Mouza - Hatton Garden Jewellers

Mouza - Hatton Garden Jewellers Reviews

Excellent rating
5.0 | 132 reviews
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Mouza - Hatton Garden Jewellers
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5.0

| 132 total

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Bilal Ibrahim
Bilal Ibrahim 2025.11.14
Huge thank you to Mouza for helping us create the perfect engagement ring and wedding bands. Miro made the whole process effortless and personal from start to finish, who was fantastic throughout. Highly recommend!
Dali
Dali 2025.11.07
Mouza were with me from engagement ring consultations to wedding bands and beyond. I now use Mouza for all of my bespoke jewellery, not only due to their excellent service and fast results but for their wealth of knowledge which really shows in the final product. After each consultation I left with a better understanding of the business and a priceless piece. They work to maintain permanent customers, not just make a quick sale so both parties always leave happy. I will never go anywhere else.
Lewis Howell
Lewis Howell 2025.10.24
I cannot put into words how wonderful my experience was with mouza jewellery! The owner miro is clearly a master of his craft and a man with a genuine heart and a passion for making people happy. I won’t say anymore other than if you are even considering buying a ring speak to anyone at mouza (because all his staff are amazing and friendly!) and you will be looked after all the way! You will have 0 regrets. Big love Lew and Floss the Howells to be. Ps excuse Florence’s Halloween nails
James Vanstone
James Vanstone 2025.10.23
We are so grateful to Miro and everyone at Mouza for helping us find the perfect engagement ring. Mouza was the first place that we went to look at when shopping for the perfect style. We described to him what we wanted and he brought out some similar styles which were all lovely. He then gave us his advice. He looked at what my (now) fiancée was wearing and her overall style and he brought out the most BEAUTIFUL ring we’d ever seen. She tried it on and we were both nearly in tears because it looked so great. I made up my mind on the spot. Miro however put no pressure on us. He doesn’t need to sell his jewellery, because it sells itself. He remained helpful over the next few months and also helped me to get the right insurance. I couldn’t recommend them enough so thank you! We are now happily engaged and we get so many comments about the ring.
Aj Harrison
Aj Harrison 2025.10.16
⭐⭐⭐⭐⭐ A Truly Exceptional Experience with Miro at Mouza, Hatton Garden From the moment I first contacted Miro, he showed incredible expertise and professionalism. I knew very little about diamonds or rings, but he guided me through the whole process with patience and confidence. Somehow, from just one photo, he even managed to determine my partner’s ring size perfectly! We sat together and designed a bespoke engagement ring, narrowing it down from a range of stunning options until we found the perfect one. Miro made the entire experience feel personal and exciting — nothing was too much trouble. To top it all off, he worked to an extremely tight deadline, getting the finished ring delivered to my holiday destination in the Lake District in under two weeks — just in time for the proposal. I honestly can’t thank Miro and his team enough. If you’re thinking about buying a ring, I urge you to go to Mouza. The service is epic, and Miro is an absolute top guy.
CM
CM 2025.10.06
Amazing experience with Miro - he helped us design and manufacture an engagement ring and both of our wedding rings. He's honest and helpful - he tries to find the right design for you rather than trying to sell you on something expensive, which is such a contrast to other vendors in the industry in our experience. He helped us to design some beautiful rings, 3D printing them over several iterations to ensure they were perfect. Can't recommend highly enough.
Marlon Sajko
Marlon Sajko 2025.09.09
I had a fantastic experience with Mouza in Hatton Garden. They created a bespoke engagement ring for me and delivered an amazing result from start to finish. Teddy was great throughout – she really took the time to understand what I was looking for and guided me in selecting the perfect diamond. On the production side, Miro ensured everything came together flawlessly, and the craftsmanship speaks for itself. What really stood out compared to other places was how personal and genuine the whole process felt – I never once felt rushed or being given the standard sales pitch. Couldn’t be happier with the ring or the service – highly recommend Mouza if you’re looking for something truly special and tailored.
Max Almquist
Max Almquist 2025.09.06
Teddy and the team were great, really friendly, transparent and trustworthy, helped us to get exactly what we were after, I'd recommend
Sophie Cheung
Sophie Cheung 2025.08.30
