Montra Hotel Hanstholm

montrahotels.dk/hotel-hanstholm

Montra Hotel Hanstholm Reviews

Good rating
4.0
642 reviews Verified
Montra Hotel Hanstholm
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Reviews ( 642 ) 4.0

Brian Hansen
Brian Hansen
2024.05.15
peter majnz
peter majnz
2024.05.12
Trip type
Vacation
Friends
Location
Rooms
Service
Reply from Montra Hotel Hanstholm 2024.05.13
Hej Peter TUSINDE TAK for den flotte flotte bedømmelse! Det er vi super glade for. Vi takker også mange gange for besøget og håber på at se dig igen! Rigtig god dag til dig :-) Med venlig hilsen Montra Hotel Hanstholm
Kurt Frederiksen
Kurt Frederiksen
2024.05.05
Vi havde bestilt et fiske gourmet ophold på 2 dage, vi skulle have 3 retter med fisk om fredagen og 5 retter med fisk om lørdagen Vi havde glædet os rigtig meget.......... Om fredagen var mad og service i top, det smagte virkelig godt.....men...vi fik kun 2 retter da de valgte at den tredje ret med fisk var en panna cotta ......nu går det helt galt.... Om lørdagen fik vi 4 retter med fisk da den femte ret var kage med is, i løbet af de 8 retter hvoraf 6 var med fisk fik vi torsk 3 gange Vi sad og ventede over en time på kage og is. Vi troede at et Gourmet ophold så var der kræset lidt mere om maden og at vi fik 8 forskellige som vi havde købt En af de vine vi bestilte var udsolgt, der var forskellig pris på samme Riesling Vi fik at vide at vi kunne klage til ejeren🤣 hvem er det, så derfor kun 2 stjerner, og vi har været der mange gange og har altid været tilfreds.
Location
Rooms
Service
Michael Meseke
Michael Meseke
2024.05.01
Location
Rooms
Service
Reply from Montra Hotel Hanstholm 2024.05.03
Hej Michael Tusinde tak for dit besøg hos os og for din anmeldelse! Det sætter vi stor pris på, og vi er glade for at opholdet levede op til forventninger. Vi håber på at byde dig velkommen igen! Rigtig god dag. Med venlig hilsen Receptionen, Montra Hotel Hanstholm
Inga Vaisnoraite
Inga Vaisnoraite
2024.04.16
Location
Rooms
Service
Reply from Montra Hotel Hanstholm 2024.04.21
Hi Inga Thank you so much for the positive review and for your stay here at our hotel! We're glad to hear, that you enjoyed it :-) We're hoping to see you another time. Best regards Montra Hotel Hanstholm
Christian Bonde
Christian Bonde
2024.04.12
Trip type
Business
Solo
Location
Rooms
Service
Reply from Montra Hotel Hanstholm 2024.04.21
Hej Christian Tak for dit besøg og for din anmeldelse. Det sætter vi stor pris på. Vi er glade for at opholdet levede op til forventninger. Rigtig god dag. Med venlig hilsen Montra Hotel Hanstholm
Gerhard Wirenfeldt
Gerhard Wirenfeldt
2024.04.07
Trip type
Business
Location
Rooms
Service
Reply from Montra Hotel Hanstholm 2024.04.12
Hej Gerhard Tusind tak for din fine bedømmelse og for dit besøg hos os! Det sætter vi stor pris på. Vi håber på at se dig igen. Rigtig god weekend. Med venlig hilsen Montra Hotel Hanstholm
palle clausen
palle clausen
2024.04.02
Super dejligt hotel Fantastisk personale Super mad
Trip type
Vacation
Solo
Location
Rooms
Service
Reply from Montra Hotel Hanstholm 2024.04.06
Kære Palle. Sikke en fantastisk anmeldelse - tusinde tak! Vi sætter stor pris på de rosende ord og dit besøg hos os. Du ønskes en fantastisk weekend! :-) Receptionen, Montra Hotel Hanstholm
Brian kisum
Brian kisum
2024.03.25
Location
Rooms
Service
Reply from Montra Hotel Hanstholm 2024.03.27
Hej Brian, Tak for den fine bedømmelse af vores hotel- det sætter vi stor pris på. Tak for dit besøg og vi håber, at se dig igen. Rigtig god dag. Receptionen, Montra Hotel Hanstholm
hanne villesen
hanne villesen
2024.03.19
Vi har bestilt ophold 5 gange . Og er meget glad for at komme der .alt er godt. Fin betjening og god service og god mad.en dejlig oplevelse.hver gang.vi har haft flere venner med.de er også godt tilfreds.venlig hilsen hanne villesen
Trip type
Vacation
Location
Rooms
Service
Reply from Montra Hotel Hanstholm 2024.03.22
Hej Hanne. Tak for den finde bedømmelse og de pæne ord, det sætter vi stor pris på. Vi håber på at kunne byde jer og jeres venner velkommen endnu en gang. De bedste hilsner, Receptionen Montra Hotel Hanstholm.
