Moonstone Aesthetics

Moonstone Aesthetics Reviews

Excellent rating
4.9
43 reviews Verified
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Reviews (43)
Leby Joe
Leby Joe
2024.04.12
I recently had the pleasure of receiving services ( Botox , lemon bottle , filler ) from Nurse Aesthetician Jo, and I must say that my experience was exceptional. Jo’s knowledge and expertise in aesthetic procedures were truly impressive. From the moment I walked in, I felt at ease knowing that I was in good hands.
Reply from Moonstone Aesthetics 2024.04.17
Thank you for sharing your wonderful experience! We're thrilled to hear that you enjoyed your Botox, filler, and the unique lemon bottle treatment with Nurse Aesthetician Jo. Jo's expertise is indeed a cornerstone of our practice, and we're so glad it made you feel comfortable and confident in your care. We look forward to welcoming you back soon for more exceptional service!
Vimal P
Vimal P
2024.03.29
It was a pleasure having my first PRP treatment with Jo. She is knowledgable, competent and I felt very comfortable with her clincial skill and reassurance with the procedure undertaken. It is always important to share when you meet clinicians that take pride and show passion with the work that they do in this field of aesthetics . I will be returning for further treatment . 😊
Reply from Moonstone Aesthetics 2024.04.17
Thank you so much for your kind review! We're delighted to hear about your positive experience with your first PRP treatment under Jo's care. Her knowledge, competence, and passion for aesthetics shine through in her work, and it’s wonderful to know that her clinical skill and reassuring presence made you feel comfortable throughout the procedure. We appreciate your feedback and are excited to see you again for your next treatment! 😊
Sophie B
Sophie B
2024.03.29
I had a brilliant hydro facial with Jo, she was very knowledgable and provided great aftercare. My skin was glowing for days after my treatment, I’ll definitely be booking another treatment in the future
Reply from Moonstone Aesthetics 2024.04.01
Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with the hydro facial. The hydro facial is indeed a fantastic choice for achieving that lasting glow, and we're delighted it left your skin feeling rejuvenated and radiant for days. We look forward to welcoming you back for your next session and continuing to support your skincare journey with our range of treatments designed for lasting beauty and wellness. Your satisfaction is our priority, and we can't wait to see you again soon!
YML K
YML K
2024.03.29
Day 5 post Cosmelan 1 and my skin has started to calm/settle after initial redness, swelling and peeling which is all part of the Cosmelan process. Jo provided excellent consultation prior to treatment in re to what to expect on the Cosmelan journey - I have some months to go yet until I finish my home care treatment but I’m confident that I will see the benefits of choosing Cosmelan and Jo !
Reply from Moonstone Aesthetics 2024.04.01
Thank you for taking the time to share your experience with us. We're delighted to hear about your positive journey, especially with the Cosmelan 1 treatment. This particular treatment is renowned for its effectiveness. Our team is dedicated to providing the highest quality care and selecting treatments that offer the best outcomes for our clients. Your feedback is invaluable as it helps us continue to refine and enhance our services. Should you have any further questions or wish to explore additional skincare solutions, please don't hesitate to reach out. We look forward to supporting you in your ongoing beauty and wellness journey.
Anita B
Anita B
2024.03.29
I researched quite extensively for anti wrinkle injections in Surrey and messaged/called several practices. I decided to give this place a go and found Jo’s to have a depth of medical knowledge and experience in aesthetics. She was also genuinely welcoming and I found her to be really easy going and wanting to help. After getting some anti wrinkle injections the results are fantastic. Jo is incredibly experienced and is able to achieve a really high level of results through her extensive knowledge and her formal background in medical care. I really didn’t know the difference but the results lasted longer and are far more subtle giving a very natural look. If you’re looking for an extremely professional aesthetician, I would highly recommend Jo and Moonstone Aesthetics. The cost is reasonable and the results are incredible. I’ve used extensive aesthetics practices across London and Surrey but Moonstone Aesthetics is definitely one of the best I’ve discovered.
