NeoDove Reviews

Santhosh Kumar D. 2024.11.01

     

Avoid This CRM Tool from Vyapar Overall: $2 Pros: The marketing statement that the software is from Vyapar Cons: - Customer support is pathetic - The mobile App doesn't show all the features available in the browser version. There are lot of inconsistencies between the mobile app and browser version. The mobile App is just an eyewash and a strategy for marketing without any actual use. - Working with this tool is a nightmare as you will face issues every day and the support team would become unresponsive.

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Murugan M. 2024.09.30

     

Best Pre Sales Software Overall: Excellent software for handling leads. It supports us to track every lead. Pros: Pre sales activities and user interface Cons: Unable to find complete lead details in application that is the major Missing.

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Rahul G. 2024.09.27

     

feedback Of Jobhere.in For NeoDove Overall: overall experience is awesome no-one give like this service in this minimum cost. Thanks to NeoDove team for support us and grow our company. Pros: NeoDove is very nice CRM to convert your leads,its very user friendly & cost effective form small entrepreneur. Cons: Very Easy to use and good support of Account manager.

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Neeta S. 2024.01.14

     

Lack of customer support Overall: Not good at all. We are looking for different solutions, if this continues. Pros: When the support team is available, they do listen to issues and try to resolve or give assurance to resolve. But availability is a major issue as neodove team is dependent on only few resources and our issues are left pending or un-acknowledged for long. Cons: We have recently purchased Neodove. Initially, technical support was provided on and off. But we are not live yet as there is lack of support. Critical team from neodove have not been available and due to lack of backups, things are stuck at our end. There is lack of resources to provide customer support.

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Arijit R. 2024.01.04

     

Great UI/UC Overall: Very good.The support team is great.Product demos are also very clear and to the point Pros: Ease of use .Covered the most critical and important parts of the business Cons: Admin mobile Application can be little better

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Kotra H. 2023.12.22

     

User Friendly Pros: We can track easily our feedback and follow-ups, notifications and more over it is user interface and it is useful for all users Cons: sometime folloup notification is not coming

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Priyanka N. 2023.12.05

     

Support is good Pros: Customer service is amazing for now. They helped us to setup the CRM. Cons: all good for now and there is no issue till now.

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Priyanka M. 2023.12.04

     

Best Way to manage leads Overall: It has been learning experience though Rakesh Tiwari has been great support throughout the onboarding and service by him is very prompt. Pros: Data security and lead management is best Cons: Data Duplicacy is a problem as it confuses the user

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Koushal D. 2023.12.04

     

Great Customer Support Pros: There customer support is amazing and they responded on time Cons: All good for now and no hiccups and support is amazing

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Sini P. 2023.11.29

     

Support Manager Overall: Amazing and we took more license from them Pros: The customer support is amazing and account manager is helped us to setup the things in quickly manner Cons: all good for now and there is no issue overall good experience

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Verified Reviewer 2023.10.07

     

Not worth for money Overall: It's bit ok ok Pros: Customer support, AI based segregation of leeds Cons: Not Easy to get reports, and call recordings

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Jeethendra Kumar K. 2023.09.07

     

Not worth the time & money Overall: $4 Pros: Reallocating not connected leads to agent Cons: No system in place to check missed calls. Cant check incoming calls in details. No way to track idle time of agents between calls. Team doesnt have the complete knowledge. Doesnt support VOIP calls in mobile app.

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Rupesh Dahiya 29 2022.08.22

     

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Ritesh Dahiya 2022.08.22

     

Great software. Thanks Pushpendra Ji.

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BHAVESH MUNDADA 2022.08.18

     

I've been using NeoDove for a year now and it's the best Tele Calling CRM that I've used. It has clear, intuitive interface and it's very easy to use. The best thing about it is that it automatically imports all the leads from Facebook ads, Google ads, India mart, Justdial and also we can easily integrate with third party tools, so I don't have to do any work of a manual import.

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shakir AM 2022.08.13

     

Readymade software - No technical support and update The false promises of Neodive have taken our precious six months. In the demo, we are promised support and assistance upon which I paid the full amount only to realize that we are hoaxed and an ample amount of messages and requests fall on deaf ears and caused lots of disappointment and hindrance to our work. I wouldn't recommend the purchase of this software to anyone. Kindly beware.

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Mohit Jaipur 2022.06.05

     

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Yash Uday Singh 2022.05.31

     

So my review is not bad not good but actual and real experience with neodove and team. Everything looks good at the time of demo the main problem begins with the time you start using the app. Lots of glitches. It’s still under built. No IOS app support EVEN after various date commitments we didn’t get it yet. Sometimes even the small functions were not working fine. Team is helpful and responsive. Over all the App experience is far from being perfect or 100% useful. Won’t recommend it to the established businesses. Decide it for yourself.

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Reply from NeoDove 2022.06.01

We're extremely sorry you had to go through this situation. However, we have taken immediate action to resolve your query. We go through each customer's problem and try to provide them with the best possible solution.

Thank you for your patience in this matter, we assure you will get the ultimate solution to the problem you're facing.

Team NeoDove

shakir AM 2022.05.25

     

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Sawan pimpalkhare 2022.04.09

     

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