Palle Segato
Palle Segato
2024.02.26
Reply from Montra Hotel Hanstholm 2024.02.26
Tak for dit besøg og for din anmeldelse. Det sætter vi stor pris på. Vi håber på at kunne byde Jer velkommen igen en anden gang. De bedste hilsener fra personalet på Montra Hotel Hanstholm
Anikka Pedersen
Anikka Pedersen
2024.02.07
Et super godt sted, alt var i top, personale, maden, værelset
Trip type
Vacation
Family
Location
Rooms
Service
Reply from Montra Hotel Hanstholm 2024.02.09
Kære Anikka, Tak for den fine bedømmelse af vores hotel, det sætter vi stor pris på. Tak for dit besøg og vi håber, at se dig igen. Rigtig god dag. Receptionen, Montra Hotel Hanstholm
Michael Vejrup
Michael Vejrup
2024.02.06
Very special place. 5 min from the port. Clean, but a bit old fashioned. Service at the reception was top, in the restaurant not so good. Overall a good stay and ok hotel
Location
Rooms
Service
Reply from Montra Hotel Hanstholm 2024.02.09
Dear Micheal Thank you very much for your review and your visit. We are sorry to hear about your experience in the restaurant as it is not usually our standard. We hope to be able to welcome you to an improved experience with varied menus. Receptionen, Montra Hotel Hanstholm
Henrik Eriksson
Henrik Eriksson
2024.01.28
Reply from Montra Hotel Hanstholm 2024.02.07
Kære Henrik. Mange tak for din fantastisk bedømmelse af vores hotel. Det sætter vi stor pris på! :-) Receptionen, Montra Hotel Hanstholm
Michael Nielsen
Michael Nielsen
2024.01.21
Trip type
Vacation
Family
Location
Rooms
Service
Reply from Montra Hotel Hanstholm 2024.02.07
Kære Michael. Tak for dit besøg og for din anmeldelse. Det sætter vi stor pris på. Vi håber på at kunne byde dig velkommen igen en anden gang. De bedste hilser fra personalet på Montra Hotel Hanstholm
Lea Houmøller
Lea Houmøller
2024.01.13
Vi deltog i et stort lokalt arrangement på hotellet. Flere hundrede gæster havde tilmeldt sig. Logistikken fungerede desværre rigtig dårligt omkring alt ligefra: salg af drikkevarer i lounge området, betaling for mad og drikke og til afvikling af hele bespisningen, som foregik via buffet. Maden var heldigvis helt upåklagelig i kvalitet, og personalet var rigtig flinke. Det var bare selve logistikken, der ødelagde oplevelsen helt. Der er plads til kæmpe forbedringer, og man forventer meget mere fra et så stort og pænt sted.