Reply from Moonstone Aesthetics 2024.04.01
Thank you so much for your detailed review and for choosing Moonstone Aesthetics for your anti-wrinkle treatment. It's heartening to hear about your thorough research and how it led you to us. Jo takes great pride in her deep medical knowledge and extensive experience in aesthetics, which she combines with a genuinely welcoming and helpful approach to care for each client. We're absolutely thrilled to know you're delighted with the results of your anti-wrinkle injections. Achieving natural-looking results that not only enhance but also maintain the essence of your individual beauty is at the core of what we do. Jo's ability to deliver such subtle yet lasting effects stems from her rigorous medical background and a keen eye for detail, ensuring every treatment is tailored to the unique needs and expectations of our clients. Your recommendation means the world to us, and we're so grateful to be considered among the best you've experienced in London and Surrey. We strive to provide professional, high-quality care at a reasonable cost, ensuring our clients feel valued and satisfied with their outcomes. We look forward to continuing to serve your aesthetic needs and are here to support you in your journey towards maintaining timeless beauty with natural, effective results. Thank you for trusting Jo and the Moonstone Aesthetics team. We look forward to welcoming you back for your next visit.
Alla Edwards
Alla Edwards
2024.03.29
I’m pleased with my lips by Joe. Subtle but noticeable results. She’s friendly and professional. Would highly recommend.
Reply from Moonstone Aesthetics 2024.04.01
Thank you for sharing your experience! We're so glad to hear you're pleased with the subtle yet noticeable results of your lip treatment. It's wonderful to know that her friendly and professional approach made your visit both comfortable and successful. At Moonstone Aesthetics, we strive for results that enhance your natural beauty while ensuring you feel fully supported throughout your journey with us. Your feedback is invaluable, and we look forward to continuing to provide you with the highest level of care and aesthetic expertise. Thank you for choosing us for your aesthetic needs!
Bri Stella
Bri Stella
2024.03.29
Great communication. Jo was very helpful and knowledgeable about facial treatments. She was very kind and explained about various options for skin concerns.
Reply from Moonstone Aesthetics 2024.04.01
Thank you for your kind words and positive feedback! We're thrilled to hear about your experience with Jo and the excellent communication you received. Her expertise in facial treatments and commitment to providing helpful, knowledgeable advice truly sets us apart. It's great to know she was able to guide you through our various skin rejuvenation options, tailoring her recommendations to address your specific skin concerns. At Moonstone Aesthetics, we pride ourselves on offering a wide range of solutions to meet the unique needs of each client, and we're delighted Jo could help illuminate the best path for your skincare journey. We look forward to supporting you further and achieving beautiful results together. Thank you for trusting us with your skincare needs!
Catherine Russell
Catherine Russell
2024.02.20
I recently had dermal fillers injected at Moonstone Medical, and I couldn't be more pleased with the results. At the beginning of my appointment, I was feeling insecure about the smile lines around my mouth and was eager to have them eliminated. However, Nurse Jo took the time to explain that the treatment starts from the sides of the face, which not only provides a lift but also helps to reduce those pesky nose-to-mouth lines. I decided to trust Nurse Jo's expertise and agreed to the plan to address the lines indirectly. And let me tell you, I am absolutely amazed at how this approach improved my overall look and significantly reduced the wrinkles around my nose area! Nurse Jo clearly possesses a wealth of knowledge and experience in addressing these lines with a very natural approach. Overall, my experience at Moonstone Medical was exceptional, and I highly recommend Nurse Jo to anyone seeking dermal filler treatments. Thank you, Nurse Jo, for your expertise and for helping me achieve the results I desired. I will definitely be returning for future treatments
Reply from Moonstone Aesthetics 2024.04.01
Thank you for your review. We're delighted to hear that you are pleased with your dermal fillers result at Moonstone Medical. Nurse Jo's expertise is indeed unmatched, and it warms us to know you'd recommend our services. Thanks for your kind words, see you at your next visit!
Karen Edwards
Karen Edwards
2024.02.20
"Wow, I just had the micro needling on my face done by Nurse Jo at Moonestone Medical, and I'm blown away! Nurse Jo's expertise and gentle touch made the experience comfortable and reassuring. My skin feels incredible already - smoother, tighter, and those annoying acne scars? Fading away! I can't wait to see the full results. Thank you, Nurse Jo and Moonestone Medical, for giving my skin the glow-up it deserves!"
