Nemo Tile & Stone Reviews 2026 | Trustindex.io

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4.3 | 100 total

5 stars

69 pcs

4 stars

17 pcs

3 stars

2 pcs

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3 pcs

1 star

9 pcs

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Brigid Rooney 2025.12.22

Nemo was absolutely fantastic to work with through my whole renovation process. I had a lot of back and forth and changes with grout orders and sealants for my bathroom and kitchen project and they were so helpful in getting me the proper supplies, on time. They're all incredibly friendly and i highlight recommend

Useful Report

Matthew Coburger 2025.10.18

Useful (1) Report

HK AuYeong 2025.10.15

Shopping for bathroom tiles is definitely a daunting task for anyone who is not an interior designer. Our sales associate Dan was most helpful, walking us through what we need to think about and making sketches to help us visualize the various combinations and options for the wall, shower and floor tiles, pulling up samples of the tiles we liked so that we could have an up close look and feel. We left feeling good about our choices with samples to take home to review. Nemo Tiles is definitely a top notch operation. Plan to spend time there to figure out the possibilities that will appeal to you.

Useful (1) Report

Oscar Alen 2025.10.03

Useful (1) Report

Raquel Perez 2025.08.26

Just called the store and asked if they could tell me if an item was in stock. Employee says, “depends on what item it is” with the nastiest of attitudes. I decide that I will clarify in case she didn’t understand the question. I stated, “wanted to know if you could tell if an item was in stock or if there was another way for me to check.” She again says “depends on what item it is” with an even nastier attitude. I decide to hang up at this point. It is one thing to be stupid and not understand the question but it’s a whole other thing to be nasty. Avoid calling this store…unless you enjoy talking to nasty people.

Useful (1) Report

Shailin Hogan 2025.06.18

Stay away from Nemo Tile. Their customer service is awful. Placed an order on a Saturday, tried to change it the next business day and the chain of absolute madness ensued. Customer service is actually an atrocity at this place. Currently waiting two weeks on a refund after refusing to accept delivery of the order that was confirmed as being changed but never actually was. This is a shame considering we really did like the tile. Do yourself favor and save the headache.

Useful (1) Report

Deborah Steinberg 2025.01.07

Terrible customer service. We have been waiting months for our tile to be sent and no one will return our phone calls. Do not recommend working with this company.

Useful Report

WKbda 2024.08.10

Excellent service (Esdel) , great choices, reasonable prices

Useful Report

Taras Vaida 2024.06.12

Best customer service! I came year after purchase and installation, because need literally one piece of tile to replace broken one. They found it in one minute and just gave it for free. Such a great customer service!

Useful Report

Sergii Semeniuk 2024.05.31

I don't recommend it! Sales Hannah behaves aggressively and simply ignores messages!

Useful (1) Report

brandy h 2024.04.05

The tile selection and customer service is amazing. They have a wide variety of product and the ordering process is seamless. I had a small issue with delivery, nothing to do with them it was the transport company , and their customer service at Nemo immediately responded and took care of everything. I highly recommend this company!!! Thank you to Michelle Cuttino for being an amazing customer support person. She went above and beyond to assist me and that is rare these days.

Useful (1) Report

Carlos Castillo 2024.03.11

Nice good service and friendly staff

Useful (1) Report

Sam Lee 2024.02.21

購買完貨物回家看看單據，多了一項2PCT CC FEE:9.53的收費

Useful Report

Robert McArdle 2024.02.06

Useful Report

Federica Bogazzi 2023.10.26

Useful (1) Report

Arthur Glauberman 2023.10.12

Nemo Tile & Stone has an exceptional selection of glass and marble stones and tiles. Their showroom is a work of art and their staff are all very knowledgeable and patient!

Useful (1) Report