Memoire Palace Resort & Spa

Memoire Palace Resort & Spa Reviews

Excellent rating
4.8
2018 reviews Verified
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Reviews (952)
Benjamin
Benjamin
2024.04.16
10 Verified
☺Tout
Student CMUSR Hak Sokheang
Student CMUSR Hak Sokheang
2024.04.15
Location
Rooms
Service
Reply from Memoire Palace Resort & Spa 2024.04.15
Dear Hak Sokheang, Thank you for your feedback! We're thrilled you had a great experience with us. Remember, we're here for you anytime. Best wishes, Your Assistant
Isabelle
Isabelle
2024.04.10
9.0 Verified
Bon rapport qualité prix ☺Au calme, belle piscine, le lit super moelleux, ca change de d'habitude en Asie. Les draps super doux. Belle chambre spacieuse. Le buffet du petit déjeuner bien complet, pain et yaourt maison . Le spa bien grand sauna et hammam et bain chaud et glacé super. Je suis fane de massage et la rien a dire plus cher mais très bien. ☹J'ai payer environs 50 € par nuit (avec remis) pour la prestation c'est très bien.
Reply from Memoire Palace Resort & Spa
Dear Isabelle, Greeting from Memoire Palace Resort & Spa! Thank you for choosing to stay with us and spent such valued time to share your experience here, we believe your wordings would help a lot of people around the world who plan to visit siem reap to really choose our resort to stay. With our love & care, Samlei HAP Ecommerce Manager
Scott Smith
Scott Smith
2024.04.09
A magnificent resort built for relaxation and beauty. We had a wedding party of about 60 people from the US, and France, at Memoire Palace for a wedding on the same property for our son, and his new bride. The rooms are beyond spacious, the grounds are manicured beautifully, main pool is huge and wraps around the complex, and the spa has matching men’s/women’s large hot pool, large cold plunge, a steam room and a sauna. Simply Incredible! The service is the best that I can remember anywhere, and that from someone who is in the hospitality business. I especially want to mention the incredible service, and attention too detail of the GM, as well Chaiya, Soriya, Sokheang, Voeun, and Sam, just to mention a few. In reality, all employees at Memoire Palace made us, and our guests stay a most wonderful and memorable experience. Whether for a short vacation or a major wedding celebration, Memoire Palace will take exceptionally good care of you. All you need to do is show up, and they handle the rest. I can’t wait to return!
Trip type
Vacation
Family
Location
Rooms
Service
Reply from Memoire Palace Resort & Spa 2024.04.09
Thank you, Scott, for your generous feedback. We're thrilled to hear you enjoyed your stay and the wedding celebration. We look forward to welcoming you back at our resort. Safe travels!
Nick Garcia
Nick Garcia
2024.04.08
I had the best time here. Couldn’t have asked for better service. This place would cost at least 5x the amount in the states.
Trip type
Vacation
Friends
Location
Rooms
Service
Reply from Memoire Palace Resort & Spa 2024.04.09
Hi Nick, we're thrilled to hear you enjoyed your experience with us! We place great value on our service, so your feedback is greatly appreciated. Come back soon!
