Milestones Early Learning Tingalpa

milestones.com.au/qld/tingalpa

Milestones Early Learning Tingalpa Reviews

Good rating
4.3
54 reviews Verified
Milestones Early Learning Tingalpa
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Reviews ( 54 ) 4.3

Julie Andrews
Julie Andrews
2024.04.10
I have done my work placement at this centre I also worked through agency at this centre aswel as doing my placement I give this centre 5 star for helping me achieve my goals if it wasn’t for them I wouldn’t have my cert 3 certificate I thank Emma for helping me with my studies and also all the other educators for helping me and supporting me through this journey they are amazing educators to all the children I loved working here and doing my course honestly best centre I’ve ever been too, thank you to Emma, Tegan, Caitlyn.A , corrie, dye, and a few more educators that supported me through my journey, this centre is like family they make you feel valued, respected and belong I suggest bringing your children here such a great centre.
Reply from Milestones Early Learning Tingalpa 2024.04.29
Thank you for this lovely feedback Julie! We love creating Shining Stars at Affinity, and we are so glad to hear you had a positive experience whilst on your placement.
Susana Da Costa Pereira
Susana Da Costa Pereira
2024.01.21
My daughter attended the centre for just a little over 3 years. We have just left the centre on such horrible terms. Since the new centre manager took over it has just been absolutely applauding. My daughter was going through a rough time and even though they said they would help assisting me with a tough time they instead threatened me and my family if she displayed continued behaviours they would terminate her placement. None of these behaviours were ever brought to my attention prior to the threat. Several times at pick up my daughter was in a room excluded from the rest of her friends and the when asked the carer said she was having a hard time so they excluded her. On another occasion at pick up my daughter was facing the wall her back to the rest of the class on an iPad and again when asked, they said she wanted the iPad so they gave it to her. This feedback was passed on the the centre manager who said they would follow up and get back to me and they didn’t. Concerning given it’s meant to be an education centre not a glorified babysitting service. After several meetings they made no effort to comfort me that any positives actions were being taken to make my daughters time any easier. Updates of the children’s day dropped completely to once a week of you were lucky. Progress report was whipped up because I asked for it so her last 12 months had not been tracked. And lastly her years art works were again only supplied because I asked for it and it was just disappointing, normally those folders are bursting but it was literally what they could find and slapped her name on it. In saying this there are a handful of carers that do care and love the children and comforted me during the stress the management put me through and for that I thank them. Affinity group are money driven and don’t care for your child one bit. Definitely stay away.
Reply from Milestones Early Learning Tingalpa 2024.02.19
Your feedback is important to us, and our Centre Manager is happy to speak with you direct to gain a better understanding of your experience. We are committed to going above and beyond for our families to ensure a positive experience. Alternatively please email feedback@affinityeducation.com.au to discuss.
Brodie Goodlet
Brodie Goodlet
2023.09.12
Amy and staff have been nothing but great for my daughter and family, I love being at work and getting updates on how she's going through the day, the centre is always clean and well maintained, it's a very happy and positive environment, 5/5 recommend Milestones Tingalpa!
Reply from Milestones Early Learning Tingalpa 2023.09.16
Thank you Brodie for your review. I am glad you are happy with the quality care we provide daily.
Kirstylee bromley
Kirstylee bromley
2023.09.12
Absolutely recommend milestones Tingalpa, my experience with this centre has been amazing, I started sending my daughter here when she was 3 months old and 4 months later she has made remarkable bonds with her educators in her room.. makes drop off so much easier and peace of mind for myself seeing her smiling whilst with her favourite educator Miss Hannah. Miss Amy is the first point of contact upon drop off and pick up and she always says good morning and good afternoon to the parents and children every day which puts a smile on not only the children’s faces but the parents. I love the fact that miss Amy has so many bonds with not only my child but all the other children in the centre which is so comforting that she cares and nurtures our children whilst they are in the centre care. The staff are always on the ball and make sure to tell you what your child done through out the day, what they’ve eaten and how many sleeps they have had which makes it easier to understand what my child’s day was like. I would not send my child to this centre if Miss Amy and Miss Hannah did not work here. All of the educators I have met that work in this centre are always so uplifting and happy which makes it so much more easier to leave my child in their care. Miss Amy is doing a remarkable job at running the centre. I could not be more happier to send my child to a childcare centre like Milestones. Highly recommend.
