Milestones Early Learning Delacombe Reviews

Milestones Early Learning Delacombe Reviews

4.6

Excellent - based on 35 reviews

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Reviews (35)
shannon lister
shannon lister
2023-09-04
Both my kids (1 and 4 years old) love going to Milestones Delacombe every day that they go! They are greeted every morning by each educator and my kids have the biggest smiles. The centre is so welcoming and friendly, with all staff showing genuine care and interest not only in my kids themselves but us as a family. This centre has an amazing family friendly atmosphere, with the educators going out of their way to get to know every child in the centre regardless of what room the kids or educators are in.
Reply from Milestones Early Learning Delacombe 2023-09-18
Thank you Shannon for taking the time to share your thoughts and kind words. We appreciate this so much and are pleased your experience has been so positive.
Nikki Marris
Nikki Marris
2023-06-06
I took my daughter in for a walk through and was blown away by how supportive the staff were. They went above and beyond to make sure that we both were happy and comfortable whilst being shown around. The centre is in immaculate condition and I absolutely will be sending my children here
Belinda Kay
Belinda Kay
2023-06-05
My grand children are always happy to go to day care when I take them. The problem is getting them out of the centre, they don’t want to go home. I can certainly understand why. The place is so inviting and the staff there are absolutely amazing. A good centre is good if the coordinator is good. Since the new coordinator has been there the atmosphere is much calmer and my grandchildren seem much calmer also. Well done Natalie and her awesome team.
Aimee Kay
Aimee Kay
2023-06-05
My niece and nephew both go here in 2 different rooms and thrive! The place is fantastic, awesome staff and the director is absolutely amazing very understanding and on the ball.
Kimberley Day
Kimberley Day
2023-05-16
Our boys had been going to United since they were both 5 months old, and they absolutely loved it! It was and amazing and safe space for them. Unfortunately at the end of last year, they changed hands to the affinity group and became Milestones Delacombe. They way they handled the take over was so toxic and so damaging. It affected my four year old in the most traumatic way to the point we were seeking advice from medical health care professionals to help him. My little man started suffering from server bouts of anxiety and depression. He's only four. The idea of him having to go to that daycare every day just sent him it spirals of sobbing fits and anger, and him begging me not to take him there because he 'doesn't like what they do there'. We are at a new daycare now, and he is mostly back to his happy excitable self, and looks forward to going to daycare again. I highly recommend for your own sanity, and the well-being of your child, if your looking for a suitable daycare, this is not the place. We are still working through some of the traumas with our four year old. Damages that have been done, can't be undone. And these early years, are setting the kids up for the rest of their lives. Thanks to Milestones, we now need to put all strategies in place to help a little boy get past his nightmares. My only regret is that I didn't take my boys out of Milestones sooner.
jade stowe
jade stowe
2023-01-30
I couldn’t recommend united children enough. My son has been there for three years now and he loves it. Have just enrolled my eight month old and he has been welcomed with open arms . Staff are amazing . 10/10
Reply from Milestones Early Learning Delacombe 2022-10-19
Thank you so much Jade for the review, we appreciate this so much. Cooper has been a pleasure to care for for the last three years, and Mason is also a please to care for in the babies room. There cheeky smiles light up when they enter the centre. We look forward to seeing you and your family here at the centre again soon. Kind regards, Jaclyn Henwood, United Children team.
Lieve Weverbergh
Lieve Weverbergh
2023-01-16
Reply from Milestones Early Learning Delacombe 2022-11-15
Thank you for your review! We would love to hear how we can better met your needs. We are committed to going above and beyond for our families to ensure a positive experience.
Sue Aggett
Sue Aggett
2022-11-15
Our little man has been well cared for since 6 months old by all the wonderful staff and he seems to love going to his daycare which he does 5 days a week while I work, the initial transition has been quite smooth and put my mind at ease returning to work. I get updated throughout the day as to his feeding, sleeping and a daily summary and photos via an easily accessible app. I was initially drawn to this centre after having toured a few others by its organisation which is something very important to me.
Reply from Milestones Early Learning Delacombe 2022-11-30
Thank you Sue for the review, it is a pleasure to care for your little man at our service. His contagious giggle and laughter makes every day shine brighter. We look forward to many years together here at Milestones Delacombe, Kind Regards Jaclyn
Keely Cardew
Keely Cardew
2022-10-03
United Children have been so warm and welcoming to my family. I am confident leaving my most cherished in their very capable hands. They have friendly, approachable staff, the communication is fantastic and they care for the children as if they were their own. Thank you, United Children.
Reply from Milestones Early Learning Delacombe 2022-10-05
Thank you so much Keely for the review, we appreciate this so much. Eleanor is a lovely addition to our centre family and we always look forward to her new discoveries each day. We look forward to seeing you and your family here at the centre again soon. Kind regards, Jaclyn Henwood, United Children team.
Tyson Manicolo
Tyson Manicolo
2022-10-02
The care the staff at United Children provide our daughter is sublime. Like any parent, our daughter is our most precious treasure and we did a lot of research before settling on a child care centre. United Care impressed us from the beginning. The centre is spotless and geared towards learning. We are very impressed. Thank you to all the staff for your work.
