Moore Plumbing and Drains Reviews

Moore Plumbing and Drains Reviews

4.8

Excellent - based on 190 reviews

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Reviews (190)
Robert B
Robert B
2024-02-18
I paid $475 and there was no improvement in my situation. Basically he removed the toilet which takes probably 10 minutes, put a snake down the drain and then put a camera down the pipe and said there was nothing else he could do and reinstalled the toilet and left. Apparently there was rust build up and he stated that because they're a small company they don't have the equipment to descale pipes.
Reply from Moore Plumbing and Drains 2024-02-20
We're sorry to hear about your experience, Robert. We value your feedback and would encourage you to contact our customer service so that we can address this issue accordingly.
Michele Nobles
Michele Nobles
2024-02-12
Great job as usual. Thank you.
Reply from Moore Plumbing and Drains 2024-02-17
Thank you, Michele! We appreciate your support and are always here to serve you.
Jeannette L. King
Jeannette L. King
2024-02-10
I had a mysterious smell and then heard water running behind a wall and called Meghan and she sent Jordan out who found the problem and kept coming back until we got it fixed (I had one pipe broken in 3 places). Thank yall so much!!!
Reply from Moore Plumbing and Drains 2024-02-10
We're glad Jordan could help, Jeannette! Thanks for contacting us about your issue and we appreciate your kind words. We're here to help anytime!
Jackie H
Jackie H
2024-02-02
Called Moore Plumbing in the early morning and spoke to Megan, who was fantastic over the phone. She was attentive, friendly, and worked to get me a same-day tech on site for some leaks at my mom's house. Abel gave me a courtesy call before arriving and addressed all of my questions and concerns. Work was performed efficiently, thoroughly, and exceeded my expectations. Will definitely recommend Moore for any future plumbing issues! Thanks, team. :)
Reply from Moore Plumbing and Drains 2024-02-10
We're thrilled that Megan, Abel and our team provided you with excellent service, Jackie! We always aim to work efficiently and exceed expectations. Thanks for recommending us!
Pam Valinet
Pam Valinet
2024-01-30
Abel was great! Competent, fast, good customer service skills.
Reply from Moore Plumbing and Drains 2024-01-30
We're thrilled to hear that Abel provided excellent service! His efficiency and competence truly embody our commitment to customer satisfaction. Thanks for your feedback!
Stella Ramos
Stella Ramos
2024-01-27
Reply from Moore Plumbing and Drains 2024-02-10
Dear Stella Ramos, thank you for leaving a review. We're delighted to hear about your positive experience with us. We hope to continue to meet your expectations in the future!
Susan Brown
Susan Brown
2024-01-21
Reply from Moore Plumbing and Drains 2024-01-30
Dear Susan, thank you for your positive review! We are thrilled that we could meet your expectations. We look forward to serving you again.
Anita Gentry
Anita Gentry
2024-01-08
Moore Plumbing and Drains got to my problem quickly! Very fair pricing and EXCELLENT customer service from both Abel our plumber and Meghan in the office. Top notch! They will be my go-to for all future Plumbing needs!!
Reply from Moore Plumbing and Drains 2024-01-09
We're thrilled to hear that you had a great experience with Abel, Meghan and our team, Anita! Thank you for making us your go-to plumbing service. We look forward to serving you in the future.
miriam ruvinskis
miriam ruvinskis
2024-01-06
Great service! They immediately fixed the kitchen sink. Very reasonable prices and the young man Abel, was very polite, clean and friendly. I will recommend this place. Thank you!
Reply from Moore Plumbing and Drains 2024-01-09
Thank you for your kind words, Miriam! We're glad you found our service great and Abel polite and friendly. We appreciate your recommendation.
Jose Magadan Jr.
Jose Magadan Jr.
2024-01-05
Positive
Professionalism
Punctuality
Quality
Responsiveness
Theyre great to be honest. Always come through
Reply from Moore Plumbing and Drains 2023-10-17
Thank you, Jose, for your kind words. We really appreciate you taking the time to share your experience, and we're happy that our team's professionalism and punctuality shine through.
Lisa Cartwright
Lisa Cartwright
2023-12-26
I can't say enough about Moore plumbing. They are reliable and promptly get the job done , Moore Plumbing will be my go to plumber. Abil is awesome and finished the job promptly,
