Orangetheory Fitness Reviews

I had a very disappointing experience at this Orangetheory location due to the lack of customer service and personalization. Before class, I attempted to complete a warm-up and stretching routine prescribed by my physical therapist, but the instructor, Collin, refused to allow it. Instead of asking what I was trying to accomplish, he lectured me on why I shouldn’t be stretching, showing no interest in my individual needs. In a boutique fitness setting, I would expect a higher level of professionalism and personalization. Instead, Collin came across as nothing more than a glorified cheerleader with a one-size-fits-all mentality. This experience left me extremely dissatisfied, and I would not recommend this studio to anyone looking for a member-focused environment. Additional training is clearly needed.

I’ve been to several other OTF gyms in other cities and can honestly this one has the best coaches. Always bringing the energy!

The workouts are high energy and the coaches are very motivating. The staff is very friendly and takes the time to learn members’ names. They really create a sense of community at OTF.

Love the teachers and the community! Fun atmosphere !

Great daily workout, coaches and staff! Best way to start my day! Love the motivation and enthusiasm throughout class. Highly recommend OT WCZ!

I love OTF! I’ve been a member since 2019 and still love it every time. I feel pushed every time and there is always variety which I love!

Great place to get a quick one hour workout. The coaches and staff are very professional and very nice. Highly recommend joining if you are husband, wife or boyfriend, girlfriend. You get a discount! My wife got me signed up and i like it as much as she does! More Life!!!!

Love OTFWCZ! I’ve been a member since they opened in 2017 and have taken almost 1500 classes. The coaches and staff are incredible and make you feel like family. The workouts are just an hour long, so it’s easy to fit into your daily routine.

Well balanced workout that has me coming back still for over 7 years. Great community and worth the 60 minute daily investment in your health

I really enjoy going to the WCZ location. All the staff members are great and friendly! They answer my questions and the coaches take time to look and correct your form when needed. I look forward to many more OTF classes to come!

This has been one of the best decisions I’ve made to join OTF WCZ . It’s a place where anyone at any fitness level can come and feel like they belong . The workouts and the staff are all wonderful and you can pace yourself as well as push yourself . Once you get to class you feel motivated and it’s great for physical and mental health ! Love OTFWCZ !

Great place for a great work out. Diverse ages and abilities. Amazing coaches. Energy and community!

Can’t get a better workout anywhere else!

The coaches and desk staff are so friendly and welcoming.

All the staff and instructors are friendly and greeted me personally. I appreciated their encouragement and instruction especially in the Lift classes.

We love OTF - and all of the staff. 🥰