Verified Company
They charged me for 26 months despite only signing a 12 month contract. I began my time there and attended for many months but then had to go out of town for 2 months (most of that time out of the country). Mike said i could come back and make up those two months on the back end, so that is what i did. Then i stopped going because i believed the contract was done because i had finished the 12 months of lessons. He knew i was not going to be coming back anymore and I even have a text from me to mike kassembaum one month after i stopped going saying i thought my time was up. However, he continued to charge me for the next 14 months despite me never going to another class. When i tried to reach out to him, very kindly, assuming he had not meant to charge me for all that because i thought maybe he did not realize i was still being charged, he completely ghosted me and would never respond to any text messages, emails, phone calls, or voicemails. Then a third party collection agency named ASF payment solutions reached out and communicated with me and refused to reimburse me for the extra 14 months of payments they scammed out of me. They would not accept my text message to kassembaum from 13 months prior where i said i thought my time was up nor the fact that i had not stepped foot in their facility for 14 months as a good enough reason to cancel the subscription and reimburse me.
It was disappointing to learn that Mike Kassembaum has such bad ethical behavior that even though he knew i had not set foot in his facility for 14 months, he still charged me all those 14 months and refused to reimburse me or to even address the situation at all or say he is sorry. So at this point i would not be surprised if he purposely scammed all that money from the beginning. I am not one to leave bad reviews, and i did not want to leave one here, but i thought it would be wrong if i did not warn others. I was charged for 26 months worth when it should have only been 12. And i have never heard a word from Kassembaum despite my texts, calls, and emails.
Reply from Nebraska KMA
2026.08.21
We’re sorry this situation has left you feeling frustrated and unheard. We take concerns about billing and communication seriously.
Because membership agreements and payment histories contain private information, we cannot discuss the specific details of an account publicly. Our agreements explain the initial membership term, what happens afterward, and the required cancellation process. Class attendance—or the completion of the initial term—does not automatically cancel an active membership.
We value every person who trains with us and regret that your experience has resulted in this level of disappointment.
Because membership agreements and payment histories contain private information, we cannot discuss the specific details of an account publicly. Our agreements explain the initial membership term, what happens afterward, and the required cancellation process. Class attendance—or the completion of the initial term—does not automatically cancel an active membership.
We value every person who trains with us and regret that your experience has resulted in this level of disappointment.
