Osbornes Removals

Osbornes Removals Reviews

Good rating
4.2
26 reviews Verified
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Reviews (26)
Jennifer Mach
Jennifer Mach
2024.02.23
Rude staff and drivers who refused to move their van which was blocking cars from passing through.
Sam Stoddart
Sam Stoddart
2023.11.24
Really great experience from Osbourne’s. The family run aspect makes it such a friendly service. They were very quick to respond to any queries and made me feel valued as a customer at every turn. If you are moving to or from the Sale area - these guys are great.
Samshi Whitehead
Samshi Whitehead
2023.08.09
Positive
Professionalism
Quality
Responsiveness
It was my first time moving house outside of Manchester and Osbornes made the whole process soooo easy. They took so much stress off of us so I could just enjoy the 'starting a new life' bit. Getting the valuation was done within 24 hours and didn't require anybody from Osbornes coming out to see us. They were so great with our valuables that our piano didn't need retuning afterwards, If anything it's more in tune than when we left. Would 10/10 reccomend
Lauren Brown
Lauren Brown
2022.12.07
Amazing team. So friendly and polite. They made what is a pretty rubbish experience far far better. Thank you!
Brian Wood
Brian Wood
2022.05.17
Critical
Professionalism
Value
DO NOT USE!! They will low ball all competitors and give a great first quote but then they will slap you with ridiculous hidden fees that cost hundreds of £. They won’t detail the hidden fees even when directly asked. Avoid at all costs
Julie Perrin
Julie Perrin
2021.08.17
Thomas Lord
Thomas Lord
2021.06.12
Positive
Quality
I can't recommend this company more highly. They were absolutely superb and made a stressful day much less so. Thanks so much guys!
Darrin Bloomfield
Darrin Bloomfield
2020.10.29
amanda o'donnell
amanda o'donnell
2020.10.25
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Aaron and Stephen did a brilliant job moving me to my new house. They grafted all day long, were polite, professional, diligent, careful with items and I couldn’t have asked for anything more. Great job lads.... thank you !
SPR Autos (Mercedes Benz Specialist)
SPR Autos (Mercedes Benz Specialist)
2020.09.23
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
great service from start to finish, helped me out at the last minute, communication was spot on, arrvied and deleverd on time, what more could you ask for. thanks guys.
Reply from Osbornes Removals 2020.09.23
We are really glad we could help and thank you for choosing Osbornes. I will pass on your kind comments to the team that conducted your move and good luck for the future :).
Jill 1
Jill 1
2020.02.13
Positive
Punctuality
Quality
Responsiveness
Value
Absolutely amazing from start to finish. Moving house can be pretty stressful, but Osbornes made the experience so much easier. Their professional, cheerful and hard working team did a fantastic job and I was very grateful. Thank you
Reply from Osbornes Removals 2020.02.13
Thank you for your wonderful review. We really do appreciate it. I will pass on your lovely comments to all involved on your move. Best wishes in your new home from all the team at Osbornes.
Margaret Jones
Margaret Jones
2020.01.28
Positive
Quality
Very impressed by the great attitude of all the team on my move from Whaley Bridge to Sale. Nothing was too much trouble. Super Customer Service. Thank you to Trevor and his team.
Alastair Stokes
Alastair Stokes
2019.12.26
Used Osbornes to move from Manchester to Leeds. They also stored my furniture for 6 months. Highly recommend and would use again. They where punctual and very careful when moving my furniture.
lee beedie
lee beedie
2019.10.08
Reply from Osbornes Removals 2019.10.25
Thank you for your 5star review.
Beth Thompson
Beth Thompson
2019.06.13
Osbornes have moved us 3 times now and each time has been excellent. They pack us up as well, all their guys are just brilliant and I recommend them to everyone!
Reply from Osbornes Removals 2019.06.13
Thanks you for all your kind words Beth and thank you for moving with us three times! I will pass on your kind words to all the guys.
Joe Gempton
Joe Gempton
2018.11.22
After a very stressful last minute move, I can honestly say that Osbornes did a fantastic job moving our stuff, I’ve almost finished unpacking and nothing was broken in transit. The whole process with them was great. The removals team we’re incredibly friendly and efficient, they went the extra mile for us as we had a very tricky to fit washer dryer and they did a fantastic job. And the staff in the office were very friendly on the phone when I spoke to them.
Reply from Osbornes Removals 2019.01.23
Thank you for for all your kind comments. I will pass them on to all staff involved in your move.
Georgie Myers
Georgie Myers
2018.09.26
ABSOLUTELY FANTASTIC! Thanks to Osborne they made our move stress free. They were prompt, efficient and friendly. Value for money is an understatement. The admin team were really helpful and so friendly. I couldn't be happier.
Reply from Osbornes Removals 2019.01.23
Thank you for your very kind review. And especially for mentioning the admin team we don’t always get a mention. Good luck in your new home!!
Leanne R
Leanne R
2018.08.22
We moved house just over a week ago with this company and I have to say that they were fantastic. From the initial person who came round to quote who was realistic, made me feel like nothing was a problem (unlike one company who came round and insisted on looking in every cupboard and told me that they wouldn’t dismantle anything!!) They arrived on the morning of the move at about 8.40, a few beds to dismantle and loads of boxes (I was fretting they wouldn’t have it done in time). They were all done and loaded before 12pm. Amazing!! These guys are super fit and obviously very skilled and experienced in what they do. They treated everything with care and were polite and friendly. The ladies in the office are also very nice and pleasant to speak with. They answered all my questions. Thanks for making our moving day as stress free as possible. I’ll certainly be recommending you.
Reply from Osbornes Removals 2018.09.12
Hi Leanne. Thank you so much for all your kind words we really appreciate it. I will pass on your comments to all our staff. We are really glad we could make your moving experience that little less stressful.
David MMD
David MMD
2018.07.09
Had my full home in storage for 6 months great price only thing out of storage to new home .pricey considering how much money paid to full pack and store for over 6 months no discount offered for removal,I always think of REPEAT business at end of day and recommendation. Finally 75% of box's where labelled wrong books had glassware bedroom stuff had Dvds , someone got confused but again not a problem as every box eventually had to be open Just 1 major breakage on a piece of fragile ornament but hey it's life. Would recommend but get every price in writing before you proceed and confirmed.
Reply from Osbornes Removals 2018.07.17
Thank you for your review. Apologies you did not receive the service you would have liked. I have personally spoken with all staff and we have sent out a staff letter to ensure that boxes are labelled correctly and in more detail. Thank you again for your feed back and good luck in your new home.
Ben Ford
Ben Ford
2018.05.30
Osbornes helped us move house just over a month ago, and it was an excellent service all round. They couldn't have been more helpful, and it felt like they would go that extra mile to make the move as smooth as possible, from getting extra boxes, to taking down furniture that re-assembling at the new house. The guys worked tireslessly and non-stop all day and everything was as stress free as possible. Highly recommended, and thanks guys for all your hard work
Reply from Osbornes Removals 2018.06.15
Hi Ben, Thank you for all your kind remarks. I will ensure everyone involved with your move gets the message. I hope you are enjoying your new home.