sanaz. Keep up the good work Papilio family!
Reply from Papilio Hornsby 2024.02.08
We love building relationships with our families and supporting them in whatever way we can. We look forward to watching your beautiful children grow and learn with us at Papilio Early Learning Hornsby.
Brendan Vella
Brendan Vella
2024.01.31
The staff are very friendly and knowledgeable. Our family has been made to feel very welcome by the staff and they all interact and engage with our child in such a positive manner. Our child is always happy when he is there and we appreciate the updates and photos to help us monitor his progress. They have fantastic activities and great play spaces.
Reply from Papilio Hornsby 2024.02.08
Thank you for your honest and lovely feedback. Our team are passionate and do a wonderful job in shaping little minds and we are glad to see this is shining through.
Sarah Tracey
Sarah Tracey
2024.01.22
2 of my children recently started at Papilio after switching from another center, and I cannot speak more highly of them! They have gone out of their way to make both of my children feel welcomed and engaged, and the staff communication with me on how my children are settling in, has been brilliant. My kids absolutely love going to daycare and are frequently asking to attend on their non daycare days!! The rooms and facilities are beautiful and age-appropriate, and the activities and learning on offer fantastic. And the kids love the food prepared by the in-house chef. I have a little one who will be starting in 6 months when I finish mat leave - and because of all this I am excited for him to attend! Thank you to Goli and all the team for making our transition seamless ❤️
Reply from Papilio Hornsby 2024.01.24
Thank you for your review, we always strive to build strong relationships with all family members. We take pride in welcoming all families to our centre and encourage all families to be part of our centre community.
Athufa Mariff
Athufa Mariff
2024.01.13
Wonderful childcare with engaging activities and programs for kids. Great educators and staff. The new centre manager, Goli is amazing, friendly and very helpful.
Reply from Papilio Hornsby 2024.01.24
We appreciate the time that you took to leave us such valuable feedback Athufa!
Vandana Tyagi
Vandana Tyagi
2023.08.08
We are Pleased with Papilio Early Learning Hornsby centre If I could give this daycare 10 stars I would!! This is the first daycare where I have seen my kid happy. Ever since enrolling my kid I’ve seen many improvements. The staff is friendly. I’ll highly recommend anyone in need of a preschool for their child.
Reply from Papilio Hornsby 2023.08.21
Thank you so much for your kind words. We really appreciate you taking the time to share your positive experience with us!
Shikha Bansal
Shikha Bansal
2023.08.08
Educators here really helped my son to adjust in the new environment easily.
Reply from Papilio Hornsby 2023.08.21
Thank you Shikha for your review. We are so glad that he is settling in and building strong relationships with our educators.
Carly Chelin
Carly Chelin
2023.08.07
My kids love coming here!
Reply from Papilio Hornsby 2023.08.21
We are so glad that you have had a great experience with us Carly!
Bridget Vella
Bridget Vella
2023.08.07
The Papilio Hornsby educators are so genuinely caring and attentive. My son loves going and has so much fun with all the activities they do. The classrooms are clean and inviting, and there is a huge outdoor area for the kids to play in. Highly recommend 👌
Reply from Papilio Hornsby 2023.08.21
Thank you Bridget for taking the time to share your thoughts and kind words. We appreciate this so much and are pleased your experience has been so positive.
Omid Tayefeh
Omid Tayefeh
2023.06.07
Our experience at the Kids Academy in Hornsby was the worst ever. In the six months my daughter attended, she constantly fell ill, they neglected to change diapers on time, and the staff had a negative attitude. Their behavior towards each other was unprofessional, and the children witnessed it. I recommend transferring your child elsewhere from the start.
Reply from Papilio Hornsby 2023.06.26
Hi Omid, Our records show you haven’t attended our centre since early 2022. We are saddened to hear your experience with us as we pride ourselves on delivering outstanding professionalism, and providing high quality care for children. We would love to invite you back for a tour to show you the centres progress and the amazing learning opportunities that occur here on a daily basis. If you would like to arrange a visit, please call (02) 9476 6111 and arrange a tour.
