Miller Auto Care Reviews

Hello Katie & Bennett, I am sorry to hear that you were not happy with the "Post Purchase Inspection" on your 2016 Jeep Wrangler. We had you scheduled for a May 5th drop off appointment. When you arrived, you stated that you had to "wait" for this service, we gladly shifted our schedule and accommodated your request.
I am also sorry to hear that you feel as though there was "Poor communication." I do know that per our records that between May 1st & May 8th 2026 there were 15 phone conversations with you both. There were also 7 email exchanges. Also, per your request we gladly spent a significant amount of time on the phone contacting your warranty company to "start a claim" and check for potential warranty's coverages. Your warranty company denied the maintenance that your Jeep needs. They requested to have pictures of your vehicle and the needed repair areas. When we told you this, you refused to return your Jeep for us to do this. There is nothing more we can do to "open this claim" with your warranty company until you choose to return the vehicle to us.
You also stated "Patronizing owner" you primarily were speaking with one of our service managers. He typically uses "all caps" to text and email as our invoicing system requires "all caps." I know that you asked one of our other service managers if the "all caps" meant that he was mad, he explained that no, he is not mad, but that he most always keeps his keyboard on "all caps" Sorry for the potential confusion there.
In addition to the phone calls mentioned above, I have attempted to contact you both several times. Katie, your voicemail is "full." I did leave a voicemail for Bennett explaining my concern for any potential misunderstandings and asked him to call me to reconcile any problems. I have not received a return call from him.
Please feel free to call me with any questions or concerns
Keith Stockberger
Owner/Operator
Miller Auto Care Inc.
317-844-7566
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Roger, I am sorry that I missed you during the two times that you stopped in to visit/tour our shop. During your first visit to our mechanical shop office, "the girl behind the desk" our office manager politely stated that our policy is "that our restoration shop is not open the public, without a pre-arranged appointment being set." The second time that you stopped in to "tour" our restoration shop, she stated the same thing. She kindly and politely simply stated our policy. I am sorry that you took that as being 'inhospitable"
All of our people who are at the front desk in our repair shop our incredibly kind, caring, patient, and have a joy filled serving attitude. I cannot believe that she was "inhospitably"
Do appreciate your thoughts and opinions and will take them to heart.

Sincerely,
Keith Stockberger
Owner/Operator
Miller Auto Care Inc.
Stock Restorations & Restomods

Thank you for sharing your experience! We’re so glad we could get you back on the road safely and quickly. Safe travels, and we appreciate your kind words!

Hello Casey, sorry to hear that you had trouble restarting your car after you stopping to get gas yesterday. I know that one of our service managers tried to coach you through on how to restart your carburetored car upon a hot restart while you both were on the phone together. I know that he also offered severed times to get your car towed in for us to see what was going on and to recheck all of the work that we had done. As is always the case, he explained that we would pay the towing costs if it is was related to the work that we had performed, but that if the problem was unrelated that the towing cost would be your responsibility. The work that we performed on your car is under warranty. Please call us at your earliest convenience so that we can reconcile this situation.
Update here after we towed the vehicle in at no charge to the customer, real cost to us $168.00. The vehicle did start for the tow truck driver, it started when it arrived here at MAC. At this point, it does seem as though it was a situation of failing to restart a carburetored car properly. We did find that the vehicle was running rougher than the last time that we test drove the car. We found that a camshaft lobe was worn down causing an engine miss-fire and a rough idle. The customer stated that he had the engine overhauled previously elsewhere and had requested a "lopey" camshaft which also causes a rough idle. The customer declined the camshaft replacement and picked up the vehicle. As stated above MAC did pay the tow bill even though the tow that was performed was not due to "faulty work" performed by MAC
In your review you stated that you spent $5300.00. I would like to clarify what that was for.
"Belt squeal" Researching and installing a serpentine belt on an aftermarket belt drive system where there was not a parts application available. $382.00
"No power brake assist" Aftermarket power brake booster electrical pump not working, checking and repairing the 12 volt power source $332.00
"No engine oil dipstick tube" remove a seized bolt from the block where the tube was to be, route a dipstick tube through the aftermarket headers. $384.00
"Battery will not hold a charge" ck out and replace a defective alternator, trace battery drains to the aftermarket sub-woofer, headlight halo system, aftermarket interior lights, replace the vehicle. Jump started the vehicle multiple times over multiple days. $1013.00
"speedometer inoperative" ck out, test the aftermarket speed sensor and attempt to calibrate with aftermarket dash $165.00
"ck power steering leak" clean and test, repair a leak at an aftermarket fitting $90.00
"will not stay running consistently" Ck out and make several adjustments to the aftermarket fuel injection system over several days and start and run cycles. Remove the injection system, install a new carburetor, fuel pressure regulator, return fuel line system, and set up $2035.00
"engine runs hot" ck out the aftermarket electric cooling fan system, replace the fuel controller and set $500.00
Plus fuel and sales tax.

