Modern Living Group

Modern Living Group Reviews

Excellent rating
     
4.9 | 256 reviews
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Modern Living Group
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4.9

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Benji Rountree
Benji Rountree 2025.02.28
     
Excellent I want to leave a review for Paula McCormack (with Modern Living Group) as a real estate agent in Palm Beach County, FL. Saying she went above and beyond is a huge understatement. She is absolutely amazing at what she does and not only is she an expert in her field but also the nicest and most friendliest persons I know. I first met Paula 7-8 years ago when I was trying to rent an apartment on Singer Island because it was close to work and she was involved with the apartment leasing for the one I had found. My credit was not the greatest at the time however I had the income to pay for the apartment and she made a huge recommendation on my behalf to the owner that basically offset the not so great credit and was really the main reason I was able to get into that apartment. Without her recommendation and finalizing my application and working with the owner, there is no way I dont think I would have been approved. I remember when she called to tell me I was approved, she told me to save my money and when I was ready to buy a house, call her. She stayed in touch with me for the next 5 years sending Christmas cards and brief check in messages. I did what she said and saved up money and worked hard - and when it was time to buy my first home, I called Paula. She welcomed my call and started to go to work right away sending me options etc. and educating me on the home buying process. I was a first time home buyer so I had no idea what I was doing - she was key not only with her knowledge of how to find available homes that match the style of what I was looking for, but also how the entire mortgage lending process, inspection process, home buying and closing process worked, set up everything and proactively communicated to me what I needed to do every step of the way. We looked at everything in the beginning...town homes, condos, and houses as I wasnt sure exactly what I wanted. During this process Paula was awesome. She was at the highest stage of professionalism, and always communicated honestly and promptly and answered any questions I had. After looking for a few months and finally finding what I wanted, she made key suggestions to ensure the house I wanted was indeed what I wanted. She strongly recommended to perform due diligence once I found the house I really felt like I wanted, to go and look at as many other houses in the area on the market to compare and to be sure. So the very next day she had already found 5 + houses that were similar in the same area on the market, and we went and looked at all of them every day after my work, she would meet me at one of the houses for a viewing. She did all of the coordination with the home owners and sitting agents to arrange the viewings for after 5pm to accommodate for my work schedule. She was always available and proactively communicated with me the important things I needed to be aware of all the way through closing. She even called on my behalf to the seller's agent and made a huge recommendation since there were multiple offers on the house - and came up with a super clutch idea that actually awarded me the house in the bidding/offering process. It was her idea and technique (I wont reveal her strategy which does set her apart) that had my offer accepted against a highly competitive cash offer, Then after the closing she gave me the coolest gift to match the house perfectly, and bottle of champagne, and then continued to follow up each month afterwards to make sure I filed for the Homestead exemption. Without reservation I recommend Paula at the highest level possible. It really was a super smooth process. She listened to all my concerns, anxieties of a first time home buyer, and always had great viewpoints and insight. You can talk to her like you talk with your best friend. If you are looking for a real estate agent, you can rest assured when working with Paula, you will be dealing with one of the absolute best real estate professionals you can possibly work with!
Date of experience: 13 October, 2023
Erika Hall
Erika Hall 2024.09.09
     
Mariah was such a joy to work with! She will help you will all your needs and answers quickly to any questions you might have. Next time I am looking for a place in west palm area I am going to her!! She was the best!
DENISE GORDON-BROWN
DENISE GORDON-BROWN 2024.09.06
     
I WILL HEARTEDLY RECOMMEND THE MODERN LIVING GROUP TO FRIENDS,FAMILY OR ANYONE THAT ASK ME IF I KNOW OF ANY REALTOR AGENT, BECAUSE MY EXPERIENCE WITH THEM WAS VERY SEAMLESS AND WENT THRU WITH NO HICCUPS, THE TEAM WAS VERY PROFESSIONAL AND TRULY AMAZING,THEY WORK WITH ME EVEN THOUGH I WAS OUT OF THE COUNTRY BUT EVERYTHING WAS STILL ON SCHEDULE AND WENT SMOOTHLY, SO YES I CAN GO ON AND ON ABOUT THIS TEAM BUT I WILL LEAVE SOME FOR NEXT TIME BECAUSE I WILL DEFINATELY WORK WITH WOLF VELASCRO AND HIS PHENOMENAL TEAM ANYDAY.
Michael Cooper Barefoot
Michael Cooper Barefoot 2024.09.05
     
