Thank you for your review and for choosing NextGen Restoration. We appreciate your trust in our services.
Eric Moss2026.05.23
From the minute, they arrived on my property and discussed The damage that was done to my home from a severe hail storm, they were polite, professional and very knowledgeable in the work they do. They met with my insurance adjuster the following day and got approval to have all of the work done that was needed. We worked with David from NexGen to pick out colors and materials for the repairs. Within a short time we were scheduled to have the work done. Sean Masters was the foreman, him and his crew arrived on time. Did an incredible job. Left my property looking better than it ever has. Again before you look at any other company, please call these guys first, and you will not be calling anybody after.
We are thrilled to hear about your positive experience with our roof repair services. Thank you for recommending NextGen Restoration!
Dave Thomas2026.05.23
NextGen started our project last year with the roof. Now with winter over, they came back to do the siding, soffit, window wraps, and stone work. Gutters to come next week. Our Quality Control Specialist, Brandon Pierce, was very thorough, knowledgeable, and great with communicating. He was on-site everyday and answered every question or concern. He told me the only dumb question is the one you don't ask! Brandon went over every last detail and made sure our expectations were met. The G-twins crew did the installation. What a great group of guys who have an eye for detail and are very skilled in their trade. They were very respectful to us and our home. At the end of each work day everything was cleaned up and tidy. I would definitely recommend NexGen and Brandon for all your project needs! You won't be sorry! Our house is now the talk of the neighborhood! Thank you!
I had damage to our roof and siding and had to file a homeowners claim. It was a very long and exhausting process, but the team at NextGen Restoration were a phenomenal help. They guided me through the whole process. It took months to get it all done, but that was because of the insurance not wanting to pay out, big surprise there, lol. That said, NextGen Restoration fought for me the whole way and basically handled the entire claim for me. Thank you all for your hard work, professionalism, and support throughout this process. I also want to recognize Brandon Pierce. We discovered that a bird had managed to get into a small gap by the chimney. I placed a call to Brandon and he came out at the end of his day to clear it out and fix the gap.
I gave 5 stars and I stand by that review. However, if there was one thing I would change, it would be the amount of time it takes to get a response from the office and the lack of acknowledgement when a voicemail or message is left. I won't name names because I have no doubt that you are all busy. That said, I did place multiple calls to two young ladies that were supposed to be my contact persons for scheduling and questions, but I never received a call back from either one.
From start to finish Next Gen was great to work with. Wanted to give a shoutout to Cam, Oscar, Justin and Amy for working through my claim with State Farm.
My ceiling is leaking. I called NextGen for an appointment. Jonathan Toppi called me the next day to notify me that he would arrive before the appointment time. He inspected the ceiling damage and the roof. Jonathan explained what was causing the problem with photos and equipment readings. His recommendations for remedies were easy to understand and he started with the least invasive (and least expensive), to the most extreme and costly solution. I can't say enough good things about Jonathan and NextGen. I will call NextGen if I need outdoor housing work done in the future and I will ask if it's possible to send Jonathan. He is a total professional. I was thoroughly impressed.
Your review is appreciated. Jonathan's thorough roofing inspection clearly made a difference. We're proud of his clear communication and solution approach.
James Meechan2026.05.07
Brandon and Sean were very professional and throughly checked out my roof issue.
We are delighted to hear about your great experience! Thank you for trusting us with your insurance navigation and restoration needs.
Claudia Pace2026.04.06
Brandon came out and did an absolutely thorough job on my roof. The storm crested issue with few pieces of siding that came down he not only repaired this but explained everything to me and what I should do going forward. His attention to detail and patience was incredible. I would def use them again and ask for Brandon. Note to company: he deserves a raise! Don’t ever lose this guy he’s the best!
Thank you for your review! We're thrilled Brandon provided thorough roofing work. We'll share your kind words with him!
Reita Rolen2026.04.03
We had our roof replaced after a bad storm in 2024 and have had no issues, their work is that good! Brandon just came out to fix a small panel on our garage that had come loose from all the wind at no charge. This company has very kind people who stand by their work!
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