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Reviews ( 129 )
Teddy Williams
2024.03.18
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
This is by far the most loving professional place ever. I've been an aide since they've opened their doors and have never had any thoughts of going anywhere else. Becky was the first to greet me and since day one has been an angel. She's always been able to rectify any situation that I've had. Sandra has also been an amazing help when ever I reach out for anything. Pure angels and I love them. Would recommend to anyone and everyone.
I'm here to update my review. I was having some issues pertaining to my mom's case and Becky Conception came to my rescue. It seemed that no one was able to help me but she was able to help me every step of the way and rectify my situation. I love that woman and I love this place. Thank you so much for being amazing.
Reply from Open Arms Home Care
2023.12.24
Thank you Teddy, that means alot to us!
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Mel D
2024.03.18
So my experience with open arms was best when Becky Concepcion helped me and my loved one with so many different roles. We had a rough ride with being able to get homecare and Becky did an amazing job supporting us and sticking with us thru the worst days. We thank her and wish ALL PEOPLE IN HEALTHCARE COULD BE JUST LIKE HER. She went above and beyond
Theresa Wheeler
2024.03.08
Miss Becky is a very lovely and helpful person ,and she helped me through a lot since .I’ve been working with the company and IIreally appreciate it.
T Allen
2024.02.27
I’ve been working for Open Arms for about a month now. Jessica and Jennie was a lot of help during the onboarding process. The staff is friendly and welcoming when you come in. They also give you free gifts when you sign up. The location is not the best and that’s why I’m giving it 4 stars instead of 5. I like that they are one of the agencies that allow family members to be home health care aides to their loved ones. It’s hard to find dependable people in this industry . I would recommend
Juan Colon
2024.02.21
Amazing people… the best experience. Can’t wait to go back.
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Thomasina
2024.01.15
Love there Talipia and cheese grits 😋
KING Toffee
2023.12.23
Fortunately I have an amazing nurse. But open arms not giving out Christmas bonuses to the actual help is ridiculous. We been with open arms since 2020. I feel that if the office staff get Christmas bonus my nurse should.
Reply from Open Arms Home Care
2023.12.24
Hi, thank you for your review. Please reach out to our office to get more information about anniversary bonuses that all employees are eligible for - the anniversary bonus we provide far exceeds the amount that is given by other providers. Hopefully that will clear up any confusion. Thank you!
Tiera Thomas
2023.12.22
It’s ok
Reply from Open Arms Home Care
2023.12.24
Hi Tiera, we take our feedback seriously - if you could give us a call to provide some clarity on how we can be a better provider, we would highly appreciate it!
J Bel
2023.11.13
Positive
Professionalism
Responsiveness
Ms. Concepcion is nothing more than an angel in disguise! Finding her thru Open Arms has taken a great weight off my shoulders after quickly having to take my Father in while recuperating from 2 Hospital stays in October. Her professionalism is top notch but her bedside manner is above & beyond what you typically see these days. Becky explains everything in detail, has the patience when you ask tons of questions and never ever has nothing more than an upbeat & loving tone to her voice. You know she enjoys what she does and with all the terrible scams towards the elderly Open Arms takes those fears away when you find them. Becky, you are amazing & hope your work appreciates you as much as my Father & I do! Thank you for everything!
Reply from Open Arms Home Care
2023.12.24
Thank you!
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rosalinda rivera
2023.11.10
Positive
Professionalism
Quality
Responsiveness
Followed her for years she’s great❣️That’s Becky I’m talking about…
Reply from Open Arms Home Care
2023.12.24
Thank you!
Karen Loudenslager
2023.11.07
Positive
Professionalism
Quality
Responsiveness
Value
Open Arms is a very professional business. Becky made it so easy for me to complete the tasks I needed to do in order to start my employment with this great company. She made me feel like I have known her for years. I noticed right away how all my f the employees had big smiles on their faces and enjoyed working for this company. I highly recommend this business for clients and employees both.
Reply from Open Arms Home Care
2023.12.24
Thank you Karen, your feedback means a great deal to us!
Wendy Thelemaque
2023.10.25
This was my first time working for this agency. They were very professional, helpful and patient the value the customers so I would say this is a five star business. The person that I had to interact with her name is Becky talking to her I felt like I’ve known her for years, she was professional very helpful and patient
Reply from Open Arms Home Care
2023.12.24
Thank you Wendy, much appreciated!
Colleen Manzanet
2023.10.17
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Lenny is truly amazing, gets everything done . All and all good place to work
Reply from Open Arms Home Care
2023.12.24
Thank you!
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Nysir Bagleyiei iwuzkqusisziiAiaisisissiddi
2023.09.28
Positive
Professionalism
Responsiveness
Great experience with the initial interview very professional
Reply from Open Arms Home Care
2023.12.24
Thank you!
Kelsey Horton
2023.09.27
Ms.Becky was very helpful and polite and help us through everything it’s a good home health care to choose for your family or anybody you know that needs it
Reply from Open Arms Home Care
2023.12.24
Thank you Kelsey!
Altagracia Hidalgo
2023.08.14
Reply from Open Arms Home Care
2023.08.14
Thank you for the rating!
Erica Mason
2023.07.27
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
This is for Becky Conception
Reply from Open Arms Home Care
2023.07.27
Thank you, I’ll share this with her.
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Frank Diaz
2023.06.30
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Jennie mojica is very helpful with anything u need help with . Very professional and polite
Reply from Open Arms Home Care
2023.06.30
Hi Frank! Thank you so much for taking the time to provide the wonderful review. Jennie is amazing; we will be sure to share your review with her. Appreciate you!
Luisa Garcia
2023.06.21
The coordinators and directors go above and beyond to make sure that their clients are taken care of! Sandra informed me immediately after my mothers needed services were discontinued abruptly so it could be addressed. Jennie Mojica took a lot of time out of several days to advocate for my mother when I was unable to so that my mother could get the services that she needs. Without both of their advocacy and assistance my mother would be without the services she needs.
Reply from Open Arms Home Care
2023.06.21
Thank you Luisa! This review shares the many reasons we love our team. I’m so happy that your mother is receiving the services she deserves. Appreciate you!
Khaled Haddad
2023.06.19
I worked with this place they are one of the top home care company in Philly !! Not only that Jennie Mojica goes above and beyond with the community I recommend them
Reply from Open Arms Home Care
2023.06.19
Thank you for the wonderful review, Khaled! We appreciate you!