Mitchells moved the contents of our three-bed house from Southeast London to north Hertfordshire, including an upright piano. The removal guys were friendly and hardworking, if not perhaps a bit too gung-ho/keen to get finished as early as possible. We had a few minor breakages, though nothing worth claiming on the insurance, a near miss with a window we had to ‘carefully’ remove to get the sofa out, and plenty of boxes in the wrong places at the other end. They were blisteringly quick, but might’ve done well to slow down a little. However, our main issue related to the quote we received. It was competitive, though not the cheapest, but turned out to be largely inaccurate. The van they arrived with (and had quoted for) proved completely inadequate to fit our contents in and so we were forced into needing a second van at a cost of £500. They were unwilling to negotiate on the cost, given the inaccurate estimation of what van we might need (inaccurate isn’t a strong enough word - they almost filled the second van as well!) and, as they had us bent over a barrel on completion day, we had no choice but to cough up in full (“well you can find another company to move the rest of your things if you like”). Perhaps the other removal companies’ quotes were more accurate and the overall costs would therefore have been a lot lower with another firm, we’ll never know, but the way Mitchell’s dealt with it left a lot to be desired. Also, be aware that they charge for packing materials (boxes, tape, packing paper, bubblewrap, even marker pens!) if they do your packing. That’s not something they hide, but their prices must earn them a nice extra profit because you can buy your own materials for less than half the cost. I’m afraid we can’t recommend Mitchell’s, especially when there’s plenty of choice in SE London.