Morris Management Reviews

Maximillion R. 2026.01.30

     

Verified

II. Negligent Construction and Safety Hazards (Early 2025 - Present) * August 2025: Charter Construction began repairs on my unit. Throughout the process, the site was not maintained. Sharp debris (nails, screws, staples) was consistently left in common areas. * Insufficient Remediation: Despite multiple requests to clean the site, contractors used high-powered leaf blowers, which turned sharp debris into dangerous projectiles rather than removing them. * Injury to Pet: On January 22, 2026, my dog, Kaos, stepped on a large scaffolding screw left in the dirt by Charter Construction. This resulted in a broken nail and exposure of the "quick," causing significant pain and necessitating veterinary concern costing me close to $600 for an emergency visit. * Failure to Act: As of January 29, 2026, despite notifying Morris management, no cleanup of the common areas has occurred. I continue to find sharp debris daily. III. Construction Defects and Resulting Property Damage * Roofing Failure: Following the special assessment work, the roofing company performed a substandard installation. * Water Intrusion: The roof currently leaks into the master bedroom and bathroom. * Mold/Bacteria Growth: Failure to properly dry the attic prior to sealing the roof has resulted in severe mold and mildew proliferation. This has spread to personal property, including a $4,000 sofa, sentimental military uniforms, clothes and other items. * Damages: A general contractor has estimated the cost of remediation and repair at $100,000+. IV. Personal Injury and Health Impact * Medical History: I have a history of severe asthma, previously requiring hospitalization and mechanical ventilation. * Exacerbation: After 21 years of being symptom-free, the mold and bacteria resulting from the negligent construction have caused a recurrence of severe wheezing and respiratory distress. My home is currently a documented health hazard.

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Steve H. 2025.11.05

     

Verified

It is interesting that all the 5-star reviews are about an issue Morris Management caused from their incompetence and malfeasance. This company is the worst property management firm I have ever seen. If you are considering buying a property in an HOA dominated by Morris Management . . . Run away as fast as you can

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Shelby Campbelll 2025.10.31

     

I’m unsure if Morris Management is overall terrible or my HOA was assigned a terrible community manager, Kelly Jung. I have submitted 3 maintenance request about the same fire sprinkler leak occurring in my unit for over a week and have not received a response or even acknowledgment from the community manager. And getting a “forwarding your inquiry to the community manager” from the generic email over and over is incredibly frustrating. I’m paying almost $400 in HOA dues for this?? Ridiculous. I completely understand if she is out of office for emergencies or vacation but the office needs to either share this or give me an actual estimated time for response with action plans. Literally do better and get me a response so the leak can be resolved please!!

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C Louie 2025.08.26

     

Muhammed and Jessica are excellent representatives of what a good HOA like Morris Management can do for a community. They respond quickly following protocols executing solutions for difficult situations but with a sense of authority and compassion for the people in the neighborhood.

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Reply from Morris Management 2025.08.29

Hi, C Louie! We really appreciate this feedback, thank you for taking the time to share it. Muhammed and Jessica are both exceptional, and truly do represent Morris Management well. We strive to be responsive and compassionate in all of our work, and we're glad to hear that you've had that experience working with them both.

Howard Witonsky 2025.08.23

     

They refuse to return emails and screen the phone calls so you can never talk to your property manager, all as this company does is take our money, in 25 years I have received nothing from them ,I have had a roof leak for 3 years and they still haven't repaired it

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Nathan Peters 2025.08.22

     

LaDonna is a true professional, always responsive and informative. We are grateful to have her as our property manager!

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Reply from Morris Management 2025.08.29

Hi, Nathan, thank you for this feedback! Ladonna is such an asset to our team of managers and we are happy to hear that you've had a positive experience working with her.

Keyla Velasquez 2025.08.21

     

Our team at Handy Andy Restore And Repair and myself enjoy working with Ladonna. She is always so pleasant and professional. We are so grateful for the relationship that she fosters between our business and the HOA‘s in King County. We always enjoy working with her associations and appreciate the opportunity to serve.

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Reply from Morris Management 2025.08.29

Thank you for sharing this, Keyla!

maria Love 2025.08.21

     

Ladonna is amazing to work with we appreciate the business that she has allowed us to earn through her HOA communities and we hope to continue having a great working relationship!

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Reply from Morris Management 2025.08.28

Love to hear this, Maria, thank you for sharing!

True Blue Plumbing Northwest 2025.08.21

     

Ladonna has given us the opportunity to share our services with her multiple associations and we are pleased to have build a strong relationship with her and her HOA‘s she is fast to respond and a great listener. We appreciate the opportunity to serve!

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Reply from Morris Management 2025.08.28

Thank you for sharing this!

marco torres 2025.08.21

     

Ladonna is amazing. She is reliable and very proactive. We have enjoyed working with her in our community for the last year! Truly grateful for the support that she has given us through this very difficult time while dealing with multiunit water intrusion. She brought over a phenomenal contractor that has taken care of everything!!

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Reply from Morris Management 2025.08.28

Hi, Marco! We appreciate you sharing this feedback. It's great to hear that Ladonna's professionalism and commitment to quality service has helped your community successfully navigate a challenging situation!

