Verified Company
Do not recommend. The individual sent it to assess my roof issues seemed knowledgeable and decisive, and provided what seemed like a reasonable estimate. This included leveling a balcony that had water puddling in it and seeping through to the hallway and bathroom below in big rain events. Seeping seems to have been corrected, but it was not leveled, so water is still puddling. When I brought this to their attention, the same individual said there was nothing they could do about. Pressed further about this being unacceptable, given the original work bud, they said “sorry.” A separate project including fascia repair was also unsatisfactory, with the fascia boards not aligned. Again I was told nothing could be done about it. Furthermore, they left a large number of screws and nails strewn about the work area. See pictures. Definitely will not use again.
Trey was an excellent guy to work with at Modern Exteriors. I am very happy and satisfied with my New Roof, siding, & gutter installation! 5 star company for sure!
Reply from Modern Exterior Roofing
2025.05.01
Thank you so much for the awesome feedback, Glenn! We're thrilled to hear you're happy with your new roof, siding, and gutters. Trey will be glad to know he made a great impression. Thanks again for the 5 stars and your trust in our team.
Best,
Modern Exterior Team
Best,
Modern Exterior Team
Aaron did a phenomenal job handling my insurance claim and build out. Truly made the process nice and easy for my family and I. Highly recommend.
Reply from Modern Exterior Roofing
2025.05.01
A big thank-you for the review and the recommendation, Jesse! We’re so glad to hear Aaron made the process smooth and stress-free for you and your family. Handling insurance claims can be tricky, so it’s great to know you felt supported every step of the way.
Best,
Modern Exterior Team
Best,
Modern Exterior Team
Top Notch excellent service! They did the job in one day. Fantastic, Amazing and Astraordinary!
Reply from Modern Exterior Roofing
2025.05.01
Big thanks for the 5 stars! We’re happy you had a good experience. Thanks for choosing us and trusting our team with your home.
Best,
Modern Exterior Team
Best,
Modern Exterior Team
We had an incredible experience with Modern Exterior Roofing! From the first consultation to the final cleanup, their team showed outstanding attention to detail, a strong work ethic, and excellent communication. They kept us informed every step of the way and were always quick to respond to our questions. The quality of their work truly speaks for itself—our roof looks amazing! It’s clear they take pride in what they do. Highly recommend to anyone looking for reliable, professional roofing services!
Reply from Modern Exterior Roofing
2025.05.01
Thank you so much for the fantastic review, Tara! We're thrilled to hear you had such a smooth experience from start to finish. Our team takes great pride in clear communication, quality workmanship, and leaving every site spotless, so it’s incredibly rewarding to hear that stood out to you. We truly appreciate your recommendation!
Best,
Modern Exterior Team
Best,
Modern Exterior Team
Chase was very good with working with time line. Fred, Miguel and the crews that where on-site did an awsome job. We found a couple issue and they came back a couple times until i was happy. We did have an issue with how our AC unit box was reattached. Called Chase and we had a solution and fix within a couple of days.
Reply from Modern Exterior Roofing
2025.04.29
Thanks so much for your feedback, Jenny! We’re glad to hear Chase, Fred, Miguel, and the crew took great care of you throughout the project. It’s important to us that everything is done right, and we appreciate your patience while we made sure all the final details met your expectations. We’re always here to stand behind our work, and we’re happy we could get everything resolved quickly!
Best,
Modern Exterior Team
Best,
Modern Exterior Team
Modern Exterior was wonderful to have for a siding repair. Fred and Miguel were great. Job is perfect! Highly recommend! Thanks.
Reply from Modern Exterior Roofing
2025.04.29
A big thank-you for the review and the recommendation, Lisa! It’s the best compliment we can receive. Glad we could get the job done right. Don’t hesitate to reach out down the road if anything comes up.
Best,
Modern Exterior Team
Best,
Modern Exterior Team
**3/31/25 update. They came back and fixed the remaining gaps. No more leaks. I'm satisfied with the results. Thank you 👍
**Update my gutter is leaking. Everything was fine until it rained. I've reached out to the company and am hoping they will make it right. 3/5/24 updated review
2/27/25 original review
Good customer service, fast and fair price. 5/5, will use them again for future projects
Reply from Modern Exterior Roofing
2025.02.28
Hey Thomas!
Thank you for the 5-star review. It’s awesome to hear you’ll be back. We love repeat customers and look forward to helping you again!
Best,
Modern Exterior Team
Thank you for the 5-star review. It’s awesome to hear you’ll be back. We love repeat customers and look forward to helping you again!
Best,
Modern Exterior Team
Excellent company! If you want the job done correctly and quickly, you cannot go wrong with Modern Exterior! They have the best customer service and are always very polite. Charlie Rono will break down all of your services and explain to you exactly what needs to be done and why. I'll never use anyone else!
Reply from Modern Exterior Roofing
2025.04.24
Thank you so much for the amazing review, Hampton! We're thrilled to hear you had such a positive experience with our team. Charlie takes great pride in making sure our customers feel informed and taken care of every step of the way, and it's great to know that came through. We truly appreciate your trust in us.
Best,
Modern Exterior Team
Best,
Modern Exterior Team
Excellent customer service, friendly and knowledgeable staff, truly a professional business.
Reply from Modern Exterior Roofing
2025.04.24
Big thanks for the 5 stars, Nathan! Glad we could get the job done right. Don’t hesitate to reach out down the road if anything comes up.
Best,
Modern Exterior Team
Best,
Modern Exterior Team
