Hi Kathy, thank you so much for the 5-star review! We’re thrilled to hear that Marcos did a great job and that you found our team pleasant. We’ll be sure to share your kind words with him. We truly appreciate your support and look forward to welcoming you back to OYESPA again soon!
Thank you for taking the time to leave a review. We are unable to locate a record of a visit under your name at our salon & spa. We genuinely want to ensure every guest concern is properly addressed and would appreciate the opportunity to look into this further.
Please contact our concierge team directly at concierge@oyespa.com with any additional details (such as the date of service or name used for the booking), and we’ll be happy to assist you promptly.
Warm regards,
CareTeam@OYESPA
E Lind2026.04.01
Thalia did a great job with hair color and cut. Very careful and thorough, and nice to visit with. David at front desk was also friendly and helpful!
Thank you so much, E Lind! We’re thrilled to hear you had a great experience and found our pricing reasonable. Thalia will be so happy to know you loved your color and cut—she truly takes pride in being careful and thorough. We’re also glad David made you feel welcome and well taken care of at the front desk. We really appreciate your kind words and hope to see you again soon!
Devin Bremer2026.04.01
Had a massage with Amanda - she was amazing and made the experience both relaxing and fun with lots of laughs.
Hi Devin, thank you so much for the 5-star review! We’re thrilled to hear you had such a wonderful massage with Amanda. She truly has a gift for creating a relaxing experience while still keeping things light and fun. We’ll be sure to pass along your kind words to her. We look forward to welcoming you back to OYESPA again soon!
Melinda Johnson2026.03.31
I was surprised how quiet the spa was for customers but both Tallia, the aesthetician, and the young man working reception were very kind and accommodating. I had a 60 minute signature facial - very relaxing and well done! Thank you!
Hi Melinda, thank you so much for taking the time to leave us a 5-star review! We’re so happy to hear you enjoyed your 60-minute Signature Facial and found it both relaxing and well done. Thalia will be thrilled to know you appreciated her care, and we’re glad our front desk team made you feel welcomed and accommodated. We truly value your feedback and look forward to welcoming you back to OYESPA again soon!
Kirsten Wallevand2026.03.30
Attentive and caring massage therapist. Lovely space
Hi Kirsten, thank you so much for the 5-star review! We’re thrilled to hear you felt well cared for during your massage and enjoyed our space. Creating a calm, welcoming experience is always our goal, and we hope to see you back at OYESPA again soon!
Rachel Briseno2026.03.29
Cassandra is very skilled and a kind person. Oye Salon was clean, modern, and offers great products and services at very reasonable prices for what you receive. I’m excited to go bac.
Hi Rachel, thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had such a great experience with Cassandra—she’ll be so happy to know her skill and kindness made an impact. We’re also glad you enjoyed our clean, modern space and found value in our services and products. We truly appreciate your kind words and can’t wait to welcome you back to OYESPA again soon!
Bonnie Bryde2026.03.27
I was told I would receive a complimentary essential experience and chose a facial prior to my Botox appointment. I arrived at the time scheduled for my facial that would be followed by Botox When I arrived, no one was at the front desk. I dinged the bell 3 times with 5-6 minutes between dings. Finally, someone came and checked me in and told me someone would be with me soon. I waited another 15 minutes. Then I was taken back for the Botox but no facial. The woman administering the Botox was very good but as a whole, I felt this business was disjointed and unorganized. The woman giving the Botox was great! Everything else was ‘Meh’.
Hi Bonnie, thank you for taking the time to share your feedback with us. We sincerely apologize for the confusion and delays you experienced during your visit—this is certainly not the level of organization or care we strive to provide. You’re absolutely right to expect a seamless experience, especially when a complimentary Essential Experience was discussed in advance.
We appreciate your kind words about the provider who administered your Botox and are glad that part of your visit met your expectations. That said, we take your concerns about the front desk wait and the missed facial very seriously. Your feedback has been shared with our team so we can address these gaps and improve communication and coordination moving forward.
We truly value your time and would welcome the opportunity to connect directly if you’re open to it, so we can better understand your experience and make things right. Thank you again for your honesty—it helps us do better.
Serrano Lydia2026.03.26
Very Welcoming. Took the time to explain my treatment.
Hi Lydia, thank you so much for the 5-star review! We’re happy to hear you felt welcomed and that our team took the time to thoroughly explain your treatment. Creating a comfortable, informed experience for our guests is very important to us. We appreciate your kind words and look forward to welcoming you back to OYESPA again soon!
Hi Mary, thank you so much for the 5-star rating! We truly appreciate you taking the time to support OYESPA. We’re so glad you chose us and hope to welcome you back again soon for another great experience.
j Rolfs2026.02.13
Awesome salon experience. Attentive professional staff. Aveda services and products are a highly valued company we are lucky to have in our community. Thank you to Tiffany and Lauren for an excellent brow wax, tint and facial. I definitely will return soon
Hi J, thank you so much for the wonderful 5-star review! We’re thrilled to hear you had such an awesome experience with our attentive and professional team. It means a lot to us that you value Aveda services and products and feel lucky to have us in the community—we feel just as lucky to serve guests like you. Tiffany and Lauren will be so happy to hear your kind words about your brow wax, tint, and facial. We truly appreciate your support and look forward to welcoming you back again very soon!