Melissa Stout
Melissa Stout
2023.05.16
We're incredibly pleased with KidsAcademy Hornsby. Their dedication to the kids, communication, and preparation is outstanding. We're first-time parents and sent our son when he was almost 6 months; he loves daycare, no tears and has had the most wonderful time.
Reply from Papilio Hornsby 2023.06.21
We are so glad that you have had a great experience with us Melissa!
Camilla Griffin
Camilla Griffin
2023.01.06
Kids Academy has a wonderful team of educators- Mel, Goli, Jess, Felicia, Parastoo, Sayani and Sanaz to name a few who have cared for our son and daughter. The educators care for the children so well and always look after their wellbeing. The centre has a huge playground and the children are provided with incredible food prepared by Chef Daniel
Reply from Papilio Hornsby 2023.01.16
Thank you Camilla for taking the time to share your thoughts and kind words. We appreciate this so much and are pleased your experience has been so positive.
Anthony Cassar
Anthony Cassar
2022.12.14
*Do not enter your child into care here * I don’t usually leave comments on these forums but I have to share publicly after the experience my 1 yr old son had at this centre. I have pulled my son out of care due to neglect and poor care shown by this centre. My wife arrived at the centre a month ago and my son had deep scratch marks across his face to the point they had drawn blood. We didn’t receive a phone call, and none of the carer’s knew what happened. When we escalated this the manager agreed that an incident report should have been completed and it wasn’t and that we should have received a phone call. On numerous occasions we felt worried to drop our son off at day care. When we arrived there were two carer’s to 10 kids. At one point I broke up a fight between two kids while the carer sat there a metre away. At the same time I had to ask the carer to take my one year old son from me and that he couldn’t be left alone on the floor as I left. He was one. I asked if there was more help and all I was told was no. I went to work sick about what it was like and left work early to pick him up again. I also picked my son up multiple times and he stunk. The level of care wasn’t ok. We are asked to provide a change of clothes which were never used and he just wasn’t cared for well enough. I raised this concern and was told by the room leader that with new staff joining that expectations needed to be reset. For these reasons please consider another day care. The lack of strong standards is hugely concerning. Please look elsewhere.
Ghadah Amr
Ghadah Amr
2022.10.12
A year later edit: It saddens me deeply the state the centre has reached over the course of 2022… In less than 9 months my no 15 months old son had changed teachers 3 times… High turnover rate specially amongst those we, as parents, trust the most. No communication when educators leave, we just know when we find their photos are taken off the wall… The centre still has wonderful educators but completely strained… Centre keeps on accepting new kids without having experienced enough educators on-boarded first to share the load… I am really sad and if not for trusting the wonderful exisiting educators I wouldn’t be able to continue sending my children there till I can move them… It seems like the teachers has no support system, and pressured with unsustainable work load that they eventually burnout and disappear… In 4 years with KAH I have never experienced what we have these past 6 months… really sad that a wonderful place couldn’t remain so.. ———————————————————— Couldn't be happier with KAH - my three year old joined when she was just one. She thrived with every passing year that it directly affected any thoughts we may have to move out of Hornsby. Educators are caring, warm, and loving to the kids - and management are highly responsive to parent's requests and/or inquiries. The place is fun, colorful, with fun learning material, backyard, and chickens! Couldn't recommend highly enough!
Gholizadeh Neda
Gholizadeh Neda
2022.09.28
Vey poor management system. Staff are not friendly at all (especially manager) and they talk loudly with each other in front of children while they freak out and scream.
Sara
Sara
2022.08.18
My 2 love it here. Lots of interaction, huge outdoor area, great food and friendly team. Will always recommend KAH to friends and family in the area!
Tian Yang
Tian Yang
2022.08.17
Good chef and delicious meals, morning tea and afternoon tea. My daughter loves it. Chef Daniel also introduce new menu for all kids frequently. 👍
Kate Sheridan
Kate Sheridan
2022.08.16
LOVE this centre! Moved my boys here a few months ago and so incredibly happy with their service so far. Thanks ladies!
Reply from Papilio Hornsby 2022.11.16
Thanks Kate, we are very happy to welcome you to Kids Academy Hornsby. We look forward to sharing this journey with you.