Wolf was such a pleasure to work with, professional but so personal, always right on time, but most importantly, so knowledgeable and trustworthy that I honestly could just leave decisions in his capable hands. If I had any Florida real estate transaction in the future, I would absolutely turn to Wolf. And I know that he would answer my email in a nanosecond.
Greg King
Greg King 2024.08.28
     
Edited for the owners response to my review*** PATRICK- PLEASE ENJOY THE ETHICS COMPLAINT THAT WAS SUBMITTED TO THE NATIONAL ASSOCIATION OF REALTORS. ___________________________ This office of realtors exemplifies unethical and unprofessional behavior, reflecting poorly on the real estate industry. The sellers' agent, Mariah, and our assigned realtor, Jonathan, both from Modern Living, inappropriately bypassed our attorney and the seller’s agent contacted us directly, despite our repeated requests for communication to go through our legal representative. This approach was apparently sanctioned by their Team Lead, Patrick, which raises serious concerns about their business practices. Additionally, they downplayed significant structural issues with the property, which resulted in loan denials from lenders. If you wish to avoid unethical practices and poor business conduct, it is advisable to steer clear of this office.
Reply from Modern Living Group 2024.08.28
Greg, sorry you feel that way. We strive to create a great experience for our clients, and we have done so for the past 16 years. We have always operated ethically and will continue to do so. The many positive reviews we have received are a testament to our commitment to our clients.

Regarding disclosure, neither the buyer's agent nor the listing agent knew about the issue that came up on the condo questionnaire (a standard procedure where a lender asks a building a series of questions). All known issues that could affect the sale were fully disclosed. The building’s post-tension cable maintenance (the structural issue) was not publicly known -only to the board, which was revealed only after the condo questionnaire was sent by your lender. That’s when we all discovered the issue in real time. None of us would want to waste our time, your time, or the seller’s time if we had known about an issue that would lead to a loan denial.

Communication is key to a smooth transaction. I got involved and directed the listing agent to do the same because there was a breakdown in communication between you and our agent Jonathan. After discovering that an attorney had been placed between you and Jonathan, all our direct communication efforts (both mine and Mariah’s) aimed to resolve issues and negotiate the extension you requested, even after discovering the post-tension cable issue and loan denial. We successfully obtained an extension for you, as you indicated you wanted to seek another loan. Then, three days later, you canceled to pursue another property. I wish it could have ended differently. I wish you the best in purchasing your next home.
Diana Zeidel
Diana Zeidel 2024.05.28
     
Patrick and Emily were great to work with...efficient and effective with great advice and communication skills. Patrick's negotiating skills are impressive and resulted in a wonderful sale and experience!
Reply from Modern Living Group 2024.06.03
Thank you, Diana! We're thrilled to hear you had such a positive experience with Patrick and Emily. Your feedback means a lot!
Rob Derstadt
Rob Derstadt 2024.05.22
     
We really enjoyed working with Jonathan to purchase an investment property in West Palm Beach. He is knowledgable, friendly and professional. We definitely plan to work with him again in the future.
Reply from Modern Living Group 2024.05.24
Thank you, Rob! We're thrilled to hear about your positive experience with Jonathan. He truly is an asset to our team. Looking forward to assisting you with your future investments!
Peter Leinroth
Peter Leinroth 2024.05.22
     
We don't know West Palm Beach, so were totally reliant on Jonathan Santiago's expertise when we went house hunting. Not only did he help us find a great home, but he helped us get it at a great price. Where most realtors would encourage you to bid high, Jonathan encouraged us to bid low, based on his knowledge of the market and the local comps. He was absolutely right and saved us a LOT of money. He was always available for calls and texts, and kept us informed at every stage. We are delighted that we worked with Jonathan Santiago!
Reply from Modern Living Group 2024.05.22
Thank you, Peter! We're thrilled to hear you had such a positive experience with Jonathan. Congratulations on your new home!
Beth Burkhardt
Beth Burkhardt 2024.05.10
     
Reply from Modern Living Group 2024.08.27
Hi Beth, we don't find your information anywhere in our records that you worked with us or even spoke to us. Please reach out if there is something we did wrong. - Patrick Lafferty, Owner.
Kat Mahoney
Kat Mahoney 2024.04.23
     