Reply from Moore Plumbing and Drains 2023-12-27
Dear Lisa, thank you for your kind words! It's wonderful to hear you appreciated our service and the work of our amazing team member, Abil. We're glad to be your go-to plumbing service.
Teresa Cruz
Teresa Cruz
2023-12-25
Very nice and professional. Did a great job.
Reply from Moore Plumbing and Drains 2023-12-27
Dear Teresa, we appreciate your feedback! It's awesome to hear that you had such a great experience with our professionalism. Thank you for your support!
Mike Zientek
Mike Zientek
2023-12-23
Megan and Jordan helped to diagnosis my issue as ground water instead of a leaky pipe which was causing seeping through the concrete. Super knowledgeable and helpful, with a focus on the customer experience and no upsell. They certainly have my business for anything else plumbing related I have in the future.
Reply from Moore Plumbing and Drains 2023-12-23
Thank you for your positive feedback, Mike. We're thrilled to hear that Megan and Jordan were able to assist with your leaky plumbing issue. Looking forward to serving you in the future.
Richard Martinez
Richard Martinez
2023-12-14
I had a leak under the kitchen sink. They came right over same day. fixed it fast. Fantastic! Best plumbers in town.
Reply from Moore Plumbing and Drains 2023-12-20
Thank you for your positive feedback, Richard! We're thrilled to hear that we could assist with your kitchen sink leak promptly. Your satisfaction is our priority.
artisticpianos
artisticpianos
2023-12-14
Good job!
Reply from Moore Plumbing and Drains 2023-12-20
Thank you for your review, artisticpianos2! We're happy to hear that you think we did a good job with our plumbing services. We hope to continue meeting your expectations.
Jeffrey Konoske
Jeffrey Konoske
2023-12-12
Reply from Moore Plumbing and Drains 2023-12-13
Hello Jeffrey thank you for your feedback!
chris stipa
chris stipa
2023-12-12
Very professional, will certainly use them again!
Reply from Moore Plumbing and Drains 2023-12-13
Thank you, Chris, for your positive feedback. We're delighted to hear you found our service professional and look forward to serving you again in the future.
Rob Salvato
Rob Salvato
2023-12-12
Great experience with Moore plumbing and drains! Exceptional customer service! I called them on a Saturday morning because I thought I might have a slab leak. Meghan the office manager was an amazing!!! I have never spoken to an office manager in any trade who knew more about her trade. She started off by walking me through several test I could do on my own to determine if the leak was something else. She didn’t want to send her team out and charge me for a leak detection if it was an easy fix. When all the test failed and I still couldn’t determine where the leak was coming from, I called back on Sunday morning and left a message. Meghan, promptly called back, scheduled her best guy to come out on Monday morning. She even gave me her cell # in case I had any other questions. On Monday Jordan and Chris showed up at 9am sharp! Chris was able to access the area where my pipes were through a crawl space and discovered a pin hole in the pipes. Easy fix! They didn’t even charge me for the leak detection. They fixed the problem quickly and were on their way. I would definitely use them again, and Meghan should get a raise! 😀👏🏼👏🏼👏🏼
Reply from Moore Plumbing and Drains 2023-12-13
Thank you for your kind words, Rob! We're glad to hear you've had a great experience with our slab leak services with Moore Plumbing and Drains and felt supported by our team, especially Meghan. We're here whenever you need us!
Omer Acikel
Omer Acikel
2023-12-08
We had Lucas to reroute and install our tub to shower conversion in our master bathroom. Don't let his youth fool you. He listened our concern about copper piping so most the new piping is now type a pex. He did an excellent job installing our new handle/shower head. Moore plumbing accommodated our changes in the delivery of shower hardware schedule. I couldn't be happier. Thank you for excellent service. BTW this excellent service came with a bid better than competition. So we saved money too.
Reply from Moore Plumbing and Drains 2023-12-05
Thank you for your kind words, Omer. We're delighted to hear that Lucas did an excellent job and that you're satisfied with the service and savings. It makes us proud when our commitment to quality and affordability shines through.
Ray Linovitz
Ray Linovitz
2023-12-05