Reply from Milestones Early Learning Tingalpa 2023.09.16
Thank you Kirsty-Lee for your kind words. We love what we do each day and the wonderful families and children make it so worthwhile.
Laura Baker
Laura Baker
2023.03.03
We had a wonderful two years at Milestones with two children there- from baby room to mini kindy. The centre is spacious, beautifully maintained, equipped and clean. The staff turnover had previously been moderate but in our second year there with the new management, was much better, and the staff notably happier & staying. Our kids bonded strongly with a few key educators and we really saw a difference in the centre. Communication with the staff and parents was high standard, we always felt informed. I felt the centre really listened to us and worked with us with things we had going on with our kids, and we also saw, with new management, a significant drop in the amount of illness outbreaks & sickness brought home! Winning 😁😁 they were meticulous with hygiene! We are so grateful we chose Milestones for our kid’s first centre based care, and we have only moved as our son started PrePrep at his future school, and we were able to get our daughter into care there too, so as to have one drop off/pick up (and it’s her future school). I definitely recommend this centre to anyone in the area.
Reply from Milestones Early Learning Tingalpa 2023.03.28
Thank you Laura. Safety and hygiene are our top priority and we are glad to see evidence of this shining through!
Sarah Beaugrand
Sarah Beaugrand
2023.02.13
My 1 year old is so happy here. I can’t speak highly enough of the staff, facilities and community here. Amy and Bel have recently taken over management here and are just incredible. Also the communication to parents is great (which is important for me).
Reply from Milestones Early Learning Tingalpa 2023.02.14
Hi Sarah, Thank you so much for your kind words, we really appreciate it the positive feedback.
Andrew Wilcox
Andrew Wilcox
2022.10.13
The management and staff at the Tingalpa Milestones centre are fantastic. We have had our 3 boys go through the centre and wouldn’t go anywhere else. The educators are so nurturing and approachable. Highly recommend this childcare.
Reply from Milestones Early Learning Tingalpa 2022.10.14
Thank you so much for your kind words Andrew. We appreciate all the positive feedback.
emily ehlen
emily ehlen
2022.08.12
We’ve been using Milestones on a casual basis recently and they have been amazing. Great communication and smiling faces. Nursery staff seem to really care.
Reply from Milestones Early Learning Tingalpa 2022.08.13
Thanks so much for your kind words Emily. Our Nursey educators are Shining Stars
Jay Dwyer
Jay Dwyer
2022.08.10
My two kids are really happy here - we’ve got one in the Nursery and one in Kindy and they’re really settled in now. The little one is even holding their hands out to the teachers in the morning. I love seeing the photos in the day while I’m at work and it’s nice to hear the older one talk about all the things the teachers do with them. A great comfort to know our children are so happy seeing as we’re only new to Brisbane.
Reply from Milestones Early Learning Tingalpa 2022.08.10
Thank you for your review Jay. I am so pleased you are happy with the care given to your children and that have adapted so well.
Judy Millar
Judy Millar
2022.06.30
Our grandchildren started at this centre a few weeks ago and they have settled in beautifully thanks to the caring and dedicated staff. The centre caters for the needs of the children beautifully and they always seem happy and engaged. I love the communication and receiving Storypark updates that allows us to see what the children have been doing.
Reply from Milestones Early Learning Tingalpa 2022.07.11
HI Judy, Thank you so much for your review. I am glad you are happy with the service we are providing.
Megan Dombroski
Megan Dombroski
2022.06.10
The start was amazing. He had lovely educators and I felt genuine care. The centre manager Sara was sensational and the team there were brilliant. Miss Caddie, Miss Sammie Miss Tracey all AHMAZING!! My son adored them. As he started at just after 2, he was kept in the smaller room for his first year. He then skipped 2 classes to get to mini kindy and it was terrible from there. There was an immediate lack of care. He went through about 5 different carers in the class with minimal communication. He would be distraught from the moment he woke up to when we got there screaming he didn’t want to go there. He was always starving when he got home (only when in the bigger class) and often told me he never had water. He was often hit by one student, which my mother had witnessed one day as she tried to calm him as he hit hurt and a teacher. I spoke about concerns twice and nothing was done: it continued to happen and my poor son was so anxious going there. Miss Molly tried her best but often felt like she lacked support and was trying as hard as she could. We didn’t want to leave in fear he would be unsettled at the new daycare but he is SO much happier. It’s a smaller daycare and everyone cares about him and he likes going. I hope Milestones can turn back into the centre it was at the start of our journey!
