Millennium Buildings

millenniumbuildings.com

Millennium Buildings Reviews

Excellent rating
4.7
366 reviews Verified
Millennium Buildings
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Reviews ( 366 ) 4.7

Paul Roberts
Paul Roberts
2024.07.23
I had the honor and experience of working with Christie for ordering my product. She took the time and went over everything with me to build up an order. She's a wonderful person to deal with.
Reply from Millennium Buildings 2024.07.24
Thank you so much for your kind words! We're thrilled to hear that Kristy provided you with such attentive and thorough service while helping you with your order. Our team strives to deliver a positive experience for every customer, and it's wonderful to know that Kristy made a lasting impression. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
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Gus Rathgeber
Gus Rathgeber
2024.07.04
Great recovery! After a rough start, the team at Millenium restored my confidence. Communication improved and the on-site crew worked tirelessly to complete the building. Best to keep the lines of communication open. I can now say that the end result was worth the wait. This was the first of it's kind for Millennium, a gable roofed barn-like structure. The Manufacturer (All Metal Buildings) prepped the construction crew for success. The component were manufactured with a level of precision that ensured the assembly of the building went smoothly. Pictures to come...
Reply from Millennium Buildings 2024.05.30
We apologize for the inconvenience and frustration you have experienced with our service. Your feedback is important to us, and we sincerely regret that we did not meet your expectations. We understand the importance of communication and transparency throughout the project. Our records show the sales representative has kept working on your order and has made changes. Just so you know, changing your order after it has been placed can delay the process, as it may require updated engineer wet seal plans, especially if your design is unique. If you have any questions, please do not hesitate to contact your sales representative or email us at info@millenniumbuildings.com. We're here to help you.
Brian Petriekis
Brian Petriekis
2024.06.16
First time purchasing a carport and with David’s help it was a breeze Thank you for all the help David
Reply from Millennium Buildings 2024.06.17
Thank you for your five star review! We're thrilled to hear that your first carport purchase was a smooth and enjoyable experience with David's assistance. Your kind words mean a lot to us, and we'll be sure to pass along your appreciation to David. If you need any further assistance or have more questions, please don't hesitate to reach out.
Scott Mooradian
Scott Mooradian
2024.06.15
Mike Rodrigues was very helpful and knowledgeable and honest we had a good experience meeting with him to get the process started
Reply from Millennium Buildings 2024.06.17
We appreciate your 5star review. At our company, we value transparency and customer satisfaction above all else. That's why we make sure to provide you with knowledgeable and honest advisors like Mike who are dedicated to helping you every step of the way.
Charles Cioroch
Charles Cioroch
2024.06.10
I started the process in December of 2023. I worked with Pablo Castillo on the project. I had to turn plans into the city for approval and Pablo was able to get all the information the city requested and answer any other questions that came up through the process for approval. Took City one month to approve building. The foundation and prep work was started last week of April. Foundation and pad was completed May 3rd. I informed Pablo site was ready. I made last minute changes to building. Completed paperwork and deposit. I was called one week later by manufacturer and building was delivered and installed by May 15th. I couldn't be happier with the outcome of the building. Pablo was in contact with me through the whole process. Pablo also sent me information for accessories for lights for the outside. I love the TikTok video Pablo made of my building being built.
Reply from Millennium Buildings 2024.06.10
Thank you for choosing our company for your building project! We pride ourselves on providing exceptional customer service and high-quality products. Our team works tirelessly to ensure that each project runs smoothly and meets our client's expectations. We're thrilled to hear that Pablo provided exceptional support throughout your project, ensuring all necessary approvals and answering questions along the way.
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Michael Harrison
Michael Harrison
2024.06.02
The salesman David was did an excellent job in getting the details of what I needed and was very friendly!
Reply from Millennium Buildings 2024.06.05
We truly appreciate your positive feedback! We're thrilled to hear that David provided you with excellent service and was able to understand your needs efficiently. Our team strives to offer friendly and knowledgeable assistance to ensure all our customers have the best experience. We'll be sure to pass along your compliments to David. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing us!
