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Reviews ( 127 )
Susan Reilly
2024.07.21
I asked for someone to come out to look at problems with my new roof that were pointed out to me by another roofer who was not doing that work anymore. I gave pictures and they came out. Their response: “go with the other guy”. I told them that wasn’t possible and I wanted them to help me get the roof fixed. No response. I dont understand why they are so highly rated when they won’t help someone asking for their help.
They are not truthful that they told me they didn’t want to get involved. No one from their company told me this. They took all my information including pictures I had about the roof job… Even came out and looked for themselves. The Young man said he would talk it over to someone else at the company. I followed up later and all they said was go with the guy who identified the problem. I told them the situation up front before they came to inspect the roof. If they weren’t going to get involved then they should’ve told me over the phone when I first called
Reply from M&M Roofing, Siding & Windows - Beaumont
2024.07.21
This reviewer reached out to our company to have her roof inspected. Our representative arrived for the appointment and learned that she wanted to use our company to help resolve a conflict with another roofer. She was informed by our representative that our company has a policy about not getting involved with conflicts between homeowners and other roofers. The reviewer states that she had "no response" from our company which is false, we did respond and clearly explained to her that we were not interested in any way getting involved in this situation. Our company has been in business for over forty years and as this reviewer points out we have a great reputation and an awesome reviews from our customers It is unfortunate that this reviewer got as she claims, a bad job! We see it every day. If anyone should get a bad review it should be the contractor that did the bad job, not us. We never even did work for this client. If you are interested in a company that gets it right and doesn't leave you stranded when there is an issue, give us a call! Doug Moncure - owner - M & M Roofing, Siding, and Windows
Steve Pike
2024.07.21
I have worked for M&M Roofing Siding &Windows for more than 8 years. As a company there is none better, not even one. M&M is always looking for ways to improve service to customers.
Mo Way
2024.07.18
We are very pleased with M&M Roofing. Matt Hussey was friendly, helpful, knowledgeable and professional. Mike who installed the trim was meticulous and thorough in spite of intense heat. The roofing crew was excellent; they worked hard on our steep roof in high heat and humidity. And they did a great job cleaning up afterwards!
Diana Hamilton
2024.07.13
Best Experience love our new windows! I would recommend them to anyone!
Will Callegari
2024.07.11
The guys from M&M were awesome! We had a leak in our kitchen and another on our patio roof, so we called a number of places here in Lake Charles. Corey and his crew came out almost right away, and were extremely knowledgeable and well priced. We ultimately decided to hire them to do our repairs.
The crew that came out was excellent. Extremely professional and efficient. Fixed all of our roof issues in a few hours.
However, what was most impressive was their care after their work was done. Over a week after the work was completed, we received a call from the owner of the company. Not just a regional representative, but the actual owner of the company. He wanted to make sure all of the work was up to their standard (which of course it was). The fact that the owner cared so much about the quality to check on the work really stood out to us.
Since the job at my house in Lake Charles, M&M has done work on my grandparents house in Austin and my brother’s house in Houston. I would absolutely encourage you to hire them! Outstanding company!
Betty Miller
2024.07.02
I was very pleased with the finished job. I was impressed with the roofers and how diligently they worked until the roof was finished. I was also pleased at how well they cleaned up after it was done.
S A
2024.07.01
Ricky was so prompt about letting us know when things were going to be done and finished. We love our house so much now. They did a super. He informed us of everything.
Sheababy J
2024.06.18
The hail storm damaged my roof severely, my inspector from the insurance didn’t want to accept the damages and Joe with M&M was persistent and communicated with insurance directly until they determined that it was damaged from the storm and bought the roof. Then after getting scheduled he came by to let me know they would be coming the next morning to start and I had a migraine headache, the next morning he called just to see how I was doing. That meant a lot! I would use them again and again .
Reply from M&M Roofing, Siding & Windows - Beaumont
2023.08.04
Thank you for the awesome review. I will pass along the kind words for Joe! Doug Moncure - Owner - M&M Roofing, Siding & Windows
Bernadine Thomas
2024.06.14
M and M roofing completed my roofing job and did a spectacular job, I am very pleased with their kindness and knowledge of their work !! Peyton is definitely a great access to this company, will be referring them to others
Reply from M&M Roofing, Siding & Windows - Beaumont
2024.06.28
Thanks for the great review! We are happy to add you to our long list of happy, satisfied customers! Doug Moncure - Owner - M & M Roofing, Siding, & Windows
Michael Portillo
2024.06.14
Ricky and his crew did a great job! He was quick to respond to my need when I had a leak. Called him and he came out within 24 hrs to put a patch in to stop the leak from damaging the house. He had reasonable prices and got the job done quickly. The crew was quick professional and clean. They will be doing my roof when it comes time to change it.