Reply from Moonstone Aesthetics 2024.04.01
Thank you for your review. We're thrilled to hear about your positive experience with Nurse Jo and our micro needling service, which is famous for natural collagen induction and skin tightening! It's wonderful that your skin feels incredible already. Looking forward to your next session for the full glow-up!
Tara Smith
Tara Smith
2024.01.29
Just completed my PRP treatment for hair growth at Moonstone Medical, and I couldn't be happier with the experience! The procedure was quick, and Jo was incredibly supportive, ensuring my comfort throughout. I'm excited to see the results in the coming weeks. A promising step towards natural hair restoration!
Reply from Moonstone Aesthetics 2024.04.01
Thank you very much for your review. We're pleased to hear that you're happy with your PRP (platelet rich plasma) for hair restoration and strengthening treatment at Moonstone Medical! It's great to hear that Jo provided excellent support. We look forward to you seeing your results soon!
junaid shaikh
junaid shaikh
2024.01.29
Very unprofessional outfit. Unable to provide details of nurse capability. I wouldn’t trust someone holding back basic information about ability
Reply from Moonstone Aesthetics 2024.01.29
Thank you for your feedback. We apologise for any confusion that may have arisen during our brief telephone conversation. As we explained then, it's important to note that in the UK, nursing qualifications are not typically categorised by 'levels.' This might have led to some misunderstanding when you, as a doctor, inquired about the 'level' of our nurses. We understand that this can be different from other countries' practices. Since we didn’t have the opportunity to meet you in person and further elaborate, we want to reiterate that all our nurses are fully qualified and registered according to the UK healthcare standards. We value transparency and clarity, and we regret any communication gaps that occurred. We cannot provide information on 'levels' simply because such a system does not exist for nurses in the UK. For any more detailed information or further questions, please don’t hesitate to call us again. We're here to ensure your confidence in our qualifications and services.
lisa Doerr
lisa Doerr
2023.12.04
Jo was very knowledgeable, competent and explained everything very well. I highly recommend her.
Reply from Moonstone Aesthetics 2023.12.09
Thank you so much for your wonderful review! I am thrilled to hear about your positive experience with our Profhilo skin rejuvenation treatment. Nurse Jo is always dedicated to providing the best skincare solutions, including advanced treatments like Profhilo, to enhance your natural beauty. I am really glad you loved the results! If you're looking for more rejuvenating skincare treatments - Moonstone Aesthetics is always here to help. Please share your experience with your friends and visit Moonstone Aesthetics again for your skincare needs! Thank you! #SkinRejuvenation #ProfhiloTreatment #HealthyGlowingSkin
Gaya Surendran
Gaya Surendran
2023.12.02
I had my lips and brow done by Jo. She did a fantastic job. I am pleased with the results. Going ahead with Facials. I am going to be a regular client. Very professional and friendly. Would recommend.
Reply from Moonstone Aesthetics 2023.12.02
Thank you for the lovely review! It was a pleasure enhancing your lips and brows. Thrilled you're pleased with the results! Excited to continue your beauty journey with our facials. Your trust and recommendation mean the world to me. Looking forward to seeing you again soon!
lucy h
lucy h
2023.12.01
I had microneedling with Jo two weeks ago, she was super professional, knowledgeable and gentle with me! Thoroughly recommend! I'm excited to be booked in again.
Reply from Moonstone Aesthetics 2023.12.02
Thank you so much for your kind words and for recommending our microneedling service! It was a pleasure to have you and to provide a treatment that not only meets but exceeds your expectations. We're delighted to hear that you found the experience both professional and gentle. For those reading this review who are curious about microneedling, this procedure is fantastic for rejuvenating the skin, promoting collagen production, and giving that youthful glow we all love. As we welcome you back for your next session, remember that we're here to guide you every step of the way on your journey to a radiant skin. For anyone interested in exploring how microneedling or our other skin care treatments can benefit you, please feel free to contact us. We're committed to providing personalised care and expert advice to help you achieve your skin goals. Let's embark on this beautiful journey of skin transformation together!
Dr Rahmanian
Dr Rahmanian
2023.09.15
I’ve started some treatments with Jo. such as Botox and profilo Very happy with both. She is very caring and patient during the procedure and the results are really good.
