Milestones Early Learning Werribee

Milestones Early Learning Werribee Reviews

Excellent rating
     
4.6 | 69 reviews
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Milestones Early Learning Werribee
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4.6

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Ana Mapa
Ana Mapa 2025.12.17
     
Look no further, Milestones WERRIBEE will be your place of trust, peace and safe place for your children. I have been with this centre since my eldest child was 1 years old and graduated from here(she’s now 7yrs old), followed by my second child who’s now graduated(5yrs old)and now my infant who just started at 9 weeks old. The staff at milestones have become family and it shows a lot of trust having all 3 of my children here. We love Milestones WERRIBEE ❤️
Reply from Milestones Early Learning Werribee 2025.12.17
Your family has been such an important part of our community for so many years, Ana, and we have loved watching each of your children grow from those first days to graduation. Having all three with us has been a privilege, and the trust you have shown means the world to our team. Thank you for letting us share so many milestones with you.
Floy Austria
Floy Austria 2025.12.11
     
When we’re looking for day care last year 2024, my son makes me and my partner decide easily by showing his feeling happy and valued. We also felt genuinely welcome to the place - MILESTONES early learning centre is the place to be! At his age when he was just 14months he is not a people person but seeing Ms. Hina (the Manager who always assist and help us) he felt comfortable and settled really well with RACHITA, DILiNI and lately to Paulene as well and to the friendly chef who always say hi ✋🏽 to my son. After couple of weeks crying every drop off, now my son is always excited and happy to go to school. THANK YOU SO MUCH for everything you have invested in my son. He’s learning abilities and social skills have improved significantly in a short time, contributing greatly to his overall development. He has become more active, enjoys dancing, eat independently and even helps with household chores. I strongly recommend this daycare particularly for working parents.
Reply from Milestones Early Learning Werribee 2025.12.11
Your words truly touched our hearts, Floy! Watching your little one go from those tearful mornings to running in with excitement is exactly why we love what we do. Hina, Rachita, Dilini, Paulene, and Chef will be thrilled to know how much their care has meant to you. We feel so privileged to be even a small part of your family's story.
Fego Rhodes
Fego Rhodes 2025.12.08
     
My experience here for a few minutes were terrible, I would never send my child here even if it is for free. Pls do not respond to my post telling me to contact one email address, nothing changes my experience.
Reply from Milestones Early Learning Werribee 2025.12.18
Hi Fego, thank you for taking the time to share your feedback. We are committed to providing a safe and welcoming environment for all families, and we take comments like yours seriously. We weren’t able to find any record of your enrolment or visit, so it is difficult to understand the context of your experience. If you would like to share more details, we would welcome the opportunity to review this. Thank you.
Rachelle
Rachelle 2025.07.28
     
Our children attended this centre for two years . Hands down the best centre they have been to. We very much regret that we had to move from this area to a new area to live. my children loved all the staff here and their classmates so much. They always have new activities for the children everyday and keep things interesting. My children learnt so much here and focused on individual interest. The manager, Hena, is there everyday always welcoming our children every morning. I always felt her door was open and we could come to her for anything. Every single staff member in that centre went above and beyond for both our children and myself, even the chef was more than just a chef, he always made sure my children were fed even when I picked them up before afternoon tea, he would give them something to take home with them. The teachers are very experienced, warm, inspiring. we are forever grateful. We are still very sad we had to leave . They have become my kids second family . Thank you so much everyone at milestones . If you’re thinking of placing your child in a local childcare, I highly recommend milestones Werribee.
Reply from Milestones Early Learning Werribee 2025.07.28
Your words truly touched our hearts, Rachelle, thank you for letting us be part of your children’s journey. It has been a joy watching them grow, explore, and thrive with us, and we miss them dearly. Hena and the whole team, will be so moved by your kind words. You will always be part of the Milestones Werribee family.
Hardeep Kaur
Hardeep Kaur 2025.07.16
     
The centre is very welcoming. I discussed my concerns of enrolling my child with the staff, but they assured me of the best possible support. Everyone at the centre has actively listened to and responded in time whenever needed. My child had never shown excitement for any of the past childcare services but here, she wants to go every day. I am glad we found this amazing centre and I thank Hina, Shababa and all the educators for their excellent service.
Reply from Milestones Early Learning Werribee 2025.07.16
Thank you for your kind words and for placing your trust in us, Hardeep. It is incredibly rewarding to hear that your child now looks forward to each day with joy and excitement. We are so glad you have felt heard and supported from the very beginning, Hina, Shababa, and the whole team will be grateful for your appreciation. It is families like yours that make our work so meaningful.
Emily B
Emily B 2025.07.05
     