Reply from Milestones Early Learning Delacombe 2022-10-05
Thank you Tyson for the review, it is wonderful to see Jasmine at the centre and yourself, Helen and Jasmine have been a lovely addition to the United Children family. We hope to see Jasmine do many wonderful and exciting things in the future. Kind Regards, Jaclyn Henwood, Centre Manager
Martin VandeWouw
Martin VandeWouw
2022-06-29
Such a fantastic centre. Our daughter loves it! The educators do an amazing job. All the staff are personable, friendly and kind. Absolutely recommend!
Reply from Milestones Early Learning Delacombe 2022-07-14
Thank you Martin! It's always wonderful to hear good things about our centre and our educators.
hope trotter
hope trotter
2022-05-20
I’m an educator at United Children and can’t express enough the utmost care and adoration the educators have at our centre, the children are amazing and we all love coming into our job to see all the smiling faces.
Reply from Milestones Early Learning Delacombe 2022-11-15
Thank you for this lovely feedback Hope, we love to support our valuable educators who have a passion for providing unrivalled care. Glad to see this is shining through all aspects of our centre.
Perry Ara Pascua
Perry Ara Pascua
2022-05-17
I am working in United Children for 2 years now, and I can say, I enjoyed working in this place, where i met lovely children and their families. Which I can showcase my passion in Early Childhood Education and Care through very supportive management. Seeing those lovely and smiley faces of these little humans make me motivated to go to work everyday. Watching them grow, learn, explore and wonder makes me more inspired being an Educator.
Reply from Milestones Early Learning Delacombe 2022-11-15
Thank you for this lovely feedback Perry, we love creating Shining Stars at Affinity and supporting our valuable staff with a passion for the Early Education and Care industry.
enya li
enya li
2022-05-17
Reply from Milestones Early Learning Delacombe 2022-11-15
Thank you for your review! We would love to hear how we can maintain your 5 stars.
Katie Young
Katie Young
2022-04-28
Great centre.Very welcoming Staff. Fantastic interactions with children.
Reply from Milestones Early Learning Delacombe 2022-11-15
We are so glad that you have had a positive experience with our service! Thank you for your lovely feedback.
Orry Pilven
Orry Pilven
2022-04-19
I would not recomend sending your children here. They failed to have adequate staff on to enable staff to take toilet breaks which was a concearn as my son had to wait to have his nappy changed.
Reply from Milestones Early Learning Delacombe 2022-04-28
Dear Orry, We are sorry to read your comment. The Educators at United Children are passionate and diligent when it comes to the care of all children. They strive to do their best on a daily basis! Like any child care service, the day to day routines can become unpredictable. We are disappointed that your son may have had to wait for his nappy to be changed on arrival, but rest assured that the health and safety of all our children is the utmost priority and your feedback has been taken onboard. We wish your family all the best
Laura Kochskamper
Laura Kochskamper
2022-02-22
United Children have been nothing but friendly and professional, right from the first phone call. You are always welcomed with a friendly face. I feel that the centre has a very strong approach to multiculturalism and do this remarkably well. They celebrate and mark many cultural holidays with fun activities. My kids love Dreamtime stories and also count and sing in Italian. I would recommend the centre to anyone.
Reply from Milestones Early Learning Delacombe 2022-03-02
Hi Laura Thank you so much for your wonderful review. We enjoy hearing from families and enjoy knowing that what we do with the children is noted, and appreciate the feedback. Thank you again, look forward to seeing you in the Centre the next time your child is in with us.
Paul O'Connell
Paul O'Connell
2021-12-09
Positive
Professionalism
Quality
Reliability
Responsiveness
I have worked at this centre for the last couple of years through Kelly Sports, which is a company that teaches the students the fundamental sports skills before heading into school. I have found all the staff to be very friendly and helpful. I would recommend United Children's Delacombe to any family.
Reply from Milestones Early Learning Delacombe 2022-01-12
Thank you Paul and the Kelly Sports Team. It has been a pleasure working with your trainers and especially through COVID-19 where we continued with online sports, the children benefited greatly.
Myriam Gad
Myriam Gad
2021-11-15
Positive
Professionalism
The ECTs Belinda McDonald and Fiona O'Shea, attended the Professional Development STEM Workshop - OPTICS - run by Little Scientists Australia. It was a pleasure of having had both ECTs so enthusiastically participate in this training. Their knowledge and confidence in this subject grew noticeably. By adopting an inquiry-based-learning approach in a co-constructed learning environment made both participants true explorers. This daylong experience and training, equips both participants to become supportive, STEM learning coaches. In order to holistically care for their children, the United Children Centre in Ballarat is clearly assisting its educators to participate in professional development programs that focus on STEM education.
Reply from Milestones Early Learning Delacombe 2021-11-16
Thank you Myriam! Our focus remains best provision of service and education for all children. We want to be able to have significant impact for those children getting closer to leaving us to join a larger world. To see them become confident and capable learners, means we are doing our job. Early STEM programs promote educational success and the Little Scientists Australia training for our teachers and educators has helped us keep on the right track.
Keenbert
Keenbert
2021-05-12
Positive
Professionalism
Quality
Value
Caring educators that put effort into developing your child's skills and education no matter the age.
Reply from Milestones Early Learning Delacombe 2021-10-25
Thank you for your support.