Nerdy Neighbor

Nerdy Neighbor Reviews

Excellent rating
4.9
992 reviews Verified
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Reviews (992)
Party
Party
2023.07.12
I recently had the pleasure of visiting Nerdy Neighbor for computer and phone repair services, and I am beyond impressed. The staff at Nerdy Neighbor was not only extremely nice, but also highly knowledgeable and professional. They handled my damaged hard drive with expertise, successfully saving some precious photos that I thought were lost forever. Their technical skills and commitment to customer satisfaction were truly remarkable. What sets Nerdy Neighbor apart is their affordability. Despite providing top-notch service, their pricing was surprisingly reasonable. They value their customers and strive to deliver exceptional service without charging exorbitant fees. I highly recommend Nerdy Neighbor to anyone in need of computer and phone repairs. You can trust them to provide friendly, knowledgeable, and professional assistance at an affordable price. Thank you, Nerdy Neighbor, for your outstanding service and for going above and beyond to save my precious memories!
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Jaya Prasad
Jaya Prasad
2023.07.11
Guy is hate filled liar not a real worker to bad they won’t fix my stuff for free they will hate me for those other people
KurtRussell 4
KurtRussell 4
2023.07.06
These guys were great. I ordered a custom pc from a big company and the water cooler it came with died after 4 months. These guys recommend a different cooler that was way cheaper and got everything done quickly. Saved me money and got my baby back to me quick. Highly recommend.
Reply from Nerdy Neighbor 2023.07.06
Thanks so much for the review. Glad we could help you with your custom PC build!
Chris Buczynski
Chris Buczynski
2023.06.09
Fast service and great staff!
Reply from Nerdy Neighbor 2023.06.14
Chris, Thanks so much for the review. We were happy to help you with your phone repair. - Mike
Kymbah Lee Glass
Kymbah Lee Glass
2023.04.25
I had forgotten my iPhone screenlock passcode after a couple of months of not using it, and the gentleman I worked with was able to assist with factory resetting my iPhone and getting me back into my phone within a few hours. Considering the problem, it was quick and affordable! Thank you!
Reply from Nerdy Neighbor 2023.04.25
Thanks so much, we were more than happy to assist you with unlocking your phone. Glad it all worked out. - Mike
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BLD012
BLD012
2023.04.18
The staff are both very professional and friendly. They did a fantastic job on my laptop and for a fair price as well. I would highly recommend their services.
Reply from Nerdy Neighbor 2023.04.18
Thanks so much. We are happy to help you with your laptop repair.
Alexandra Ralph
Alexandra Ralph
2023.04.09
Supper grateful to have found this place! Was able to make an appointment and get in very quickly. They were very nice, communicative, and had a fast turn-around. I always felt included in the process and had my options explain well. Thanks for your help!
Reply from Nerdy Neighbor 2023.04.10
Thanks for the review Alexandra. We're happy to help you. - Mike
Larry Bright
Larry Bright
2023.04.07
Got a screen replaced on an iPhone. The clock on the screen barely showed up and he said it was because I had a bug. He kept saying bugs show up all the time. I have never had a bug and was very confused. He finally looked some things up and fixed it. He said it had nothing to do with the screen. So in two days I got a bug he said yes.? Weird
Reply from Nerdy Neighbor 2023.04.07
Thank you for taking the time to share your feedback. We're sorry to hear that you had a negative experience with our service. We take all customer complaints seriously and have investigated the issue you raised. We believe that the problem may have been caused by an iPhone iOS 16 bug, which can and do occur randomly. We always recommend keeping your device updated as early versions of iOS 16 have shown to be very buggy - which can and do randomly cause issues as you've described. You can see an example of this exact bug, as shown here from another iPhone user - https://discussions.apple.com/thread/254219291 If you have any further concerns, please feel free to reach out to us directly at our contact number. Thanks again for your feedback. We value your business and hope to have the opportunity to serve you again in the future. Best regards, Nerdy Neighbor
Howl Calvin
Howl Calvin
2023.04.01
super fast service. i went in with my broken laptop after being told it can’t be fixed, and the guy who helped me was super understanding and helpful with my situation. i was able to give them my laptop when they had the parts in and they had it fixed a day later :)
Reply from Nerdy Neighbor 2023.04.01
Thanks for the review Catherine - glad we were able to help you with your laptop. - Mike
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Richard Lee
Richard Lee
2023.03.30
One of the most friendly business I have ever been to. Honest and walked me through the entire process. Going to recommend to my friends
Reply from Nerdy Neighbor 2023.03.30
Thanks a lot Richard, happy to get your device up and running again. - Mike
Andrew Gutierrez
Andrew Gutierrez
2023.03.27
Went in with a basic problem. Not only did they fix it, but also explained to me what had happened. I appreciate the honesty and the customer service. This will be my "go-to" place for tech needs.
