My Employment Agency

My Employment Agency Reviews

Excellent rating
4.8
188 reviews Verified
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Reviews (188)
Jann Boh
Jann Boh
2024.04.23
Fast response. Staff friendly and helpful.
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MLHL
MLHL
2024.04.22
Best Agency - Highly recommended I chanced upon My employment agency in Far East plaza and have engaged 2 helpers from them, one for my family and another for my aged parents. Thank you Shiela n Dewi for your help to get a good match for my family and my aged parents. I have engaged helpers for my family for more than 20 years and I strongly recommend My Employment Agency to anyone who is looking for good and genuine assistance to get the right FDW.
Reply from My Employment Agency 2023.03.06
Dear Mdm, Thank you for the great support and kind review and it motivates us to continuously provide a high standard of service to our customers.
HL Noah
HL Noah
2024.04.22
Highly recommended ! My family engaged a second helper from My Employment Agency and they never fail to live up to my expectations. I am very pleased with their service. Agnes went beyond and above to get the most suitable helper for us, she is very friendly and the experience with her is great.
julie low
julie low
2024.04.22
Very patient, professional and personalised service. I’ve recommended so many of my friends and all of them have nothing but praises for MY Employment Agency. It’s truly the place to go to if you need to get a helper. 😊
Matthew Ong
Matthew Ong
2024.04.21
We engaged My Employment Agency and Sheila was the one who serviced us 2 months ago. We had received very poor customer service from Sheila. She was initially very prompt in her replies, but after we paid the deposit of $500, she became very unresponsive to messages and took her own time to reply. No updates, we had to chase her a few times and she always gave excuses like having appointment at Indonesia Embassy, on leave, had to prepare for her daughter's wedding etc... She had a covering person Joyce who is supposed to cover for her but yet she did not do a good job handing over before her absence. She mentioned that she will create a group chat and add her colleague Joyce so that Joyce would be able to assist us during her absence but she did not. The worst thing is that she takes no responsibility for her actions when our helper's work permit was not submitted to MOM, the first thing she did was to blame it on her admin when IT IS HER JOB to ensure the application is submitted. I wouldn't advise you not to engage My Employment Agency (although their agency fees are on the higher side), but please avoid engaging Sheila as your servicing agent. Her covering person Joyce was helpful and prompt in assisting us when we desperate for help due to Sheila going MIA on us.
Reply from My Employment Agency 2024.04.22
Dear Mr Ong, We are writing to express our sincerest apologies for the service lapse you experienced with Sheila and understand the frustration this must have caused you. We value your time and trust in us and given us the opportunity to serve you and successfully deployed the Myanmar helper, Van Bawi Sung to you. Once again, we apologise for the inconvenience and disappointment this experience has caused you. Your feedback is invaluable to us and we are committed to making the necessary improvement to ensure a seamless and enjoyable experience with our service in the future.
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jennifer wong
jennifer wong
2024.04.15
Wrost employment agency ever. Ivin provided the worst service ever. Short listed a helper, ask to confrim if helper has any health issue and she mention no issue. Came to sg, ask to sign an undertaking form due to chronic high blood pressure since 10yrs ago. In the end we rejected the helper and was still ask to pay 3 days of levy eventhough the mistake wasn't on our part. In the end we decided not to continue our service, and ask for full refund. Full refund was given, however they didn't even realise they double pay us until we inform them. Terrible service
Reply from My Employment Agency 2024.04.16
Hi Miss Wong, We sincerely apologise for the unpleasant encounter. We valued you as our customer who came back to get the helper from us again since 2022 and it is with regret that the new helper was not deployed successfully. Hope to serve you again if opportunity arises.
Joyce Lim
Joyce Lim
2024.04.05
Do look for My Employment Agency to find the most suitable helper for your family! The team are especially helpful to understand your needs and give their best to find a suitable helper for you. They give their utmost best effort to solve any issues asap as well. Kudos to the team, especially Lynn! 👏
Adeline Cheang
Adeline Cheang
2024.04.01
I would recommend Joyce for the patient and excellent service. She is very fast to reply message although is a Sunday which really impressed me. She will short listed the helper and help me for the interview even though is after her office hour😀.
Chia Jin Lin Peter
Chia Jin Lin Peter
2024.04.01
Great service. The team was supportive and understanding
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Su Neo
Su Neo
2024.03.30
Shiela has been very prompt in answering our enquiries, even after office hours and during weekend. She is also very well versed and knowledgeable in what she does and is able to advise us accordingly on certain issues (like how to manage helper’s expectation and what ground rules to set). Overall, we are very satisfied with her service and will recommend her services to people who are looking for helpers.
GOH STEPHEN
GOH STEPHEN
2024.03.29
The process of hiring a maid from this agency was smooth and efficient. Had a good feeling from the start ,right to the collection day . Will definitely recommend friends and relatives to get maids from them. Thank you
Kenny Tham
Kenny Tham
2024.03.28
Very pleasant and patience throughout the entire process. Good shortlisting and match skills based on requirements. Love working with her and will surely recommend people to use her. Agent name is Joyce :)
CEO IS
CEO IS
2024.03.27
love their quick response and limo service. really recommended especially Shiela was really helpful to find the right helper
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CEO IS
CEO IS
2024.03.27
love their quick response and limo service. really recommended especially Shiela was really helpful to find the right helper
Josephine Lau
Josephine Lau
2024.03.22
Charmain has been fantastic in assisting us in every step of the way. We are truly grateful for the outstanding service and the remarkable assistance she has provided as the entire process of hiring is seamless. Thank you and much appreciation for your excellent matchmaking skills and for delivering quality support!
Wan Ping Yap
Wan Ping Yap
2024.03.21
Agnes was so helpful and prompt to assist us in our search for a helper when we needed one urgently. She also listened to our needs and helped to suggest a suitable candidate. It was a great experience to work with Agnes!
Alvin Ang
Alvin Ang
2024.03.21
Ivin is a experienced and deligent agent. will look for her again
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Yvonne Aw
Yvonne Aw
2024.03.20
very satisfied with our agent ivin! thank you for the wonderful services and updates throughout the whole process, everything was smooth and fast. highly recommended! 👍🏻
Delwin Limas
Delwin Limas
2024.03.20
Jennifer Tan
Jennifer Tan
2024.03.19
I worked with Charmaine to get a helper for my elderly mother at lightning speed. Charmaine was extremely understanding and helpful to expedite the process. We go back a long way to select a suitable one for my mother and Charmaine responded patiently to all of my questions. Appreciate all her efforts even during the Chinese New Year period. After 2 months, there was a caring follow-up and even my mother's friends were impressed.