Please feel free to call me or stop in to discuss this further.
Sincerely,
Keith Stockberger
Owner/Operator
Miller Auto Care Inc.
317-844-7566
317-844-7566

Thank you for your thoughtful review! We’re happy we could help with the issue and make your day a little easier. We truly appreciate you choosing Miller Auto Care.

Thank you for your kind review! We are so happy to help you out with all your auto needs!

Thank you! We really appreciate your support and kind words.

Thank you so much for your continued loyalty! We’re glad our location, quality work, and quick service keep you coming back. We appreciate your support!

Robert,
Thank you so much for your glowing review! It is our pleasure to serve all of your auto needs! Blessings!

Thank you so much Felipe! It is always a pleasure to serve - even in the "foolishness" of cars - sometimes its about the fun - and you make everything fun!!:) Blessings!

Hello Craig, I do not see in our records that you have ever had a vehicle in our shop. If you feel this is an error, please reply here or better yet feel free to call me at 317-844-7566
Sincerely,
Keith Stockberger
Owner/Operator
Miller Auto Care Inc
985 N Rangeline Road
Carmel, IN 46032

Hi John,
Thank you so much for your kind words! We’re really glad we could help ease your mind and get everything taken care of before your big trip. It means a lot to us that you took the time to share your experience. We’re grateful to have earned your trust.
We look forward to seeing you next time
Callee Stout (Office Manager)

Thank you for the great rating! We are so thankful to serve your auto needs!

Thank you, Lori, for your kind review! It is always our pleasure to serve all your auto needs! Have a great day!

Mary Kay, thank you so much for your kind review! It is always a pleasure to serve your auto needs! Have a great Day!

Thank you, Craig for your kind review! We are happy to serve your auto needs - so glad you are pleased!

Hello Mike, sorry to hear in this review that you are having problems with your 1972 Chevrolet C10 truck. The work that we performed in February and March of 2024 is still under warranty. Please feel free to call me to discuss the issues and to set up a time to check them out. 317-844-7566. The initial repair order cost was 3930.93 including sales tax. This included the following repairs. Windshield wiper repairs $420.00. Dash light repairs $360.00. 12V/cigarette lighter repairs were $70.00. The rear view mirror was $38.00. The rear brake job, wheel cylinders, brake drums, brake hardware kit, brake shoes and brake lines was $960.00. The hood latch, hood, fender, core supports adjustment, modifying bolt holes, including seized fasteners and welding was $503.00. The front grille installations including modifications was $556.00. The turn signal switch replacement in the tilt steering column was $566.00. The valve cover gaskets replacement was $320.00. The oil change and lube service was $79.00. The original estimate was based on doing these repairs before actually starting the work; however, when the work is "approved" in some cases on 53 year old vehicles, unknowns pop up rust, previous damages, modifications etc. which can often increase the costs. Unfortunately that was the case with your truck. We did discuss these overages when you picked up your truck to which you seemed to understand and agreed to pay the repair invoice. These repairs did test well during multiple test drives. Upon you returning your truck to us, we discovered that your power brake booster in the engine compartment had failed, causing a very hard brake pedal. The cost to replace this brake booster was to be $450, we discounted this cost to you for $300.00 due to your inconvenience for returning your vehicle to us. You approved this work and we did it for you. We also discovered that dirt had gotten into your carburetor and was causing it to "run rough." We removed the carburetor and overhauled it including a carburetor rebuild for "no cost" to you for the inconvenience of returning your truck to us. This repair cost was to be $530.00. We did not do any engine performance during your first visit, nor did we cause dirt to get into your fuel system. We also noted that if the this problem reoccurs, that the carburetor may have to be replaced. Also, when you returned your truck, we discussed our sincere apologies for these additional problems that we had not experienced on our test drives that came up during your drive. I asked if you needed a ride home and you indicated that you had ordered an Uber and that it was not a problem at all. If I misinterpreted this I sincerely apologize. Again, the work that was performed is under warranty here at Miller Auto Care Inc.
Feel free to call me.
Sincerely,
Keith Stockberger Owner/operator
317-844-7566
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Appreciate your kind words.
Blessings to you
Keith Stockberger
Owner/Operator