Reply from Nerdy Neighbor 2023.03.27
Thanks for the review Andrew, happy to help you. - Mike
Decaying Winter
Decaying Winter
2023.03.19
What impressed me most was the quality of the repair work itself. My device was returned to me in excellent condition, with all issues fully resolved. The staff took the time to test everything thoroughly and even provided helpful tips for keeping my device in good working order going forward.
Reply from Nerdy Neighbor 2023.03.24
Thanks so much - we really appreciate the review. Please let us know if you ever need help with anything else! - Mike
Christopher Nearing
Christopher Nearing
2023.03.10
Honest review: all I wanted was to save $ on new phone by getting old one fixed. Ultimately saved me ≈$400
Reply from Nerdy Neighbor 2023.03.11
Thanks Christopher - we're happy we were able to help you out. Let us know if you ever need anything else. -Mike
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Samantha Anzelmo
Samantha Anzelmo
2023.02.25
Great staff! Had an issue with my phone charging, and turns out it was just some lint obstructing the connection deep down in there. They cleaned it out for me, and in a few mintutes it was working perfectly again. I fugured they'd at least charge me for a diagnostic fee or something along those lines, but they said dont worry about it. Definitely a place that has that traditional care about their customers environment. Ill use them for any phone or computer issues going forward. Little things like that are totally what build you a loyal customer base!
Reply from Nerdy Neighbor 2023.02.27
Thanks for coming in Samantha. Glad we were able to help you. - Mike
Ted Brooks
Ted Brooks
2023.02.20
I came into this shop with a small, yet aggravating issue with charging my phone. The man I spoke with was friendly, knowlegeable and fixed my phone, gratis, in a matter of less than five minutes. Plus, he was very nerdy at the same time :-)Android or iPhone, the Nerdy Neighbor sure gets my recommendation.
Jessica Damato
Jessica Damato
2023.02.17
Super grateful for these guys. Ive been trying to get my phone fixed since November last year and its February but had no luck until I found these guys just a day ago. They got the part they needed to repair my phone in a day (Most places said itd take over a month to get) and fixed my broken screen in less than a couple hours! Thank you so much, Evan and the others at Nerdy Neighbor. :)
Reply from Nerdy Neighbor 2023.02.17
Thank you so much Jessica. - Mike
Bella C
Bella C
2023.02.14
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korben price
korben price
2023.02.13
Went in to get my phone charging port cleaned out. They got me out in under a minute. Super nice and efficient.
Reply from Nerdy Neighbor 2023.02.13
Thanks for the review Korben - let us know if you need anything else. - Mike
Gatlin Banegas
Gatlin Banegas
2023.02.03
They did a great job fixing my phone screen.very helpful and very nice staff 10/10 would recommend
Reply from Nerdy Neighbor 2023.02.04
Glad we were able to repair your phone screen for you! Thanks for leaving us a generous review. We appreciate your business -Evan
Eli Werner
Eli Werner
2023.01.25
I came in after spilling liquid on my laptop and they were super helpful with it all. Prices were great and the service was even better. 10/10 would recommend if you need help with your computer in the Prescott area.
Reply from Nerdy Neighbor 2023.01.25
Eli, thank you so much for the kind words. Always a good day when we have a successful liquid damage recovery. - Mike