松井真美
松井真美
2024.03.28
シュリムアップの5つ星ホテル🤩に宿泊しましたが、想像をはるかに超えるほど素晴らしかったです🩵 ヴィラタイプのお部屋は、清潔🧼で広くて、足を伸ばせるバスタブ、お部屋のすぐ隣から、プールに直にアクセスでき、上がる際は、タオルとシャワーをお部屋の外で浴びることができます🥰 朝食はビッフェスタイルで、フレッシュフルーツ🍎やサラダ、ココナッツ🥥フレークのワッフルなど、カンボジア🇰🇭らしい朝食が楽しめます。 初日に夜8時すぎにホテルに到着したため、外出をためらい、ルームサービスのごはんをお願いしたのですが、これが大当たり🎯😍 カンボジアの牛肉炒めのラックロックというごはんが14ドル、カンボジアで食べたごはんの中で、これが一番美味しかったです♬♬ 12ドルから15ドルほどでルームサービスがお願いできるので、みなさんぜひホテルでもオーダーしてみてください✨ プールがここちよくて2時間くらい滞在してしまいましたが、無料で活用できるスチームサウナも超おすすめです♬😊 毎朝鳥🦆さんの声で起き、ヴィラのベランダでゆっくり備え付けのコーヒー☕️メーカーのコーヒーを飲み、憧れのアンコールワットを観光して、心身共にリラックスできた4日間でした✨ どのスタッフさんも、朝ご飯は美味しかったですか? 今日の観光も楽しかったですか?と暖かく声をかけてくれて、笑顔と幸せに溢れる素敵なホテルでした😊 絶対にまた宿泊にいきます🩵 This was my first time staying at a 5-star hotel🤩 and it was far more wonderful than I could have imagined🩵. The villa type rooms are clean🧼, spacious, with a bathtub to stretch your legs, and direct access to the pool right next to your room, and when you go up, you can towel and shower outside your room🥰. Breakfast is buffet style, with fresh fruit🍎, salads, coconut🥥 flake waffles, and other Cambodia🇰🇭-like breakfast items. I arrived at the hotel after 8pm on my first day and were hesitant to go out, so I asked for room service food, which hit the jackpot 🎯😍. I made love to them and they made me beef Lok Lak. You can order room service for about $12-$15. The pool was so nice that I stayed for about 2 hours and I highly recommend the steam sauna that you can use for free ♬♬😊. I woke up every morning to the sound of the birds 🦆, drank coffee from the coffee ☕️ maker on the veranda of the villa and went sightseeing to Angkor Wat, which was a relaxing experience for my body and soul for 4 days✨! Did you enjoy your breakfast? Did you enjoy today's sightseeing? The staff at the hotel approached me like this every day. It was a wonderful hotel full of smiles and happiness 😊. I will definitely stay there again 🩵.
Reply from Memoire Palace Resort & Spa 2024.03.16
真美様、 この度は当ホテルへのご滞在、そして暖かいレビューをいただき誠にありがとうございます。清潔で広いお部屋をご堪能いただけたようで何よりです。またのお越しを心待ちにしております。
Stephen
Stephen
2024.03.24
10 Verified
Too short ☺ The staff, especially Vinn and The girl at breakfast Lulin (sorry if I got your name wrong) who were so friendly and chatty with me. I really appreciated both of your friendly manners. ☹ Nothing to dislike
Reply from Memoire Palace Resort & Spa
Dear Stephen, Greetings from Memoire Palace Resort & Spa! Your kind words about Vinn and Lulin's friendly and chatty demeanor are wonderful to hear. It's evident that their warm hospitality made a positive impact on your experience. Acknowledging their efforts is a great way to show appreciation, and I'm sure they would be delighted to know that their friendliness was valued. We believed you will recommend to your friends and family to stay with Memoire Palace Resort & Spa when they are plan to visit Angkor Wat and other interesting places in Siem Reap. With our love & care, Samlei HAP Ecommerce Manager
Carolyn
Carolyn
2024.03.23
10 Verified
Wonderful, friendly, accommodating and gorgeous ☺ It is beautiful! The staff are all extremely nice and accommodating especially in the restaurant where I had paid for full board, and they adjusted their set menus for my food allergies. Somaly from the restaurant, went above and beyond and has a lovely personality. As someone who was travelling alone, and eating alone, she gave me her time and I enjoyed our conversations and jokes. It made me feel like I was having dinner with a friend, rather than on my own. I got a massage at the resort spa, and it was exactly what I needed after a long day of visiting temples in very hot weather, and travelling up and down stairs and from lack of exercise, was quite sore the next day. But totally worth it, and would go back in a heart beat. Everyone I meet, whether it be the front desk, cleaners, grounds keepers or wherever, the staff were extremely polity and friendly and very helpful. I would recommend anyone stay there and also eat at the restaurant, moving it up with nights in the city. ☹ There is nothing bad to say. If anything, as a female travelling alone, I would have loved it to be a little closer to the city, but on the other hand, being further away helped me stay away from all the shops, of which I only needed a couple of goes to spend all my money anyway :)
Reply from Memoire Palace Resort & Spa
Dear Carolyn, Greetings from Memoire Palace Resort & Spa! It sounds like you had a truly delightful experience at the resort, especially with the exceptional service provided by Somaly at the restaurant. Her attentiveness to your food allergies and her warm personality made your dining experience enjoyable and comforting, even as a solo traveler. The thoughtful adjustments made for your dietary needs and the genuine connection you felt during your conversations with Somaly truly enhanced your stay. Additionally, it's wonderful to hear that the spa massage provided much-needed relaxation and relief after a day of exploring temples in the hot weather. The overall friendliness and helpfulness of the team, from the front desk to the groundskeepers, contributed to a positive and welcoming atmosphere throughout your stay. While you mentioned that being closer to the city might have been preferable as a solo female traveler, you appreciated the peacefulness of being further away from the hustle and bustle. Nonetheless, you found the experience to be exceptional and would recommend it to others without hesitation. Your detailed and positive feedback is invaluable for both future guests and the resort itself. It's clear that the level of service and care provided by the team greatly contributed to your memorable experience. We believe you will be back to stay in Memoire Palace Resort & Spa soon. With our love & care, Samlei HAP Ecommerce Manager
