decent
quick shipping, it shipped 3/2 and arrived 3/3, in discreet packaging to a post office. decent price. it also came labelled, which is great if you're buying similar looking products.
never received a single email from them, so if you have any questions/concerns/problems that could be difficult to get in contact with them but whatever. i got what i wanted.
Date of experience: 03 March, 2026
Date of experience: 03 March, 2026
Scam, scam, scam, scam.
Scam. Do not send them money.
Date of experience: 05 December, 2025
Date of experience: 05 December, 2025
Fast shipping and reliable service
My order was shipped promptly the day after I paid, which was fantastic! Although the courier took 12 days to deliver, that wasn't Moon Haus's fault. What mattered most is I received exactly what I ordered, and everything was in perfect condition. I was so satisfied with my first experience that I placed a second order right away, expecting an even smoother process this time. Highly recommend their reliability and efficiency!
Date of experience: 22 December, 2025
Date of experience: 22 December, 2025
FAKE they just made 100% profit by surfing on the psichedelic wave
First time i buy something here.
No email answer.
No email site =That's why i am disapoint about myself on this one
Date of experience: 01 December, 2025
Date of experience: 01 December, 2025
No service
Still haven’t received any confirmation for my order. No replies. They took my money.
Date of experience: 20 November, 2025
Date of experience: 20 November, 2025
Known vendor to pull out, go to other clearnet vendors
Y'all are trusting a company that's been known to pull out and scam in the USA. You guys would have much better luck on other clearnet vendors. Prices for some of these things are insane compared to other legit vendors. They all have the same shit up anyway. Email me if y'all got questions, been buying from these type of sites for a little over 6 months
Still Not Shipped
I ordered with them over a week ago
They accepted my transfer and have not replied to me and basically gone dark …. I ordered for the 50 percent off sale and got a few items and they have not shipped I ordered before and they have shipped now it’s like they don’t give a fuck
Date of experience: 02 October, 2025
Date of experience: 02 October, 2025
3 Stars Only Because of the Past
Two weeks later, my order is still processing. I’ve never run into delays with them before and I understand there’s a strike but they’ve always come through in the past. I wonder if this site is now run by imposters.
Date of experience: 24 September, 2025
Date of experience: 24 September, 2025
Still Waiting!
Something is wrong. Always a great experience but now it's been over 10 days and my order remains in "Processing". Got one response from them on the delay, but now I get no response. If my order ever arrives I doubt I will ever order from them again. There are other options out there which I have made an order from and will no doubt get to me before this order does.
Beyond Ridiculous
I have used this site for over two years now. I had an order placed on July 29th, sent the money, was accepted, the order got put BACK on hold?? I emailed their support NUMEROUS times, nothing about my order at all. Had another order that actually arrived after the delayed ordered was placed. Tried emailing several times, even replied to the 50% off coupon email and socials... NOTHING! This isn't the same service it used to be.
Date of experience: 26 September, 2025
Date of experience: 26 September, 2025
No order despite payment, no information
I have not received a confirmation email for my last order, and it is still sitting in processing. There is no way to get assistance. Can't believe this given all previous positive interactions. Did you steal my money? Shame on you.
Date of experience: 22 September, 2025
Date of experience: 22 September, 2025
Missing order
I made a order before went down and have not received a email and is still sitting in processing I tried to order the same and leave a message without sending payment and still nothing only a 50 % off coupon code I had high hopes in this site cause it’s the only one with real lean and I’m starting to doubt it now
Date of experience: 05 September, 2025
Date of experience: 05 September, 2025