Verified Company
Update from my last experience:
Horrible. I would say that I am shocked that they have a solid 5 stars but please understand they are BRIBING their customers for good Google reviews despite their poor service. I was offered a free screen protector in order to get me to post a good review, which tricked me initially as you'll see in my original review below. The part I went in to get fixed, my phone camera, is still broken as I write this. Terrible, mostly due to lack of communication with the customer. I had to call three times over the course of a month to ask again and again whether the part I needed had arrived and all three times I got a no from them. KEEP YOUR CUSTOMERS INFORMED!! Incredibly unprofessional. I won't be returning ever again.
Original post:
Was a bit worried at first, I came in on the day my repair part was of scheduled to arrive, and it was delayed slightly. The staff more than made up for it with a discount and a free screen protector. Thanks a bunch Mobile Junction
Edit: Got home and checked my camera, the part I went in to get repaired, and realized that it would not focus at all. Called back the next day and relayed that info. I was told the camera was likely scratched. I asked that "if they had known that, why I had they not told me before replacing the lens?" I was then told if I wanted it fixed that I should have asked THEM that. Honestly shocked that a phone repair store does not realize that when I go in and request my camera to be fixed, I WANT THE CAMERA TO WORK AFTERWARD. Very unprofessional. Now waiting on a 60$ part to arrive so that the repair can be finished. I will update this review once the repair is actually done.
I needed a Samsung screen replaced and requested the aftermarket screen because it's cheaper but when they installed it the screen was faulty so they put a brand new screen in and only charged me the aftermarket price. Great service would recommend?
Reply from Mobile Junction- Cell Phone Repair & Tablet and iPad Repair
2021.11.18
Thank you very much Trevor Smith for your valuable feedback. We really appreciate your time.
We also offer Brand new and used phones, Laptops, Desktops, Tabs, iPad.
We carry a lot of accessories (Covers and screen protectors, Headphones, Universal chargers, Keyboards, Car chargers, and many others).
We also provide prepaid plans for Freedom Mobile, Chatr, Lucky Mobile, and Public Mobile.
We also do programming for Android boxes.
Please give us an opportunity to serve you if you need anything above mentioned.
Mobile Junction Team
226-582-5333
We also offer Brand new and used phones, Laptops, Desktops, Tabs, iPad.
We carry a lot of accessories (Covers and screen protectors, Headphones, Universal chargers, Keyboards, Car chargers, and many others).
We also provide prepaid plans for Freedom Mobile, Chatr, Lucky Mobile, and Public Mobile.
We also do programming for Android boxes.
Please give us an opportunity to serve you if you need anything above mentioned.
Mobile Junction Team
226-582-5333
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Excellent, professional service. Very happy with my screen replacement. Highly recommend!
Reply from Mobile Junction- Cell Phone Repair & Tablet and iPad Repair
2021.11.16
Thank you very much Mahreah C for your valuable feedback. We really appreciate your time.
We also offer Brand new and used phones, Laptops, Desktops, Tabs, iPad.
We carry a lot of accessories (Covers and screen protectors, Headphones, Universal chargers, Keyboards, Car chargers, and many others).
We also provide prepaid plans for Freedom Mobile, Chatr, Lucky Mobile, and Public Mobile.
We also do programming for Android boxes.
Please give us an opportunity to serve you if you need anything above mentioned.
Mobile Junction Team
226-582-5333
We also offer Brand new and used phones, Laptops, Desktops, Tabs, iPad.
We carry a lot of accessories (Covers and screen protectors, Headphones, Universal chargers, Keyboards, Car chargers, and many others).
We also provide prepaid plans for Freedom Mobile, Chatr, Lucky Mobile, and Public Mobile.
We also do programming for Android boxes.
Please give us an opportunity to serve you if you need anything above mentioned.
Mobile Junction Team
226-582-5333
Had an issue with one of my my laptops, needed fixed asap - they repaired it same day at an extremely reasonable cost. I would strongly reccomend this place to my family and friends, for phone repairs, phone accesories and small computer issues, this guys are extremely friendly, professional and helpful.
Thank you, guys!
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