BLISS AERONAUTICS
BLISS AERONAUTICS
2024.05.31
You need to understand how this works. Millennium is ONLY the "booking agent" for a metal building. They don't manufacture it and they don't install it! Once they get your first down payment (which is basically their fee for helping you choose the building and then routing you to the actual company that makes the building), they wash their hands of the customer. Read the fine print! You'll quickly find in BBB complaints and their answers to other customer complaints that 99% of people think that Millennium is going to help them resolve issues with the building. First of all, it's not their building. They don't make it and they don't build it. They just sell it and get their cut for doing so. So they will quickly (and rightfully so) tell you that you will need to deal with the other company that manufactures and installs the building. So you need to have a crystal-clear understanding of how the process works. With that said, the agent at Millennium that I dealt with doesn't seem to understand that most customers are first-time buyers. He was impatient to get the "easy" sell as fast as possible and put it behind him. He had little patience for explaining all of the optional features. He was clueless on how wainscoting works and the installation process, on chain openers for roll-up doors, extra frame-outs, Z-clips, etc. He had to repeatedly go ask others the answers to questions and get back with me later. He did a very poor job of explaining dealer discounts and how they applied on their contract pricing sheet. Admittedly, as I learned about the features, I kept changing what I wanted until I had my building fine-tuned to exactly what I liked. I feel that most of these extended discussions were due to the salesman's poor explanation of what was available and him repeatedly having to go find the answers. Maybe he was a very new employee? In the end, he was a complete smart-a** in his responses to me. "Look at what I already sent you". "I'll write it in later" etc. etc. If you're ordering a very simple building/shed with few features, he's your guy. When it gets more complicated he drops the ball. Just very poor customer service.
Reply from Millennium Buildings 2024.06.05
Thank you for taking the time to leave a detailed review of your recent experience with Millennium. We sincerely apologize for any confusion and frustration you encountered during the purchasing process. Millennium is a dealer for metal buildings, acting as an intermediary between customers and manufacturers. Since manufacturers do not take orders directly, they rely on dealers like us to bring in customers. Your feedback is invaluable to us, and we will be addressing these issues internally to provide better training for our team and improve the service for our future clients. We understand that purchasing a metal building can be complex, particularly for first-time buyers, and we aim to offer the best support and information throughout this process. We regret that we fell short in your case. Please know that we are committed to improving and ensuring every customer's positive experience. If there is anything more we can do to assist you, we invite you to contact our customer service team directly at info@millenniumbuidings.com. Thank you again for your review and for helping us better serve our customers.
Anthony Viverette
Anthony Viverette
2024.05.22
Awesome
Reply from Millennium Buildings 2024.05.14
Thank you so much for your "Awesome" review! We're thrilled to hear that you had a great experience with Millennium Buildings. Our team works hard to provide quality service and an exceptional product, and your feedback is a testament to our efforts. We hope to serve you again in the future. Please don't hesitate to reach out if you need anything else. Thanks again!
ron barnes
ron barnes
2024.05.16
Makayla was very good to work with. She always had the answer to my many questions.
Reply from Millennium Buildings 2024.05.20
We are thrilled to hear that Makayla was able to assist you effectively. Our team takes great pride in providing knowledgeable and responsive customer service, and it's wonderful to know that Makayla met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We appreciate your business.
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Sam
Sam
2024.05.10
Pablo with Mellenium buildings has gone above and beyond in the planning for my 30x60 shop/garage build. He has made the whole process seamless and worked tirelessly with all the ideas I’ve thrown at him, day or night if I had questions or concerns he always made himself available. Not only has he been extremely knowledgeable he’s given a fresh approach to the whole process by using social media platforms such as TikTok to showcase the work he has done with the company. This has made it so easy to visualize our future build! Myself and my family are so grateful for him and his expertise as he’s given us the peace of mind things will be done promptly and professionally. Cannot recommend Pablo and Mellenium buildings enough !
Reply from Millennium Buildings 2024.05.14
Thank you so much for taking the time to leave this detailed review! We're thrilled to hear about your positive experience with our sales rep and how he has expertly guided you through the planning of your 30x60 shop/garage build. It's fantastic to know that his dedication and knowledge made it easier for you to envision your future metal garage, providing both inspiration and reassurance. At Millenium Buildings, we're passionate about offering not just top-notch service but also peace of mind, knowing that your project is in the best possible hands. Our entire team is dedicated to ensuring your build is completed to your satisfaction. We’re grateful for your recommendation and look forward to bringing your vision to life. Thank you for trusting us with your project.
H Michael Longshore
H Michael Longshore
2024.05.07
So far, very easy to work with and very accommodating. Will add additional commentary after the work is completed. Follow-up to review: They were very timely, friendly, efficient, and did an excellent job. The crew hit the ground running and finished the job within 5 hours (and it wasn’t a small project). We are very pleased with their work and their product. I would use their services again.