Lisa
Lisa
2024.03.17
10 Verified
Gorgeous hotel with fabulous staff ☺ This hotel is beautiful. The staff are so welcoming, they can’t do enough for you. The rooms are gorgeous, we got upgraded to a pool view villa, it was spacious, lovely to have bath, really relaxing. The pools and gardens are beautiful, really comfy sun beds and just helped yourself to beach towels. Lots of choice at breakfast time, the juices were gorgeous. I would absolutely stay here again. ☹ No bars or restaurants nearby, quite a walk to Pub Street but no more than £2 in a Grab and tuk tuk home at end of night. The hairdryer was hard to use and kept popping out of the socket.
Reply from Memoire Palace Resort & Spa
Dear Lisa, Greetings from Memoire Palace Resort & Spa! It sounds like you had a truly delightful experience at our resort! From the warm hospitality of the talent to the luxurious rooms and amenities, it seems like a wonderful place to stay. The pool view villa upgrade must have been a lovely surprise, and the beautiful pools and gardens sound like the perfect spot for relaxation. It's great to hear that you are enjoyed plenty of breakfast options and the fresh juices as well. However, it's unfortunate that you encountered difficulties with the hairdryer. Your feedback about this issue could be valuable for the resort to improve the overall guest experience. by the way our team is 24 hours service and we are happy to assist all resident need. The additional benefit for the resident now, we are offer free city drop off when everyone would like to explore Siem Reap city. Overall, it sounds like a fantastic stay, and I'm glad to hear that you would consider staying there again! Thank you for sharing your experience. With our love & care, Samlei HAP Ecommerce Manager
Александра
Александра
2024.03.13
9.0 Verified
Superb
Alan
Alan
2024.03.11
10 Verified
Paradise in Siem Reap! ☺ Absolutely everything, the staff are unbelievable, honestly I’ve never seen a hotel where every single person who worked there were pleasant and nice to us. The pool is stunning and the rooms are great. Had the best massage I’ve ever had at the Spa. Wish we could have stayed a lot longer. ☹ Nothing.
Reply from Memoire Palace Resort & Spa
Dear Alan, Greetings from Memoire Palace Resort & Spa! It sounds like you had an amazing experience at the Resort! It's always wonderful when the team goes above and beyond to make guests feel welcome and valued. A stunning pool, great rooms, and an exceptional spa experience all contribute to creating a memorable stay. If you have the opportunity to return or recommend Memoire Palace Resort & Spa to others, it sounds like it would be well-deserved. Long-lasting positive memories from a relaxing place stay can truly enhance the overall travel experience. With our love & care, Ecommerce Manager
Amt
Amt
2024.03.11
10 Verified
Wonderful - would stay there again in a flash! ☺ The rooms were excellent. We had pool view rooms - sheets were wonderfully thick and pristine, very roomy, elegant and very clean. Bathroom was enormous with a bath, separate shower area and double sink vanity. The breakfast was varied and the staff very attentive. It had a nice mix of western-type breakfast offering and local Cambodian soups and noodles. The coffee was actually really really good instead of the often watered down filtered coffee one gets as such spreads. We cannot say enough about the staff - The front desk staff - Soriya - in particular - but really everyone at all hours of the day really went out of their way to help us making bookings, with suggestions, and just greeting us warmly after a hot day out exploring. Because the hotel doesn't have secure wifi, one of the staff, Sam, even helped me out by allowing me to using his personal hotspot when I needed a secure connection. Truly excellent and above and beyond the call of duty! ☹ Well, this really didn't have much to do with the hotel itself but just with where we were - lots of flies, even at breakfast, and the mozzies were everywhere. Bring your own insect repellant! The location wasn't perfect - a bit too far to walk to and from the main areas - but they always got us a tuk tuk driver from the hotel who was familiar to them - we in fact had the same one for the whole time we were there - and he was wonderful. We could arrange for him to come to pick us up at any time and from anywhere.