Hi Anne, thank you so much for the 5-star rating! We truly appreciate your support and are so glad you chose OYESPA. We look forward to welcoming you back again soon for another great experience.
VickieandDan Sheehan2026.02.11
They have cancelled and asked me to reschedule the last 3 out of 3 appointments. Don’t book with them.
Thank you for sharing your feedback. We are truly sorry for the inconvenience caused by the recent schedule changes.
On the date of your appointment, our team was hosting a pre‑planned Open House event. During this time, our providers meet with guests, offer consultations, and introduce new services — but we are unable to perform treatments. To ensure you received our full attention and a proper service experience, we reached out proactively to reschedule.
That said, you should never feel disrupted or inconvenienced, and we completely understand how frustrating multiple changes can be. We would appreciate the opportunity to assist you personally and help make this right.
Please feel free to email us at concierge@oyespa.com so we can take care of you.
Thank you for your wonderful feedback! We're thrilled to hear you enjoyed our service and we look forward to welcoming you back soon. Your support means a lot to us!
Alan K.2026.01.28
Verified
Buyers beware! I bought a groupon for Botox. When my service was completely the receptionist said I owed another $250.00 for special fee of $15.00 because they area a green company! As well as a required tip of $189.80. Lastly a $49.00 fee for a nurse to medically clear me for the procedure even though the the staff person performing the procedure is a Physician assistant. The PA was wonderful, I just feel the Spa is not being truthful and misleading!
Reply from Oyespa Aveda Lifestyle Salon & Spa2026.01.28
Thank you for taking the time to share your feedback. We’re glad to hear you had a positive experience with your Physician Assistant, but we’re truly sorry that the checkout process felt unexpected or misleading.
We want to clarify a few important points for transparency:
Good Faith Medical Exam ($49):
All injectable services require a medical evaluation prior to treatment. This is disclosed in our MedSpa policies and is required to ensure your safety and compliance with Minnesota medical standards. Even when treatment is performed by a Physician Assistant, a separate medical clearance is still required.
Service Charges & Environmental Fee:
OYESPA applies a small sustainability/green fee that supports our ongoing environmental initiatives. This fee is listed in our MedSpa policies and applies to applicable services as part of our B‑Corp and sustainability commitments.
Gratuity:
Gratuity is never required for MedSpa services. If a gratuity amount appeared on your receipt or was discussed in a way that felt mandatory, that is not our intention and we sincerely apologize for the confusion. We take this concern seriously and are reviewing this internally.
Groupon Disclosures:
Groupon vouchers cover the promotional service only. Any required medical exams, additional units, or optional add‑ons are disclosed both on the Groupon terms and during your consultation prior to treatment.
Our goal is always to provide a transparent, professional, and welcoming experience. We regret that this was not how your visit felt, and we appreciate you bringing this to our attention so we can improve.
We would welcome the opportunity to speak with you directly, review your visit in detail, and make things right. Please feel free to reach out to our leadership team at concierge@oyespa.com.
Thank you again for your feedback.
— OYESPA Leadership Team
kayla balsley2026.01.24
I absolutely loved Oyespa. Lana did an amazing job with my tox — I felt so comfortable and taken care of the entire time. I also had the pleasure of meeting the owner, and he went above and beyond to make sure both me and my friend were taken care of, from pricing to food and drinks. The whole experience felt welcoming, professional, and genuinely thoughtful. I’ll definitely be back!
Reply from Oyespa Aveda Lifestyle Salon & Spa2026.01.24
Kayla, thank you so much for sharing this wonderful review! We’re thrilled to hear that you loved your experience at OYESPA. Lana will be so happy to know she helped you feel comfortable and cared for throughout your tox treatment — she truly loves what she does.
It was a pleasure meeting you both, and we're glad we could make your visit feel welcoming, thoughtful, and fully taken care of. That’s exactly the experience we strive to create for every guest.
Reply from Oyespa Aveda Lifestyle Salon & Spa2023.12.02
Thank you, Amber! We are so glad to see you at our Salon, Spa and Cafe. We greatly appreciate your business. We would love to see you again soon!
Hitesh Soneji2026.01.11
I recently had my haircut with Tiffany at Oyespa and had a fantastic experience! Tiffany is a true hair genius – she's incredibly professional, warm, and really listened to exactly what I wanted, even guiding me through a big transition. The cut turned out beautifully, exactly as I envisioned, and the salon itself is gorgeous with a relaxing vibe and great-smelling Aveda products. I felt completely comfortable and at ease, and I'm already looking forward to my next visit!
Verified Company