Reply from Millennium Buildings 2024.03.18
Thank you for choosing Millennium Buildings, Michael. We appreciate you taking the time to leave a review and are glad to hear that you have had a positive experience with our team so far. We strive to make our customers' satisfaction our top priority, and we look forward to working with you until the completion of your project. Your feedback after the work is completed is also greatly appreciated, as it helps us continually improve our services for future customers. Thank you again for choosing Millennium Buildings!
Doug Crum
Doug Crum
2024.05.02
This is my second car port I have bought from these people always a great experience.
Reply from Millennium Buildings 2024.04.08
Thank you so much, Doug, for being a repeat customer and sharing your positive experience with Millennium Buildings! We are thrilled to hear that you continue to trust us for your metal buildings. Our team works hard to ensure every customer has an exceptional experience, and we are pleased to know we have met that goal with you.
Deborah Kelley Duke
Deborah Kelley Duke
2024.04.21
Reply from Millennium Buildings 2024.04.22
Hey, Deborah. Thank you for taking the time to give us a 5-star rating based on your experience.
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Rocco Cammarano
Rocco Cammarano
2024.04.13
Reply from Millennium Buildings 2024.04.18
Thank you, Rocco for taking the time to give us a 5-star rating based on your experience.
Robert Daly
Robert Daly
2024.04.11
Their customer service is terrible. They were just a seller for American Carports. Took no accountability for explaining exactly what needed to be done to get site specific plans. Kept saying its in the contract, which had very ambiguous language. They put me behind schedule, and pretty much said too bad not our problem. My advice would be find out who's going to do the install, and deal with them directly.
Reply from Millennium Buildings 2024.04.18
We sincerely regret that our customer service did not meet your expectations. Your feedback is crucial to us, and we would greatly appreciate any insights into how we could have supported you more effectively. In our efforts to assist, we communicated with the manufacturer, who confirmed their attempts to reach out and verify by timestamps. They proposed utilizing generic plans as a strategy to circumvent the additional fees associated with site-specific plans. Proactively, we also contacted your local county office to determine if these generic plans would suffice. Despite our conversations with three different county representatives, it became clear that site-specific plans were essential. We promptly relayed this requirement back to the manufacturer to initiate the development of the necessary site-specific plans, a process that we understand can take several weeks. Had the manufacturer been able to contact you initially, and had the generic plans been approved by your county, we believe the outcome would have been significantly more satisfactory, with your building installed more promptly and without the extra expense. Please know that the manufacturer's intention was to expedite the installation process and minimize costs where possible.
Jack Byrge
Jack Byrge
2024.04.09
Pablo was very helpful and knowledgeable about the product and helped me make the best decision for me.
Reply from Millennium Buildings 2024.04.10
Hey Jack, Thank you for leaving such a positive review and a 5-star rating! We're thrilled to hear that Pablo was able to assist you effectively and provide you with the knowledge needed to make the best decision for your needs. Our team prides itself on delivering exceptional customer service, and it's wonderful to know that we've succeeded with your experience. If you have any questions or need further assistance, please don't hesitate to reach out.
Derek Turner
Derek Turner
2024.04.08
Fair prices and great service. They work with you and help you find what you need that will fit in the budget. I will use them again.
Reply from Millennium Buildings 2024.04.09
Thank you for your kind words and recommendation, Derek. We are thrilled to hear you had such a positive experience with our team at Millennium Buildings. Our goal is always to provide fair prices and excellent service, and we are happy to hear we were able to accommodate your budgetary needs. We look forward to working with you again in the future!
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Tabitha Moses
Tabitha Moses
2024.04.03
Easy to order, friendly was very helpful.
Reply from Millennium Buildings 2024.04.03
Thank you for the fantastic review, Tabitha! We are thrilled to hear that you had an easy ordering experience and received helpful assistance from our friendly staff. Customer satisfaction is our top priority and we are happy to know we met your expectations. We appreciate your business and hope to work with you again in the future.
Eric Moore
Eric Moore
2024.04.02
Reply from Millennium Buildings 2024.04.03
Hey Eric, thank you for taking the time to give us a 5-star review based on your experience with us.
twayscyc
twayscyc
2024.04.01
Just purchased, not installed yet. So far very easy process. Mike in Sales very helpful
Reply from Millennium Buildings 2024.04.01
Thank you for choosing Millennium Buildings! We are so glad to hear that your purchasing experience has been smooth. Mike will be thrilled to hear that he provided helpful assistance. We cannot wait to have your building installed and look forward to providing you with excellent service throughout the entire process. Thank you again for choosing Millennium Buildings!