I stumbled upon this shop by accident while ring hunting and was blown away by their selection and quality. After visiting several stores in Hatton Green earlier that day, they were hands down the standout. Other shops often had a shaky grasp of their inventory or stones, and as a hobbyist I could tell when things didn’t quite add up about cuts or what’s possible. In contrast, Mousa clearly love their craft and are genuinely fun to work with. They answered my questions quickly and in detail, which gave me immediate confidence that these are the jewelers I’d trust with my ring.
G W
G W 2025.08.10
I hate sales people. I don’t want to be sold to. So the gentle guidance, general and very specific relevant information, given by Miro at Mouza, helped me to weight up the pros and cons of mined versus lab; yellow versus white; oval versus emerald cut. After a lot of research and endless patience from Miro, I made the jump and ordered my ring. I could not be more delighted. Hatton Garden can be confusing, and a maze of shops and pushy salespeople. I would recommend Mouza, and the manager Miro unequivocally. For me I would never go anywhere else again.
Reply from Mouza - Hatton Garden Jewellers 2023.09.26
Dear G W, we're thrilled to hear about your enjoyable experience with Miro at Mouza. We believe in offering guidance without pressure. We're happy you found your perfect ring. We look forward to assisting you again.
Becky Carpenter
Becky Carpenter 2025.08.08
Miro and the team were amazing to work with. So knowledgeable and attentive. Miro took the time to help me understand what I liked / didn't like, gave great advice and we ended up designing a bespoke ring which couldn't be more perfect. Couldn't be happier and couldn't recommend Miro enough!
Tudor Bostan
Tudor Bostan 2025.08.06
I highly recommend Mouza for engagement rings. My experience was amazing from the start. I had a 1 hour and a half consultation with Miro that helped me decide on the type of stone and ring. Delivery was very fast and communication was seamless throughout the whole process. When I collected the ring Mouza's team was very friendly and professional. Regarding the product itself, the quality stands out.
Joshua Babajide
Joshua Babajide 2025.08.02
Miro is the absolute best in the business. I spoke to multiple jewellers when looking for an engagement ring but Miro was a class above the rest. He genuinely cares about the craft, this is not just a sale for him, when you walk into Mouza you are getting an education on diamonds. No request was too big, every question was answered promptly and Miro and his team were great at providing updates throughout the creation process. 5* all round! I’ll never use another jeweller.
Daniel Bieniek
Daniel Bieniek 2025.07.28
Amazing experiencez Cannot express how well looked after I felt from the beginning of the journey with Miro and Teddy. The design changes and the process, understanding, kindness. Cannot recommend enough the experience with Miro. The final product of the bespoke design has left my fiancee speechless and loving her ring. I can’t wait till we come back to do the wedding bands. If you are in doubt - you are in a right place. Reach out to Miro. Great experience, 10/10!!! D&C
Joshua Eastwood
Joshua Eastwood 2025.07.27
Miro and the team at Mouza were amazing. From the moment I walked in, they made what could have been a daunting process feel exciting, personal, and unforgettable. Miro was an absolute legend— so friendly, knowledgeable, and clearly passionate. He walked me through every step, from diamond cuts to clarity and pricing, he helped design and bring to life the perfect ring for my now fiancée. I could truly not imagine doing this anywhere else. Miro and the Mouza team did not just help me design a ring, they became part of our story. The warmth, care, expertise and enjoyment they brought made the whole experience something I’ll always remember. I can’t wait to go back for our wedding bands! Thanks for everything!
Hugo Ransom
Hugo Ransom 2025.07.13
I had the most amazing experience with Mouza, they could not have been more genuine and helpful throughout the process. Teddy really put me and my girlfriend at ease when working out exactly what we wanted! I would 100% recommend!
Ben Danso
Ben Danso 2025.06.24
I had such a great experience getting my engagement ring from Mouza! I came in knowing very little, and Miro honestly made the whole process so easy and comfortable. What really stood out was how open and honest he was — no pressure, no sales talk, just genuine advice and guidance. He really took the time to explain everything and made sure I felt confident in my choice. I never felt rushed, and it genuinely felt like he cared about helping me find the right ring, not just making a sale. The ring is absolutely beautiful, but more than that, I’m just really grateful for how supported I felt throughout. Can’t thank Miro enough — would recommend him to anyone in a heartbeat.
Reply from Mouza - Hatton Garden Jewellers 2025.06.27