My experience with Modern Living was terrific. They were always courteous and helpful. Outstanding experience with my agent Paula McCormack with her terrific follow up and determination to help me sell my home. Overall a MORE than 5 star experience.
Andrea Herman
Andrea Herman 2024.03.22
     
Mariah was amazing. We were blessed to have her working with us. She was patient. She was kind. She was reliable. And she was committed. Our disappointments were hers as well. She went above and beyond. Mariah made herself available and was always willing to explain things to us considering this was a new experience for us. We would definitely work with Mariah again and again and also refer her to others.
Reply from Modern Living Group 2024.03.25
Andrea, thank you for your kind words. We're thrilled to hear about your positive experience with Mariah. Her commitment to customer service is indeed admirable. We look forward to serving you again!
Brooke Gunsby
Brooke Gunsby 2024.03.12
     
Reply from Modern Living Group 2024.03.13
Hi Brooke, I am sorry you had a bad experience somewhere but I don't think you have the right company. I have checked all our systems and cant find your information. Please reach out to me to discuss if you did have a bad experience as I would love to try and make it right or help you find the right company. Emily Sullivan, Operations Manager - emily@modernlivingre.com
Michael Krychowecky
Michael Krychowecky 2024.02.24
     
Jake was amazing, very responsive and works fast to get the job done! Highly recommend!!
Reply from Modern Living Group 2024.02.26
Michael, thank you for your wonderful feedback! We're thrilled you had a positive experience with Jake. Your recommendation means a lot to us.
Melissa Foreman
Melissa Foreman 2024.02.22
     
Patrick Lafferty represented me alongside Seth Koretzky for a transaction that required a lot of moving parts. Patrick handled the logistics for me with grace and was transparent with me throughout the whole process. I felt that he understood my needs especially going through a divorce. I wholeheartedly recommend Patrick as a real estate agent. I would hire him again. He was extremely professional, upbeat and knowledgeable. Thank you Patrick and Seth.
Reply from Modern Living Group 2024.02.26
Melissa, we're thrilled to hear about your positive experience with Patrick and Seth. Their professionalism truly shows through their work. Thank you for your recommendation, it means a lot to us!
Garry Klein
Garry Klein 2024.02.13
     
Jake is Johnny on Spot. He was totally on top of all details making it a very smooth real estate transaction.
James Sanchez
James Sanchez 2024.01.25
     
My wife and I are so grateful we found Wolf Velasco to be our real estate agent in West Palm Beach. He professionally guided the purchase of our condominium with expertise, efficiency and warmth. He shared his extensive experience with the seller’s agent to ensure everyone was content in closing the transaction. Mr. Velasco was also instrumental in getting us in contact with excellent contractors. We appreciate his positive attitude and that he was always available to answer any questions we had.
Reply from Modern Living Group 2024.02.02
James, we're thrilled to hear about your positive experience with Wolf. His dedication to guiding clients effectively is what we strive for. We appreciate your compliments and your business with us.
LoriAnn Garone
LoriAnn Garone 2024.01.13
     
Seth Koretzky is very professional and has been a pleasure to work with. We would highly recommend him for all your real estate inquires. He has helped us in every aspect of our purchases and sales and has always been available when we needed him. Bobby & Lori Garone
Reply from Modern Living Group 2024.01.15
Thank you for your kind words! We're thrilled to hear that Seth's professionalism and assistance were valuable for you. We thankful for your continued trust over the years and look forward to serving your future real estate needs.
N G
N G 2023.12.12
     
Great team of professionals! Very knowledgeable in every aspect of the business and help is always available if needed clarification or assistance! Wolf and Mariah did a fantastic job on helping selling our house! They are above and beyond on their skills level as real estate agents - Responsibility, commitment, detail oriented, fast problem solving skills, active ongoing communication and mainly focused on the goal of the client! Thank you the Dream team!
Reply from Modern Living Group 2023.12.12
Thanks for your kind words! We're thrilled to hear that Wolf, Mariah, and our team exceeded your expectations. Your feedback means a lot! We appreciate your trust in us.
Karen Smiley
Karen Smiley 2023.11.25
     
We had the pleasure of working with Mariah…what a find! She was conscientious, always available, and very knowledgeable about the market. Highly recommend!
Reply from Modern Living Group 2023.11.27
Karen, thank you for your kind words! We're thrilled Mariah could assist you so effectively. Your recommendation means a lot to us.

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