Luis Marquez 2025.08.21

     

Ladonna is a rockstar! we had multiple projects in our association. Many of them had gone on and prolonged for over a year. She recently started working with us six months ago and the results have been phenomenal. She has brought over contractors like Handy Andy Restore And Repair and True Blue Plumbing NW that have handled the majority of our issues in our association. She is quick to respond and truly cares about our association, which is very rare these days! We struggled with many Property management companies, but Maurice Management has really cared for us our association. We hope she stick around!!

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Reply from Morris Management 2025.08.28

We agree with you, Luis, Ladonna IS a rockstar! She represents all of the best part of Morris Management by being responsive, knowledgeable, and caring. We're so glad you enjoy working with her!

Brian Thompson 2025.08.21

     

I've lived in my Association for seven years now and have had three property managers. No one comes even close to Ladonna. My Association struggled with roofing and siding we requested quotes and never got them. Ladonna is different. She was proactive responsive and really cared to get results she brought over a contractor that handled everything from start to finish. The quality of the work was superior and they worked with our budget. We are truly grateful to get this off our plate and to be stress-free! Thank you, Ladonna.

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Reply from Morris Management 2025.08.28

Hi, Brian! This feedback is just fantastic, we really appreciate that you took the time to share this. As you know, Ladonna goes above and beyond for her communities, and it's always nice to see that dedication acknowledged. We'll make sure to pass this along to her!

Howard W. 2025.08.21

     

Verified

If I could give this management company zero stars I would, they don't return phone calls or emails and are completely worthless in every way, if you can avoid this company please do so

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Reply from Morris Management 2025.08.22

Hi Howard, we respect your frustration. We wish we could answer every single call as it comes in or respond immediately to emails! That's the dream, right? The reality is that our managers have many obligations to juggle and need to be present in their scheduled meetings and community visits. For this reason, our standard procedure is to try to respond to voice mails and emails by the end of the next business day after it is received. We may not always make that mark, and we apologize for that, but that is what we strive to accomplish. We appreciate your patience and will do our best to reach out within one business day of receiving your message.

Barb R 2025.08.20

     

I spoke with Robert Skrbin at Morris Management re: The Ridge HOA. Robert was vey helpful in explaining the recommendations of the Reserve Study. He answered my questions about the monthly assessments, special assessments and future plans for a healthy HOA. I appreciate the time Robert took with me in understanding the process.

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Reply from Morris Management 2025.08.28

Thank you for sharing this, Barb! Reserve Study contributions are so important to community health, but can be hard to understand. Robert is a great manager, and we are glad to hear that he was able to walk you through the finer details of HOA financial health.

Mark Kaveny 2025.08.15

     

Stacey Fokkema does a great job representing Morris Management. She is always very helpful and very professional. It is a pleasure working with her.

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Reply from Morris Management 2025.08.28

Thank you for sharing your experience with Stacey, Mark! She's a great asset to our management team, and we're happy to hear how much you enjoy working with her.

TIMOTHY Cochran 2025.08.12

     

I have had a very positive experience working with Jeannette Oganova as the manager of our community. Ms. Ogannova was always polite, timely, knowledgeable and professional in her telephone communications with me. I give her a 5 star review based on her work. I appreciate her as my community manager!

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Reply from Morris Management 2025.08.28

Hi, Timothy! We're so glad to hear that you've has such positive experiences with Jeanette. Thank you for sharing!

Rc Choudhry 2025.08.07

     

Excellent service and proactive response from Jeannette Oganova for my late fee query. Thank you and god bless you

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Reply from Morris Management 2025.08.08

Thank you for sharing this, Raj! Happy to know that Jeanette was able to assist you.

Bob S. 2025.08.07

     

Verified

I own a condo at Park Place in Edmonds, and Morris Management helps run the HOA for those condos. My Association Manager at Morris is Ladonna Booker. Recently I had a situation that I needed help with in relation to my condo and the HOA. I worked with Ladonna. She listened to my concerns, went to work on the problem immediately, and solved it. She was great to work with, and I couldn't have been happier with the outcome. From my experience, I would highly recommend Morris--and especially Ladonna Booker!!

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Reply from Morris Management 2025.08.08

Thank you, Bob! Ladonna is very dedicated to her communities. Very glad to hear she was able to resolve your concern quickly and to your satisfaction!

T C 2025.08.06

     

I have worked with Morris Management for our condo community managers for a while now. I had a high importance need that was time sensitive. In a world where actions are greater than words, Patty was wonderful and called to check in with me and communicate a plan, then Kwasi and team executed the plan in a very timely manner, and remedied my issue within the same day (far exceeding my expectations). It has alleviated much stress, and I greatly appreciate their coordination of managing my project. Quality customer service matters, and they delivered.

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Reply from Morris Management 2025.08.08

Thank you so much for this feedback! At Morris Management, everyone endeavors to address concerns with speed and care; even our receptionists (like Patty!) We're very pleased to hear that she and Kwasi could help you find a solution so quickly, and appreciate you sharing your experience.

Michelle R. 2025.08.06

     

Verified

Robert quickly lined up a exterminator to eliminate a hornet nest. He got right on my situation. Thank you Robert

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Reply from Morris Management 2025.08.08

Thanks, Michelle! Happy to hear that Robert was able to get you taken care of quickly!