shelby M
shelby M
2022.04.24
My son was at Milestones Tingalpa from 5 months - 11 months before I had to pull him out due to poor communication and attention to his needs. The start of our daycare journey was great but as he got older, I feel less attention was on him and he would always come home hungry, dirty and tired. After speaking with management and his educators multiple times about his needs for naps and bottles etc his care would improve for a few days then would go back to neglecting his need for sleep and bottles/food. We were left most afternoons with an extremely upset baby who was incredibly overtired and hungry. A few other things to note - their phone lines are down quite often with no alternate way to get in contact with the centre in case of an emergency - Constant cost cutting measures with no discounts to the parents including the recent floods, when they had to close for a day but still choosing to charge families even when there is government flood fee assistance to waive the gap fee for families. - Extremely high staff turnover in toddler rooms including new staff leaving weeks after starting, this resulted in staff shortages and parents would be asked if they can keep their children home to help with ratios Since changing centres, our little boy is napping when he needs, being feed when his hungry and comes home such a happy little boy and I could not be happier I made the decision to move on. I would highly recommend looking at an alternate daycare to send your child and not choosing Milestones Tingalpa.
Nicole Te Kani
Nicole Te Kani
2022.04.20
Staff are really friendly and caring. My Daughter loves going and learns so much.
C Swain
C Swain
2022.04.13
I contacted via email but got no response. Then I used the contact form via their website and got no response. Then I phoned 2 different phone numbers - left a voicemail on one and got no response to my voicemail. The other number, the lady was rather dismissive and said "I will respond to your email" but it is 9 days later and no email-response or any response to my 4 contact methods. If this is the poor communication the daycare provides, I would be worried for parents trying to get hold of the daycare or the communication the daycare has about the kids attending. I thought they would be as great as other Milestones but unfortunately not. I suggest either a different Milestones or different daycare provider than Milestones Tingalpa. Even an acknowledgement or polite "No" for enrolment is better response than no response
Paul Cahill
Paul Cahill
2022.02.06
My grandchildren are very happy here. They are getting a great start.
Reply from Milestones Early Learning Tingalpa 2022.02.15
Thank you for leaving a 5 star review :)
kayla quay
kayla quay
2021.10.01
Positive
Professionalism
Quality
Value
Reply from Milestones Early Learning Tingalpa 2021.11.05
Thank you for leaving a 5 star review. :) Milestones Early Learning Tingalpa
jignasha siddhapura
jignasha siddhapura
2021.09.28
Positive
Professionalism
Quality
Reliability
Reply from Milestones Early Learning Tingalpa 2021.11.05
Thank you for leaving a review. Milestones Early Learning Tingalpa
Emma Duck
Emma Duck
2021.09.28
Positive
Professionalism
Quality
Reliability
Reply from Milestones Early Learning Tingalpa 2021.11.05
Thank you for leaving a 5 star review. Milestones Early Learning Tingalpa
Fi Munro
Fi Munro
2021.07.05
Positive
Professionalism
Quality
We absolutely love Tingalpa Milestones! My son and daughter both have attended for over a year but unfortunately we’re moving 😢 we love all the educators and they will be sadly missed.
Reply from Milestones Early Learning Tingalpa 2021.07.11
Thank you Fi, we have loved having your Family here. We are very sad to see you going.
Katie Warren
Katie Warren
2021.06.08
Positive
Reliability
Responsiveness
The nursery staff are great with the little ones and help put you at ease when you are leaving them for the first time. You know they are in good hands with them when you drop them off. Very grateful for Miss Julie, Miss Miska and all the nursery team
Reply from Milestones Early Learning Tingalpa 2021.06.20
Good Morning Katie, Thank you so much for your review. We are glad that you feel this way about Milestones Tingalpa. We love having your family here with us.