Reply from Moonstone Aesthetics 2023.10.24
Thank you for your positive feedback on the treatments you received from Jo. We are glad to hear that you are happy with both the Botox and profilo procedures. Jo's caring and patient approach during the treatments is greatly appreciated. We are pleased that the results have met your expectations. If you have any further questions or need additional assistance, please don't hesitate to reach out.
Tatjana Jasinska
Tatjana Jasinska
2023.09.15
5 stars service. Highly recommended. Results fantastic 😊
Reply from Moonstone Aesthetics 2023.10.24
Thank you so much, Tatjana! We are thrilled to hear that you had a 5-star experience with our service. We greatly appreciate your recommendation and are delighted that you found the results to be fantastic. Your satisfaction is our top priority, and we look forward to serving you again in the future. 😊
Elzbieta Maslak
Elzbieta Maslak
2023.08.02
Highly recommend
Reply from Moonstone Aesthetics 2023.12.02
Thank you for your high recommendation! We're delighted to hear that you had a positive experience. For those considering enhancing their skin health and appearance, we also offer treatments like chemical peels and microneedling, which are excellent for rejuvenating the skin and addressing a variety of concerns. Each treatment is tailored to your specific needs to ensure the best possible results. We look forward to providing you with more top-quality care on your next visit!
Irina Medvedeva
Irina Medvedeva
2023.07.11
Best find in last few years!!! Just couldn’t resist to share. Done few things in the clinic so far, and all results are fantastic. Botox - perfect amount from first treatment, very long lasting result, no asymmetry or “angry look”( happened before with other clinicians) Filler - thanks Jo, very right amount advised. Lips just look very juicy and smooth and still very natural. Last one - decollete. Was only wearing tops recently which were covering this area. “Thanks” to many sunny holidays it was looking tired, with many wrinkles and very contrasting to the face. Two treatments couple weeks apart were the game changer. Welcome back unbuttoned shirts! 🙂 not sure how the treatment was called but Jo was injecting the vitamins all over the area. Sounds unpleasant, but don’t let it stop you from the treatment - absolutely worth it and plus anaesthetic cream does the job, was very easy for me personally. Thanks a lot Moonstone Aesthetics! Will be back soon.
Reply from Moonstone Aesthetics 2023.10.24
Thank you so much for your amazing review, Irina! We're thrilled to hear that you had such a positive experience at Moonstone Aesthetics. We're glad that our Botox treatment provided long-lasting and symmetrical results, without the "angry look" you experienced with other clinicians. It's great to know that our filler treatment gave you juicy and smooth lips while still looking natural. We're also happy to hear that our decollete treatment made a significant difference, allowing you to confidently wear unbuttoned shirts again. We appreciate your trust in our clinic and look forward to welcoming you back soon. Thank you for choosing Moonstone Aesthetics!
Polly M
Polly M
2023.07.11
Jo is very knowledgeable in treatments that she provides and products that she uses. Very pleased with results after the procedures that I had. Highly recommend and I will definitely be back!
Reply from Moonstone Aesthetics 2023.12.02
Thank you so much for your wonderful review! We are very happy to hear that you're pleased with the results of your procedures. It's always our goal to provide knowledgeable guidance and effective treatments tailored to each individual's needs. Your recommendation means the world to us, and we're looking forward to welcoming you back soon! For those reading this review, we're continually updating our services and products to bring you the best skincare and facial rejuvenation treatments. Stay tuned for exciting updates and feel free to reach out if you have any questions or want to book your next appointment. Your beauty is our priority!
Renata Ana Sakinyte
Renata Ana Sakinyte
2023.07.09
I was so impressed with the knowledge and experience Jo has, she explained me every single step of the procedure and I’m more than happy with the outcome! What a result! I trust you 100%! And thank you I love my fillers 😊
Reply from Moonstone Aesthetics 2023.12.02
Thank you for your wonderful feedback! I'm so glad to hear you love your fillers and felt informed and comfortable throughout the procedure. It's my passion to ensure each client feels confident and thrilled with their results. For those considering dermal fillers to enhance their natural beauty, I'm here to provide a bespoke experience that prioritises your comfort and desired outcomes. Let's create your perfect look together!