Reply from M&M Roofing, Siding & Windows - Beaumont
2024.06.28
Thanks for the great review of Ricky and our company! Doug Moncure - Owner - M&M Roofing, Siding & Windows
Ralph A.
2024.05.31
We are quite pleased with the work done by M & M. Garrett worked hard with our insurance and along with Ely throughout the replacement to make sure it was right. Even down to the cleanup.
Reply from M&M Roofing, Siding & Windows - Beaumont
2024.06.28
Thank you for taking the time to share your great feedback. Doug Moncure - Owner - M&M Roofing, Siding & Windows
Michael Winters Jr.
2024.05.25
Garrett was superb throughout the entire replacement of our roof. He patiently walked us through insurance protocols, shingle selection, and the demo / install process. Highly recommend utilizing M&M whenever you need a hand with roofing!
Reply from M&M Roofing, Siding & Windows - Beaumont
2024.06.28
Thank you for your fantastic review! Doug Moncure - Owner - M & M Roofing, Siding & Windows
Michael Garner
2024.05.23
It was a pleasure working with M&M Roofing! Garrett seamlessly walked me through the insurance process and installing a new roof on our home!
Reply from M&M Roofing, Siding & Windows - Beaumont
2024.06.28
Thank you for an excellent review! We are lucky to have Garrett on our team and we truly appreciate your business! Doug Moncure - Owner - M&M Roofing, Siding & Windows
Cathy Favre
2024.05.23
Thank you M & M for an excellent job and exceptional customer service! Garrett is an asset to M & M. Promised and fulfilled the job they quoted. Going to get my windows done in the near future! I would recommend Garrett and M & M to family and friends if they needed work on roof, windows or siding.
Reply from M&M Roofing, Siding & Windows - Beaumont
2024.06.28
Thanks for the great review! We are happy to add you to our long list of happy, satisfied customers! Doug Moncure - Owner - M & M Roofing, Siding, & Windows
SUSAN DALE
2024.05.09
A very professional roofing company!
They did a great job and Steve was very honest and professional to deal with this transaction!
Reply from M&M Roofing, Siding & Windows - Beaumont
2024.06.28
Susan, thank you for the fantastic feedback! Doug Moncure - Owner - M & M Roofing, Siding & Windows
Paula LaRocca
2024.04.18
Satisfied customer! M&M Roofing just completed a big roofing project for me that also included some new gutters!! Very pleased with their overall service and professionalism. Matthew Hussey managed my project from start to finish providing updates on material delivery, work status and follow up on the job site along with the engineer for inspections prior to and after completion. They completed my project, including gutters in 3 days. Work crew did a great job and clean up was implacable!! Would recommend M&M for your roofing needs!!
Reply from M&M Roofing, Siding & Windows - Beaumont
2024.06.28
Wow, thank you for the awesome review! Doug Moncure - Owner - M&M Roofing, Siding & Windows
Gabe 777
2024.04.03
Good quality work!
I had a Frankenstein style roof, rolled roofing and odd peaks all over. They fixed all my rotten issues and some! Cleaned up well after as well!
Highly recommend! Thank you Joe Daughtry!
Reply from M&M Roofing, Siding & Windows - Beaumont
2024.06.28
We appreciate the kind words, thank you! Doug Moncure - Owner - M & M Roofing, Siding & Windows
Margie Colvin
2024.04.02
The employees were very helpful and nice. I would use them again. Thank you Garrett for your patience. Thank you for all you did.
Reply from M&M Roofing, Siding & Windows - Beaumont
2024.06.28
Your review and your business are so greatly appreciated, thank you! Doug Moncure - Owner - M&M Roofing, Siding & Windows
JandR Phelps
2024.04.02
M&M Roofing and Siding just finished a complete , beautiful new roof for our house! They did a great job, worked efficiently and fast. Adam Walker repaired and upgraded the roof support structure so all the roof lines are now straight and true. Payton Walker was very attentive to our questions and allayed our concerns with prompt courtesy. The painter /drywall guy repaired & painted a spot that’s now completely undetectable. We look forward to having them do other jobs on our “to do” list!
Reply from M&M Roofing, Siding & Windows - Beaumont
2024.06.28
Thank you for taking the time to share your great feedback. Doug Moncure - Owner - M&M Roofing, Siding & Windows
Houk Taing
2024.04.02
Had my roof recently replaced and it was quick and painless. Garrett of M & M roofing took care of all the question I had and took his time walking me through the process. He was in talk with my insurance co the whole time and explain what needed to be done. The roof looks amazing and I Highly recommended them for their fast and professional work. Thank you Garrett and your team
Reply from M&M Roofing, Siding & Windows - Beaumont
2024.06.28
Thank you for an excellent review! We are lucky to have Garrett on our team and we truly appreciate your business! Doug Moncure - Owner - M&M Roofing, Siding & Windows