-500 star review. We trusted this centre with our child and with the news that has come it we are beyond disgusted with how this has been handled. Our child was in the care of an affinity and we rapidly saw increased staff turnover, decreased staff morale and increased borderline neglect of the kids. On pick up the staff would not even be engaging with the children so from this we pulled out our child and left a scathing exit interview (which we were not contacted regarded). On my child’s very last day of care under the centre Joshua Brown was in the room. It has now been almost a year since the best decision we ever made from pulling our child out of the affinity group however unfortunately it appears it was a day too late. And in light of the most current news regarding Joshua Brown we have not been contacted by email, phone or any other form of communication. I feel sick that affinity are trying to sweep this under the rug and hold zero accountability or remorse of what has happened. Another parent phoned the manager and was told that “Joshua was not in any of the rooms, he was just building furniture that day” to which I have photo evidence of him interacting with children from the centre. To blatantly lie when there is proof makes me sick and filled with anger. All centres should be shut down and all management be deemed unfit because this is beyond disgusting and a joke. How can you say you care for the children when you don’t give a single iota of remorse and only care about your PR. Never again will we be affiliated with affinity and I will discourage every single person I know from associating with any affinity centres.
Reply from Milestones Early Learning Werribee 2025.07.31
Hi Emily, we are incredibly sorry that your experience has left you feeling this way. We understand how serious and personal these concerns are, and we never take that lightly. Every family deserves to feel confident and supported in their child’s care, and we are committed to listening and learning from all feedback. If you are open to sharing more, please contact us at feedback@affinityeducation.com.au so we can ensure your concerns are acknowledged with the care they deserve. Thank you.
Shimaa Halima
Shimaa Halima 2025.07.02
     
When I bought in my daughter in 2023 the place felt different to other childcare centres I even mentioned that to some of the educators there as a parent it was shocking that you wouldn't be able to access the gate to enter to actually see the learning rooms and where your children are placed there's an internal reception that's where the parents are expected to wait for their child to come up I didn't feel comfortable with that that seemed to private as a parent I should be able to see my child in an open learning space I should be able to observe that through the glass windows I straight away took my daughter out as I didn't feel comfortable for her to continue going there and I gave that as feedback to the Center. Childcare centres should have transparency in allowing parents to see their children in their rooms. It shouldn't be like an enclosure where we can't see our children. This is a safety issue and I was unsure how other parents were oblivious to that and felt comfortable dropping off their kids to a centre that doesn't have that sort of transparency. In light of what's happening now in the media about multiple child care centres, I'm glad I trusted my gut and took her out, given that what was recently announced affected this centre too. I had to check my record and im blessed that she wasn't enrolled in the centre during that time.
Reply from Milestones Early Learning Werribee 2025.07.24
Thank you for taking the time to share your experience, Shimaa. We understand how important transparency and comfort are when choosing a learning environment for your child. Creating safe, welcoming spaces for families is something we care deeply about, and we appreciate feedback that helps us reflect and improve. If you are open to sharing more, please contact us at affinityeducation@feedback.com.au so your concerns can be directed to the appropriate team. Thank you.
Janine Casayuran
Janine Casayuran 2025.06.20
     
Changing childcare centre is not easy. My son adjusted really well with everyone after weeks of him crying every morning I drop him off (which breaks my heart). But the educator were so patient with him, caring & made him feel loved, cared & supported. Now my son is always happy to go to his “school”, always looking forward to play with his friends. Thanks so much to all the educators who puts their effort & dedication in delivering an excellent care for the children. Thanks for being always friendly & nice. I feel very comfortable leaving my son knowing that he is well looked after. From Hina - the manager, the kind Chef & to all the staff - Shababa, Nancy, Gilini, Pauline, Rachita, THANK YOU FOR ALL YOU DO. Mostly, I Thank GOD for helping me find a safe place for my son while I’m at work. Blessings to all! 🙏🏻❤️
Reply from Milestones Early Learning Werribee 2025.06.20
Thank you so much, Janine, for sharing such heartfelt words. We are genuinely touched by your appreciation and deeply grateful for the trust you have placed in us to care for your little one. It is wonderful to hear how he is blossoming and excited for his days here. Thank you for allowing us to be part of his journey, it truly means the world to us.
Ajay tekam
Ajay tekam 2025.02.03
     
The center is very welcoming and inclusive, making our child feel comfortable and valued. We love the indoor and outside activities carried out for the kids. Love the daily updates. Also my son loves the food prepared at Centre. Our kid has now graduated with lots of confidence and in school now. Special appreciation to the staff, all the Teachers and Manager. Thank for all the efforts you put in. Highly Recommend A+++
Reply from Milestones Early Learning Werribee 2025.02.03
It is amazing to hear how much your child has thrived with us, Ajay! Creating a welcoming and nurturing environment is so important, and we so thrilled your little one felt comfortable and valued. We appreciate your kind words and are so proud of their growth and confidence. Thank you for trusting us and recommending our center!
Sesilia Sanalio
Sesilia Sanalio 2024.08.08
     