Trip type
Vacation
Family
Location
Service
Reply from Montra Hotel Hanstholm 2024.02.07
Kære Lea. Mange tak for din feedback af arrangementet - vi værdsætter både ris og ros, så vi hele tiden har mulighed for at forbedre os. Samtidig vil vi gerne sige tak, for de rosende ord omkring maden og personalet. :-) De bedste hilsner - Receptionen, Montra Hotel Hanstholm
Mercury Revenant
Mercury Revenant
2024.01.03
❌DO NOT VISIT THIS HOTEL❌ THIS IS A SCAM. THIS HOTEL DESERVES TWO STARS, NOT FOUR. Please read this!! Be warned, in this review, I will be very bitter, for me and my mother have spent 4 days in this hotel and I have more than enough things to share. For your information, the hotel was barely filled halfway, so these mistakes weren't due to being busy but rather due to trying to save up money on us. Here's the details... After arriving, we had to wait for about fifteen minutes before someone finally came. No greeting, only a cold dismissal with the breakfast times, after which we've been abandoned right away. After coming to our room... Heating did not work. We've been to the reception TWICE and the heaters still weren't working, even after leaving them for hours with differently turned knobs. When we wanted to warm ourselves up, we had to go down to the sauna and wrap ourselves up in the covers. The smell of the hotel and the room was horrendous. That terrible smell of dirty, unwashed carpets was present everywhere, a thorough clean would be very nice. Now, you'd expect glass, or ceramic cups, right? Wrong. Two paper cups. In a 4* hotel, we've been given two paper cups... One thing that's also questionable is the lack of option to choose separated beds. I suppose bringing in variety is way too much work. So here I was, forced to share beds with my mother, in a 4* hotel. The "terrace" wasn't a terrace, but a balcony that didn't even have a table. There's NO mini-fridge, and we even paid for the better room. We were keeping the food and drinks cold by putting them on the terrace. 😂 The toilet paper was put in some plastic box equivalent to a hostel's. We've been to a hostel in Nykøbing Mors that had 1-2* and it had the same toilet paper holder. Even though room cleaning was daily, they barely touched the room, simply making our beds and throwing the trash out. What about a quick sweep, or a bit of vacuum action? When we came back, there were still a few stands of hair, and when we took a closer look, there was a slight mold in between the bathroom tiles. When we asked about the massage service, the man at the reception wrote down a number and gave it to us to call instead of taking care of the reservation themselves. Um, what? The obvious course of action would be to take care of that yourselves, considering that you advertise the massage option as your own... The pool and sauna were the only salvation, though very, very small. The pool was cold, despite being advertised as heated. I came into the water trembling and out of the water, also. What a great wellness service! Trying to save up on us, aren't you? There was no option to rent a bathing gown and other bathing necessities. You're a WELLNESS HOTEL... Though not my own concern, I've been told from my mom to write this down in here - the coffee was offered in thermal flasks. That's something we'd expect in a 1-2 star motel, not a 4* hotel. When we were leaving the hotel, yet again, nobody was there, so because of being sick of the overall service, we just left the keys there and went on our way. Overall, disappointing. For a 4-star wellness hotel, this is very, VERY, disappointing. There's a huge way to go to even deserve even three stars. I recommend for the hotel staff to get out and see hotels that actually deserve their four stars.
Trip type
Vacation
Family
Location
Rooms
Service
Reply from Montra Hotel Hanstholm 2024.02.07
Kære Gæst. Mange tak for din feedback - vi er kede af at vores hotel ikke levede op til dine forventninger. Din anmeldelse drøftes med ledelsen. Venlig hilsen Hotelchef Tino, Montra Hotel Hanstholm.
Poul Kortegaard
Poul Kortegaard
2023.12.20
Location
Service
Reply from Montra Hotel Hanstholm 2024.02.07
Kære Poul. Tak for dit besøg og for din anmeldelse. Det sætter vi stor pris på. Vi håber på at kunne byde dig velkommen igen en anden gang. :-) De bedste hilser fra personalet på Montra Hotel Hanstholm
Lone Johannesen
Lone Johannesen
2023.12.20
Reply from Montra Hotel Hanstholm 2024.02.07
Kære Lone. Mange tak for din fine feedback - det er værdsat :-) Receptionen, Montra Hotel Hanstholm
Bjarne Hudecek
Bjarne Hudecek
2023.12.05
Afslappende atmosfære, dejligt nyrenoveret værelse, perfekt seng, meget venligt og imødekommende personale, lækker mad, og et rigtigt smukt og levende landskab ♥️ Her er det hele, til en pris der er absolut overkommelig. Vi ses igen til sommer ☃️
Trip type
Vacation
Solo
Location
Rooms
Service
Reply from Montra Hotel Hanstholm 2024.02.07
Kære Bjarne. Tusinde tak for dit besøg og din positive feedback. Vi er glade for at opholdet levede op til dine forventninger og vigtigst af alt - at vi får fornøjelsen af at byde dig velkommen igen til sommer :-) Vi glæder os! De bedste hilsner fra personalet på Montra Hotel Hanstholm