Motor City Chrysler Reviews

F 2026.04.15

     

Brought my 2022 Dodge Durango in for a warranty repair and a few other concerns last week, and to say the least, their treatment and level of care were exceptional. The service manager was very knowledgeable, accommodating, and listened to every concern I had in detail. The entire department, including the technician who worked on my vehicle (Jordan), was extremely helpful and friendly. Thank you to the entire team for your level of professionalism. Thank you Amanda, Austin, and the rest of the team for being so nice and fixing all the issues I had. Hands down the best dealership in Windsor!!

Useful Report

Samaar Naeem 2026.04.01

     

They have excellent service, and I also want to thank the employee who helped me buy a car, Marvin. He was very helpful. Thank you.

Useful Report

Thabet Altaamneh 2026.03.25

     

Jack at the used car section was great and very helpful. Gave me all the needed support and more.

Useful (1) Report

mitch lahoud 2026.03.17

     

The best dealership in Windsor they go above and beyond for their customers nothing but top notch service from them thank you for all your work

Useful Report

Deanna Lassaline 2026.03.11

     

Thank you so much to Marven and Maggie for helping me purchase my vehicle. They are both very welcoming, friendly, and the professionalism is exceptional. A special shout out to Marven on taking my vehicle in for service and returning it when it was finished. He is never without a smile. I highly recommend him to anyone looking to purchase their next vehicle.

Useful Report

Colin G 2026.03.09

     

This dealership should be ashamed of themselves. Reading reviews and there are so many local people and families who have been ripped off their hard earned money. My wife had purchased a used vehicle with a transmission recall that the dealer DID NOT inform her about until the paperwork had been signed. Not only that but they did not tell her the odometer had been rolled back until she signed and the pressure from them continued. When she tried to back out the salesman stated she could not and that it was a free repair and the vehicle would be good to go. She continued to say she wanted and back out and was told no again. She paid them and remained unhappy with her purchase. Fast forward, she had the recall done, which was on the transmission and now the transmission is done. It would cost her another $4000,00 for a vehicle she had just purchased 8 months ago from this dealership. Shame on the used sales Dept. You would think a dealership like this would care about their customers and reputation but NO they do not. BUYER BEWARE!!

Useful Report

josh nicholls 2026.03.06

     

"I had a great experience buying my new truck here! Huge thanks to Marin for making the whole process smooth and stress-free. I’m incredibly happy with the purchase and highly recommend asking for Marin if you're looking for a new vehicle!

Useful Report

Stefe C 2026.03.03

     

I just had to give a big shout-out to Marvin at City Chrysler for truly listening to me. He was incredibly helpful in walking me through the steps of swapping my old Jeep for a new one. We talked about various financing choices that would suit me, and I also want to thank Maggie. Thank you so much!

Useful Report

Gus Brown 2026.03.02

     

Awesome experience with Maggie and Marven! Very knowledgeable and worked hard to get us the best deal. Would highly recommend. Love our new Chrysler Grand Caravan. 10 out of 10 experience. Paul and Heather Brown.

Useful Report

Aleeshah Maziar 2026.02.24

     

We purchased a used vehicle from Marven at Motor City Chrysler and had a very pleasant experience. We absolutely love our new car and Marven was very helpful, explained everything in good detail and went out of his way. Maggie was also amazing with all her help! Very happy with our purchase.

Useful Report

Jacob Robitaille 2026.02.20

     

if you are looking for a used car go to sim surubariu, super friendly and will give you the best care and prices you can ask for

Useful Report

Mark D 2026.02.09

     

Brought my car in for a tire rotation, they break my wheel nut key, lose the bag with the identification # so I can't easily order a new one, blame the previous tech that worked on my car for impacting the wheels, blame me for not getting my wheels rotated (I do this every 10000km with my oil changes). When I asked if they could help me get a new lock nut key the technician basically shrugged. It's under my impression that if you destroy something (my key lock) you should replace it and not task me with the job sans identification # on the bag that was never returned to me. Not only that but they charged me for the tire rotation that never happened until I pressed about it for a refund. They say the only thing they could possibly do is drill them out which would cost me hundreds of dollars and they couldn't even give me a quote on that or any sort of guarantee. I want to know what really happened in there and if they're just blaming someone else for something they did. I will never go back. Go to a real mechanic not some clueless dealer that only plays the blame game.

Useful Report

Marina Perroni Krenkel 2026.02.03

     

Marven helped me fix all paperwork for my car and get an insurance, he was very helpful and kind!

Useful Report

Logan Lovell 2026.01.31

     

James was excellent to deal with, communication was amazing and I am very happy with what he found for me, highly recommend!

Useful Report

Derek Vouk 2026.01.25

     

Great sales staff

Useful Report

Louis Mailloux 2026.01.23

     

Good luck getting a hold of a real person. Their new AI assstant will just send you into a loop. Good luck getting to someone! Shame too, I used to love working with everyone there.

Useful (1) Report

E G 2026.01.23

     

We would like to offer our most sincere thanks to Mike Kane for all of his help in getting us into our most favorite vehicle. From the moment we met Mike, he made us feel comfortable and never pressured. He went above and beyond for us, stopping at nothing to make us feel valued and supported throughout the entire process. We will be his customers for life. Also, a big shout out to Maggie Young who made the financing process easy, enjoyable and fun! A lot of dealerships are business only but these two have huge hearts as well. I will forever recommend Mike, Maggie and Motor City to anyone looking for a car. Thank you, guys…truly. You’re amazing.

Useful Report

Amber Rae 2026.01.20

     

A huge thank you to Maggie & Marven at Motor City for helping me navigate my very first vehicle purchase this past week. Having fatal car issues & never having financed before I walked in nervous and left feeling like family. I appreciate the staffs openness and support figuring out this process. A recommended first stop to anyone considering buying a new or used vehicle- lots of options and flexible to your needs. The staff are pret funny too. Can’t wait to come back in a few years for my son’s first car!

Useful Report

GUISEPPE LA TONA 2026.01.20

     

Not impressed anymore. They don’t do what you say they don’t follow up sometimes I feel they don’t care.

Useful (1) Report

Lori Bojtos 2026.01.14

     

Excellent service from my advisor Mike fast and accurate service highly recommend

Useful (1) Report