My toddler attends this daycare, and we've been here since we've moved down from Queensland. It's been smooth sailing for us and staff here have been genuinely welcoming and ensuring that we were well taken care of. My daughter loves it here, and enjoys the program being held weekly. Definitely would recommend and the educators are wonderful with keeping up with children's stories and routines daily. Thank you for your excellent efforts. Much appreciated :)
Reply from Milestones Early Learning Werribee 2024.08.12
Thank you Sesilia for your lovely review! We are so happy to hear that the transition for your family has been an easy one. Our wonderful staff are dedicated to creating a warm and welcoming atmosphere. We're thrilled that your daughter feels safe and happy with us. Thank you for recommending Milestones Werribee!
Grace M
Grace M 2024.08.08
     
I'm truly grateful to have found this daycare with such caring and genuine staff. My child, who is now 3 and a half, started attending here in February of last year, and I've seen tremendous growth. His speech and social skills have flourished. My 2 year old also really loves it! The staff are incredibly friendly and supportive. I highly recommend this daycare to anyone looking for a safe and loving environment where their little ones can thrive.
Reply from Milestones Early Learning Werribee 2024.08.11
Thank you Grace for your lovely review! We're thrilled to hear about your positive experience and the impact our valuable educators have had on your little ones. Our friendly staff take great pride in organising engaging and interactive activities to support each child's development. We're so glad you feel supported by our management team and thank you for recommending Milestones Werribee!
Sarath S P
Sarath S P 2024.08.08
     
Reply from Milestones Early Learning Werribee 2024.08.11
Thank you Sarath for the 5 star review!
Nguyen Dao
Nguyen Dao 2024.01.18
     
A Warm and Nurturing Environment for Little Ones We've had the privilege of having two of our children attend Milestones Early Learning Centre Werribee over the past few years, and it has truly been an exceptional journey for our family. Today, we're celebrating the kinder graduation of our youngest, a testament to the positive and nurturing environment Milestones provides. Our heartfelt thanks go to Erin Bonehill, the dedicated Centre Manager, and the wonderful staff, including Pauline, Dilini, Nancy, Shababa, Hina, and the others whose names slip my mind but not their impact. Their commitment to creating a friendly, warm, and understanding atmosphere is truly commendable. What sets Milestones apart is the genuine care and attention each child receives. Once very shy and quiet, our children have blossomed into active and confident individuals, a transformation we attribute to the supportive environment provided by the caring staff. It's heartwarming to witness not only their educational development but also their social and emotional growth. Though I can't recall specific activities, I remember that our children were always excited to go to Milestones, indicating that they were engaged in enjoyable and enriching experiences. The centre's commitment to providing a holistic learning environment is evident in the positive changes we've seen in our kids. Milestones Early Learning Centre Werribee is more than just a childcare centre; it's a second home for our children. As parents, we couldn't be happier with its impact on our family. We wholeheartedly recommend Milestones to any parent seeking a nurturing and supportive environment for their little ones. Thank you, Milestones, for being an integral part of our children's early years and for creating a foundation for a lifetime of learning and growth.
Reply from Milestones Early Learning Werribee 2024.02.07
Thank you so much for your kind words. We really appreciate you taking the time out to share your positive experience with us — and we agree, our valuable team of educators are truly great at what they do and make a difference in each child and families lives. We count ourselves lucky for families like you!
Taylah Wolfe
Taylah Wolfe 2023.11.14
     
Absolutely impressed by this center, we have been there almost the year and I have always been satisfied with the staff and staff management- Erin. They cater for our child's needs, go above and beyond and follow up on any requests, in person and app daily updates, go the extra mile to fill our child in for an extra day of the week. We originally went center to center, trying to find one we are most comfortable with and we are very grateful we went with Milestones - Ballan Rd. Thankyou again for everything staff and Erin do for us. We deeply appreciate it and would reccomend this center in a heart beat
Reply from Milestones Early Learning Werribee 2023.11.24
We are so happy you have chosen our centre Taylah. We always strive to provide all of our children a learning environment that is safe and welcoming.
Brooke Royal
Brooke Royal 2023.10.06
     
