United States Postal Service

United States Postal Service Reviews

Below average rating
     
2.3 | 475 reviews
Trustindex Verified Company
United States Postal Service
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Reviews

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2.3

| 475 total

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Larry butter
Larry butter 2025.12.04
     
Successful payment I'm thrilled to share my story because this cyber security firm helped me get my cryptocurrencies and stolen digital money back. Their skilled work and outstanding service have absolutely impressed me. Before I went to them with my issues and gave them all the information I needed, I never imagined that I would be able to receive my money back. I was astounded when it took them 48 hours to get my money. For all difficulties pertaining to hacking, digital funds recovery, bitcoin recovery. I highly recommend her... WhatsApp number: +1 443(561)4598

Date of experience: 04 December, 2025
Ken
Ken 2025.11.01
     
I had to mail an international gift Saturday afternoon. There was no line and the staff was kind of professional. I have never had a bad experience at this location.
Sophia Manuel
Sophia Manuel 2025.11.01
     
Went on a Saturday afternoon. Short lines, very friendly staff. The self-service drop off bin was out of order but otherwise surprisingly pleasant experience.
Anne Carter
Anne Carter 2025.10.27
     
The staff at this location is SO miserable that I borderline feel bad for them… but, I don’t. Choosing to be mean for no reason doesn’t solve problems.
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Jules
Jules 2025.10.21
     
Do not go anywhere else for your passport needs. Jerry is the guy! No fuss no confusion, just quick and welcoming. Thank you Jerry!!
jim kelleher
jim kelleher 2025.10.21
     
Wow. What an unhappy staff! After waiting and waiting. The counter lady walked away and started sorting packages. When she came back and I asked for a sheet of postcard stamps she rang me up and said she couldn’t make change for a 50. They don’t keep more than $20 in cash on hand. Heading over to Michigan Ave USPS. They are always nice and customer focused. Hoping they have $37 onsite to make change.
Melissa Zindel
Melissa Zindel 2025.10.20
     
Avoid at all costs. Refused to manually enter a label number when the barcode scanner was not working
Sydney O
Sydney O 2025.10.15
     
I went to this location because the USPS website said biometric services were available here. When I arrived, the staff told me they don’t actually provide that service. I also tried calling several times beforehand, but no one answered the phone. It would really help if the website information were updated correctly. It’s frustrating to waste time and gas visiting a location that doesn’t offer what’s listed online.
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Justin Ehoff
Justin Ehoff 2025.10.11
     
Stopped at this location for a money order and staff was not friendly. The staff member I worked with told me I needed to “hurry up before the transaction disappears” as if it times out after a short amount of time. My debit card was not working, so I stepped aside to call my bank and then got back in line. The credit card reader told me to remove my card because it could not read the chip. The employee told me I am doing it wrong because I was taking my card out. I explained that the screen said “remove card” and he responded with, “I just saw you with my own eyes.” Very poor customer service. I went to another location and still had the same issue with my debit card; however, at least the staff was great and friendly at the other location. I will avoid this location in the future.
TK
TK 2025.09.27
     
The staff do the best they can—they’re working with limited resources and are front line workers to a much larger problem of mismanagement and price hikes
Claire
Claire 2025.09.08
     
No lines anytime I’ve been there, and very charming postal associates! Friendly and smiley staff
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Ana De La O
Ana De La O 2025.09.05
     
Best experience at a USPS facility. I’ve been having issues with my change of address and the employees went above and beyond to rectify the issue Management even called the next day to help me understand what they’ll be doing to successfully forward my mail to my new address. Thank you so much! I think if you’re just nice they’ll be nice back 🥶
Stojancho Cholev
Stojancho Cholev 2025.09.02
     
This is the rudest and the most terrible service workers I have seen in my life .
Drandall
Drandall 2025.08.31
     
I go to this post office on a regular basis for many services and always get great service! for all those who whine about their treatment here, here's my secret to success. put a smile on your face and treat the staff as you would like to be treated yourself.
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Kat Christofer
Kat Christofer 2025.08.27
     
Five-star service from the lovely ladies at the counter. Efficient in verifying what I needed, prompt transaction, and friendly chatter served up with a smile. Clean location, no line when I went after work, and organized. Happy to come back!
Nancy Kononelos
Nancy Kononelos 2025.08.16
     
Hit or miss here. One clerk handled my UK shipment well, but for the same shipment weeks later, two others gave me the runaround about packaging, and one quoted me wildly different prices (4× and 2× what I paid weeks earlier). It felt like a wild roller coaster ride, so I left both times. I tried out USPS Ravenswood Station at 2011 W Montrose Ave and they handled the same shipment quickly, easily, and with kindness. The extra hike out there was worth it.
The WildKORN
The WildKORN 2025.08.09
     
Went for my passport, Barbara helped me out she's so sweet and nice, this ups is very chill
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