Verified Company
I recently saw Dr. Weber at Orlando Orthopaedic Center regarding a workers’ compensation injury, and unfortunately, my experience was very disappointing.
The appointment lasted less than five minutes, and I did not feel that my concerns, symptoms, MRI findings, or functional limitations were thoroughly evaluated. Very few questions were asked during the visit, and there was little discussion regarding treatment options, next steps, or my return-to-work status.
What concerns me most is that after reviewing the office notes afterward, there were statements documented that were never discussed with me during the appointment. As a patient, it is frustrating and stressful to feel unheard, especially when your health, work status, and benefits may be impacted by the documentation from a single brief visit.
I understand that workers’ compensation cases can be complex, but patients still deserve to feel properly evaluated, listened to, and informed about their care. Unfortunately, that was not my experience during this visit.
Reply from Orlando Orthopaedic Center
2026.06.04
We would like to obtain more information about your comments. Please call Sarah Injo, Patient Care Manager at 407-254-2500 Ext.6822 during normal business hours.
Absolute worst people on the phones literally the rudeness and attitude from these women for just asking them to do their job, has me switching Doctors. As nice I am, I can be real nasty but instead I choose to leave.
Reply from Orlando Orthopaedic Center
2026.04.21
We would like to obtain more information about your comments. Please call Sarah Injo, Patient Care Manager at 407-254-2500 Ext.6822 during normal business hours.
The Bundle program was great. Just answer a few questions, and they covered the surgery. Also the staff at OOC was wonderful and the made everything easy.
Reply from Orlando Orthopaedic Center
2026.04.07
We appreciate your generous remarks and are pleased to have met your expectations.
Worst orthopedic center. First, communication is terrible. They said I had to pay an high balance for a shot. I called my insurance company and they said I’m not responsible for any fee. Thus, I had to schedule another appointment since the first one I declined to pay the high price. I came back for my follow up apt and was told they tried to call me to reschedule but there was nothing on my call log and no voicemail. I took time off work and drove all the way to the office and then I was told that they still need to get approvals on their end and I couldn’t get the shot today. I would have to wait until they get the rest of the approvals even though my insurance already approved it on their end. I’m in pain and can’t find any relief. Go to another orthopedic center. Ever since I’ve been here, it’s been miscommunication and confusion.
Reply from Orlando Orthopaedic Center
2026.03.19
Thank you for speaking to Collin, our Clinical Operations Manager. If you have additional questions, you can call (407) 254-2500 Ext: 2516 during normal business hours.
I just had a recheck visit with Tom at Orlando Orthopedic in SODO. I wanted to tell whoever manages your office that you have employed the kindness, caring people ever in an office! From receptionist, to Tom, to person escorting you to a room, to Anthony to Whitney and even in X-ray. Same thing when I got my hyaluronic acid shot in my knee. Also when I had to make a visit to The Casselberry location on the weekend. Don’t remember all their names but I know Melissa was the one attending to me. Not all Offices can say that about their staff… It’s impressive! Congratulations!
Reply from Orlando Orthopaedic Center
2026.02.27
Thank you for the lovely review! We're grateful for your support and encouragement.
Well then, as some other patients that are feeling discomfort and maybe stress over an injury, it was an extremely pleasant over all experience. Dr Baldwin made the difference. Not only did he speak in everday english but also exudes empathy and understanding. Thank you! I initially was not having a good experience.
Reply from Orlando Orthopaedic Center
2026.02.19
We truly appreciate your kind words and positive feedback—thank you so much!
I recently visited Dr. Craig Jones after being referred for an MRI to address my sciatica pain. Unfortunately, the experience was far from reassuring or helpful. From the start, Dr. Jones displayed poor bedside manner—he seemed disinterested and rushed through the appointment. During our discussion, he was actually doing his dictation right in front of me, which made me feel like I was an afterthought rather than a patient in need of care.
He didn't bother explaining anything in layman's terms; instead, he used complex medical jargon that left me confused and frustrated. I had to practically drag answers out of him for even the most basic questions. Most disappointingly, he couldn't (or wouldn't) clearly tell me why I was in so much pain, despite reviewing my MRI results. It felt like he was just going through the motions without any real insight or empathy.
On top of that, he didn't even recommend physical therapy as a treatment option until I specifically asked about it. It shouldn't be up to the patient to suggest their own care plan! Overall, this visit was a letdown, and I wouldn't recommend Dr. Jones to anyone seeking compassionate, thorough medical attention. If you're dealing with sciatica or similar issues, look elsewhere for a doctor who actually listens and explains things properly.