Verified Company
At my business, I often hear about work not being completed up to par and the need to call in a secondary company from many visitors. I experienced no such concern with Nothern Level Contractors. Julio's team worked so efficiently that there was no evidence on my walls that backboard and drywall had been reinstalled. The equipment they installed has functioned very well in their set-up and I enjoyed the banter as they installed it. Call these guys for any contruction work you need and avoid the need to have work redone.
We’re working in partnership with Julio and his team at Northern Level, and it has been a fantastic experience. Julio, the owner, is not only professional and reliable, but also a great friend and an incredible person. You can always count on him, and that makes working together a real pleasure.
We’re very happy to have Northern Level as a partner and would definitely recommend them to anyone looking for a trustworthy and dedicated team.
— J&W Architecture
Very poor communication from the company. Didn't feel like they took me seriously. I'm trying to build a garage, and they wasted my time with two scheduled site visits, and no one showed up. First one, apparently, I was double booked even tho I booked over 3 days before and over the phone with one of their agents. How did they double book? Idk. The second one booked online, and no one showed up on scheduled days. Got a text message two days later.... like c'mon. Doesn't seem like they want work. When companies get too big... they start to get negligent. That's what I'm seeing. That's my experience.
Reply from Northern Level Architecture & Construction
2025.05.30
Thank you for your feedback. We sincerely apologize for the inconvenience caused. Recently, we transitioned to a new scheduling system as part of our growth that auto books the appointments, and while we’ve been working hard to adjust to it, it appears there were some hiccups along the way that impacted your experience. We’ve now fine-tuned the system and are confident that these issues will not occur in the future.
To resolve this matter, please email us at info@northernlevel.ca with the details of your scheduled site visits, including the dates and times. One of our architects will reach out to you directly to ensure we get things back on track. We would be more than happy to help you with your garage project and make sure everything runs smoothly moving forward.
We appreciate your patience and understanding as we continue to improve our processes. Please feel free to contact us with any further concerns.
To resolve this matter, please email us at info@northernlevel.ca with the details of your scheduled site visits, including the dates and times. One of our architects will reach out to you directly to ensure we get things back on track. We would be more than happy to help you with your garage project and make sure everything runs smoothly moving forward.
We appreciate your patience and understanding as we continue to improve our processes. Please feel free to contact us with any further concerns.
We were so happy to work with Northern Level Contractors. From first contact, response was very quick and prompt. We needed repairs on our drywall and insulation. Julio gave an honest and professional assessment on the scope of work that needs to be done. Communication is very smooth, and they gave us daily updates on the scope of work that they have done, which gave us a piece of mind. I would recommend anybody their services. 10/10!
5 stars for Julio and his team! We hired him to create two accent walls in our new home. As first-time home buyers, we did a lot of research before choosing someone for our renovations. We are so happy to have met Julio and are thrilled with the outcome of the project. He was extremely responsive, kind, and honest—everything you'd want in a contractor. We will definitely be hiring him again. Thank you for all your help!
- Cassandra and Jay
Julio and the crew were great to work with! Julio is very attentive and responsive, so you can feel rest assured that the project will be to your expectations. Would work with him again for sure!
