Novus IT Solutions, Inc Reviews

Terry Osmun 2024.02.13

     

Jason is awesome! Our practice depends on his expertise to keep us going! He is available to us at all times. He is polite and always helpful. We have been in situations that needed immediate help. He has always been there for us. I would absolutely recommend Jason and company for ALL IT needs.

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Reply from Novus IT Solutions, Inc 2024.02.19

Thank you, Terry! It's always a pleasure serving your practice! We look forward to the future with you as an amazing client!

Graham Cohen 2023.06.04

     

Novus IT Sulutions is a company that I would recommend for both personal and business related issues. Jason (Owner) has spent numerous amout of time installing cyber sercurity, backup and a network for our business, split this network for our persanal and my business needs. He company is a 5 star that will go above and beyond.

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Reply from Novus IT Solutions, Inc 2023.06.06

Thank you for the great review! As always, it is a pleasure to be of service. We highly value your business and look forward to many more years of your trust in us.

Andrew Martz 2022.02.24

     

Jason and Novus IT Solutions have been great. We are a small business and they helped us with establishing our ISP, setting up our phones systems, installation of our staff's workstation and have been SUPER responsive by either stopping by our offices or troubleshooting an issue remotely. I HIGHLY RECCOMMEND Novus IT and Jason.

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Reply from Novus IT Solutions, Inc 2022.02.24

Thanks for the amazing review, Andrew! It's always a pleasure to work with you and your team!

Brent Lubahn 2022.02.08

     

I had an incredible experience with Jason, he listened to what my issues were and offered multiple solutions to solve my immediate concern but also made suggestions on future improvements that could be made. He was incredibly informative and at no point did it feel like a sales pitch. He was easy to get in contact with, always responsive, and cleaned up once he was finished. I will absolutely continue to use him for all future network solutions and would wholeheartedly recommend him if you are considering any networking for your home or business.

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Reply from Novus IT Solutions, Inc 2022.02.09

Brent, thank you so much for the amazing review having me out! You have a beautiful home and look forward to doing business in the future. Please do not hesitate to reach out to us for anything!

Jake Blodgett 2022.01.09

     

Best service ever!

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Reply from Novus IT Solutions, Inc 2022.02.09

Thanks, Jake! It's always a pleasure to work with you.

Balinda Zimmerman 2021.07.15

     

We needed IT service for 4 days and our company IT was unable to get on-site. Jason was finally called and in under 2 hours he was on-site and working on the issue saving us thousands. We are 100% happy with the service, his attitude and knowledge.

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Reply from Novus IT Solutions, Inc 2021.07.15

Belinda! Thanks for the fun and the food. It was a pleasure getting you guys back online.

Denise Ronquillo 2021.05.25

     

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Kyle Bickford 2021.05.25

     

Jake & Jason were very professional. They were fast, efficient and our Wifi Upgrade was seamless! Highly recommend.

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Reply from Novus IT Solutions, Inc 2021.05.25

Thank you for the amazing review! Enjoy the WiFi!

Lisa Monae 2021.03.17

     

They are so amazing and very quick and excellent work. Love these guys! 💪🏽❤️

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Reply from Novus IT Solutions, Inc 2021.03.18

Thanks, Lisa! That job was fun. Thanks for the challenge and the review!

Chris Lewis 2021.03.04

     

Guys remotes in and set up my network without a single hiccup! Nice work!!

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Reply from Novus IT Solutions, Inc 2021.03.04

Chris, thank you so much for the review and the opportunity to be of service. We are looking forward to working with you again!

DeAnthony Wheat 2021.02.19

     

Hands down one of the best pc repairmen I know this guy had me in and out within hours. Great customer service!! Fair prices!! Definitely would recommend him.

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Aurelio Bautista 2020.09.29

     

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Isaiah Galvan 2020.09.17

     

Jason was awesome! He stayed late to accommodate me and was extremely informational. The turn around for getting my display issues remedied was less than a day and I couldn't be happier. Will be referring my friends to Jason in the future.

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Reply from Novus IT Solutions, Inc 2020.09.17

Thanks so much for the amazing review and feedback, Isaiah! It was a pleasure to be of service. I can't thank you enough for the review and the business!

Jesus Godinez 2020.09.03

     

Amazing service! My pc had a problem with display and Jason fixed it Without a problem. The service was very fast and efficient. I definitely recommend!

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Reply from Novus IT Solutions, Inc 2020.09.11

Thanks, Jesus! I enjoyed working on that rig. That's a nice build! Excellent work and thank you for the business!

Fredric Carrillo 2020.09.02

     

Super fast and knowledgeable. Diagnosed my laptop and had solutions within an hour. Highly recommend.

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Reply from Novus IT Solutions, Inc 2020.09.02

Thanks for the wonderful review, Fred! It was a pleasure meeting you and fixing your laptop! I never wish technology issues on anyone, but do hope that we are the call you make next time you experience any issues. Thank you for the business!

Tanuj Sharma 2020.07.30

     

I called to figure out a diagnose fee, which was free, and the owner asked me about the problem and told me the solution to the problem for free. Right over the phone! I highly recommend these guys, they are friendly, professional and they know what they’re doing!

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Reply from Novus IT Solutions, Inc 2020.09.02

Thank you for the review and we are so happy to get you fixed up!

Josh Baxter 2020.06.07

     

Jason was fast and very professional in his work got me fixed up same day. Highly recommend to anyone in need of IT support!

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Reply from Novus IT Solutions, Inc 2020.06.07

Thanks, Josh! I don't hope for computer issues, but I do hope to hear from you again! Take care for now, sir.

TR Fraser 2020.05.31

     

Jason was quick to respond to my computer problems which ended up not being a network issue. He was kind, courteous, and quickly diagnosed by graphics card and audio problems that kept me from using the full capability of my PC. Thank you Jason, you earned a return Customer!

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Reply from Novus IT Solutions, Inc 2020.05.31

Thanks for the great review! I appreciate your business and will be here for you should you need anything else!

JaNeen Hopkins 2018.10.15

     

After another IT company no showed an appointment, Jason swooped in the same afternoon!! He addressed my concerns & fixed ALL the issues. Jason is a true professional! Thank you!

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Judith Jones 2018.05.31

     

Jason is beyond amazing. He's extremely knowledgeable, friendly and did everything in lighting speed. I can't tell you how much more productive he made our business! We were struggling with networking issues for an extended period of time with no resolution. It was extremely frustrating to waste endless hours on the phone with no results. He got our issues fixed in minutes. So glad that we found him!

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