Thank you Ben so much for your kind words and thoughtful review! We’re absolutely delighted to hear that you had such a positive experience at Mouza. Miro takes great pride in offering genuine, honest guidance, and it’s wonderful to know that his approach made your journey so comfortable and enjoyable. At Mouza Fine Jewellery, we strive to be among the most trusted Hatton Garden jewellers, and your experience reflects exactly what we aim to provide expert support, no pressure, and a truly personal touch. Creating your bespoke engagement ring was an absolute pleasure, and we’re thrilled that you love your diamond ring. Thank you again for your heartfelt recommendation it truly means the world to us!
Shalina D
Shalina D 2025.06.19
Mouza is the place to go! I cannot praise Miro and Mouza highly enough. Miro made my ring dreams come true. I wasn’t finding an engagement ring I liked before seeing Miro. He asked me about my ring journey and upon hearing immediately understood my taste. He showed me a new design that was stunning. Miro was so knowledgeable and patient, answering all our questions so were totally comfortable and happy. We got a 3D ring to try on before production began so we could see if we liked the ring or wanted any changes. The ring was more beautiful than I could have imagined. I have had so many compliments about its uniqueness and sparkle. It is truly special. Thank you Miro for your kindness, generosity, patience, incredible customer service and artistry.
Reply from Mouza - Hatton Garden Jewellers 2025.06.27
Thank you so much, Shalina, for your incredibly kind words it means the world to us! We’re overjoyed that you found your perfect bespoke engagement ring with us. At Mouza Fine Jewellery, our mission is to create truly meaningful pieces, and it’s wonderful to know that Miro’s patience, understanding, and artistry helped bring your vision to life. As trusted Hatton Garden jewellers, we take pride in offering a personalised experience from start to finish from understanding your journey to crafting a diamond ring that reflects your style and story. It was an absolute pleasure working with you, and we’re thrilled to hear the compliments are already rolling in! Thank you again for choosing Mouza.
Sam Steven
Sam Steven 2025.06.16
Absolutely thrilled with my experience – from start to finish, everything was exceptional. From the moment I walked in, the level of personalised service I received from Miro was second to none. He took the time to truly understand what I was looking for, offering expert guidance and incredible knowledge when it came to choosing the perfect diamond. Every detail was explained clearly, and he helped me feel completely confident in every decision. What really stood out was how seamless the entire process was. Miro kept me updated at every stage – from the design phase to when the ring was being made – and nothing was ever too much trouble. Any questions or changes I had were met with patience and professionalism. It genuinely felt like he cared as much about the ring as I did. The final result was even better than I had imagined. The craftsmanship is stunning, and the ring exceeded every expectation. I couldn’t recommend Miro enough. If you’re looking for a truly personal, stress-free experience with outstanding results, this is exactly where you need to go.
Reply from Mouza - Hatton Garden Jewellers 2025.06.18
Thank you Sam so much for your heartfelt review, and a huge congratulations on your engagement! We’re truly honoured you chose us to be part of such a special chapter in your life. At Mouza, we pride ourselves on being one of the leading Hatton Garden jewellers, and it’s incredibly rewarding to hear that your journey with us from selecting the perfect diamond to creating your bespoke engagement ring was such a memorable experience. Miro will be absolutely delighted to know that his guidance and attention to detail made you feel confident and cared for throughout. Your kind words about the craftsmanship and service mean the world to us. Thank you once again for giving us the opportunity to be a part of your love story. We wish you both a lifetime filled with love, laughter, and beautiful memories. 💍✨ Warmest regards, The Mouza Fine Jewellery Team Hatton Garden, London
Alex H
Alex H 2025.05.27
Teddy was sensational. From start to finish she made the whole process so enjoyable and stress free. The final product is exactly how I imagined it and is absolutely flawless - and well received by my fiancé! Highly recommend Mouza for anyone in search of a ring, regardless of how much or little they may know about ring design process (for me it was very little). 10/10 service and ring
Reply from Mouza - Hatton Garden Jewellers 2025.06.04
Thank you so much, Alex, for your wonderful review! We’re absolutely delighted to hear that you had such a positive experience with Teddy, she’ll be so pleased to know she made the journey enjoyable and stress-free for you. Designing your diamond engagement ring together was an absolute pleasure, and we’re delighted the final piece was exactly as you envisioned, and even more so that it was so well received by your fiancée! On behalf of the entire Mouza team here in Hatton Garden, thank you again for trusting us. Your kind words and recommendation mean the world to us. Wishing you both a lifetime of love and happiness! 💍✨

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