Verified Company
Thank you very much Sharlene for your very professional and timely actions. Basically, when I needed a lander support badly, I contacted her and she help me with full-heart by explaining different technical issues to give me maximum benefits. If I need again, definitely I would like to contact here at first hand. Thanks again, Sharlene!
This is the second time we are refinancing with Jing. She has really made the refinancing process an easy one. She is really helpful, very responsive and patiently answer every single questions you ask. Also helps to get you the best rate available in the market and recommend you the option which is cost efficient. One of the best thing about her is the communication - very easy to understand the emails about the rate and options. I really didn't have to call her to understand them.
I would really recommend her to anyone who is looking for a trusted mortgage company while you are buying a home or refinancing.
This is our second time to hire Sharlene as our mortgage broker. She did an excellent job for our recent new house purchase. She locked a great rate and also made the best choice of loan company based on our situation. She knows every piece of the closing procedure of the new house. When the house was closing to finish, the builder was worried that we could not close the house on time due to the contingency of loan company and tried to pushed us to use their own mortgage company, but with higher rate. Thanks to Sharlene’s proactiveness, we solved every possible issues and had a smooth closing. During the process, she was always patient to answer all my questions and very responsive. We highly recommend Sharlene. She knows her job very well.