Do not recommend, we regret sending our son to this centre. We placed him here after a successful few transition visits but the vibe quickly changed when he started his full days. Teachers were happy enough but never enthusiastic or excited to be there - never reassured the parents either. We noticed a big change in our son when he started and he had gone from an outgoing confident boy, to a quiet and ‘in his own shell’ boy. He didn’t make any friends while there and it was noticed that this was never encouraged by teachers. In all photos he looked absolutely miserable and not happy to be there. After a couple of weeks we were asked by a educator if he talks/communicates - bare in mind he is a huge chatterbox usually. Since starting he hadn’t been talking in the room and this was a big red flag for us. After a couple weeks we asked them how he was doing and the educators were unable to give us an update - they were unsure. This is when we decided to pull him out. When we did pull him out we were told that he was ‘starting’ to settle in (it had been just over one month with no progress). They made us feel it was our fault that he wasn’t settling into their centre, saying we have come from NZ, had a new baby a few months prior and he had only been in a couple days a week. This was not a fair assumption to make as he was in daycare 5 days a week previously and is used to a daycare environment. Following this, an evaluation was quickly uploaded to storypark with no more then 2 lines stating Andre was doing fine. It was clear this was written to cover tracks if things took a turn for the worst, as it obviously had not been done in a timely manner. We have since started our son at an alternative daycare 3 days a week and by his 3rd day he has completely settled and is back to his loud, chatty and confident self. Therefore it definitely was NOT our move, his sibling or the amount of days he was doing causing him to be unsettled, as Milestones assumed. I believe this centre care more about the money and rocking boxes then they do the actual children. We saw that first hand while our son was there and I will never recommend this centre to anyone! Absolutely shattered our hearts.
Reply from Milestones Early Learning Werribee 2023.11.24
Hi Brooke, Thank you for your feedback. If you would like to discuss the matter or concerns further with us please don't hesitate to call the centre directly or email us at: feedback@affinityeducation.com.au
kimberley logan
kimberley logan 2023.05.24
     
Could not recommend Milestone Werribee enough. My little boy has been attending the centre for over a year now, the staff and management team are so accommodating to my little man's needs. His come along in leaps and bounds with the well thought out learning activities they provide.
Reply from Milestones Early Learning Werribee 2023.06.23
We are so glad that you have had a positive experience with our service! Thank you for your lovely feedback.
Dwayne Stojcevski
Dwayne Stojcevski 2023.05.24
     
Reply from Milestones Early Learning Werribee 2023.06.23
Thank you for the 5 star review.
Meera Charekkat
Meera Charekkat 2023.05.22
     
I have been thoroughly impressed with the care, attention, and support my child has received during the time at Milestones childcare, Werribee. As a parent, I have been consistently impressed with the quality of care and the nurturing environment that you offer to children. From the moment I enrolled my child, I have witnessed the genuine care and dedication of your staff. They have created a warm and welcoming atmosphere for my child. The teachers and caregivers demonstrate a remarkable level of professionalism, patience, and passion for their work, which has greatly contributed to my child's positive experience. Thank you for providing such a high standard of childcare services. Your commitment to excellence truly sets 'Milestones' apart, and I am confident that you will continue to positively impact the lives of many more children in the future.
Reply from Milestones Early Learning Werribee 2023.06.23
Thank you for your wonderful feedback Meera!
Emily Imber
Emily Imber 2023.05.19
     
The educators at Milestones Werribee are so wonderful and the place itself has such a familial, warm vibe. The kids are all so relaxed and happy, as are the staff, which is so telling about the kind of place this is. Our toddler started there just one day a week at the beginning of this year, and it was really difficult for her (and for us as her parents) with lots of tears all round. But the staff were - and still are - so nurturing. Our girl loves going to daycare now and has the best time playing outdoors in the beautiful yard, eating the delicious food prepared on site, and learning from all her educators. We know we will stay at Milestones for her daycare and kinder days in the years to come for sure. 🥰
Reply from Milestones Early Learning Werribee 2023.05.25
Hi Emily, wow we were so thrilled to read your positive review. I'll make sure I share it with our team, and I just want to thank you for being such a special family within our community. We love the days that your Toddler attends Day Care. From Erin Bonehill (Centre Manager).
Taukiri Burling
Taukiri Burling 2023.05.19
     
Milestones Werribee is a fantastic centre, Staff are wonderful, my 2 little ones absolutely love it there. Watching them form strong bonds with their educators and their peers is truly heart warming. Milestones have been a big part of our family for 3 years and I don't see us leaving anytime soon. My youngest has an egg, soy and dairy allergy, so I was a bit concerned about this, but Erin and Hina ensured that he would be safe in his room and all food made for him will be safe to eat and so far we haven't had any issues 😊 The Chef is amazing, every morning he gives the kids a high fives or a fist pump.... He needs to share his recipes 😄 I can't rate it any higher, definitely recommend this centre. Wonderful staff, clean facilities, healthy meals, plenty of play-based learning and the kids are knackered when they come home.
Reply from Milestones Early Learning Werribee 2023.05.22
Hi Taukiri,

Thank you for your amazing review. We have really enjoyed watching your little one's thrive with their learning here at Milestones. We look forward to continuing on their learning journey over the next few years.

Kind regards

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