Reply from Memoire Palace Resort & Spa
Dear AMT, Greetings from Memoire Palace Resort & Spa! It's wonderful to hear about your positive experiences during your stay at the hotel resort. Our pool view room is designed to really relax and enjoy the view of giant pool, fresh air and fresh environment from the green garden around , with thick and pristine sheets, spaciousness, and elegant cleanliness, gives a vivid picture of the accommodation's quality. The well-appointed bathroom, diverse breakfast options, and high-quality coffee add to the overall positive impression. The exceptional service provided by the staff, especially Soriya and Sam, stands out in your review. Their willingness to go above and beyond, assisting with bookings, offering suggestions, and providing a secure internet connection through a personal hotspot, reflects a commitment to guest satisfaction. We as well taking action noted about the flies since the weather is a bit hot so they are like to get in to cool place and the team is very quick solve on this concern. The resort now is provide city drop off to the resident who stay with us and team is ready to assist when you prefer. Thanks once again for your valued time to drop us the excellent review, we hopefully to welcoming you again for your returning to Angkor Wat. With our love & care, Samlei HAP Ecommerce Manager
Cathy Maddux Jenkins
Cathy Maddux Jenkins
2024.03.10
We had the most amazing time in Cambodia at the Memoire. Staff was so accommodating food was amazing and we highly recommend this location for your trip to Cambodia
Trip type
Vacation
Location
Rooms
Service
Reply from Memoire Palace Resort & Spa 2024.03.16
Dear Cathy, So glad you had an amazing time at Memoire! We truly appreciate your compliments on our staff and food. We hope to welcome you back soon!
Muriel
Muriel
2024.03.10
10 Verified
Magnifique séjour ☺Tout: l’hôtel, la grande piscine, la propreté, le calme, la suite spacieuse et décorée avec goût, l’accès direct depuis chaque villa à la piscine, l’amabilité du personnel, le choix au petit déjeuner, les excellents plats servis au restaurant, le SPA ☹Rien
Reply from Memoire Palace Resort & Spa
Dear Muriel, Greetings from Memoire Palace Resort & Spa! It sounds like you had an exceptional experience at our Resort. It's wonderful to hear about the positive aspects of your stay. The combination of a well-maintained facility, a large pool, cleanliness, a calm atmosphere, spacious and tastefully decorated suites, direct access to the pool from each villa, friendly team, a variety of breakfast choices, excellent restaurant food, and a spa can contribute to a truly enjoyable and relaxing stay. We hopefully to welcoming you back again to experience with us for your returning to Angkor Wat. With our love & care, Samlei HAP Ecommerce Manager
ARTURO ALMIRON
ARTURO ALMIRON
2024.03.09
Excelente en todo sentido. Habitaciones. Personal. Alisado de Comidas. Desayunos ....Lo recomiendo Ampliamente
Location
Rooms
Service
Reply from Memoire Palace Resort & Spa 2024.03.16
¡Gracias Arturo! Nos alegra saber que disfrutaste de nuestras habitaciones y del personal. Agradecemos tu recomendación. ¡Esperamos verte pronto!
Anupama Prakash
Anupama Prakash
2024.03.07
Nice property with very polite staff
Trip type
Vacation
Location
Rooms
Service
Reply from Memoire Palace Resort & Spa 2024.03.07
Dear Anupama, we're thrilled to hear you enjoyed our property and found our staff polite. Thank you for leaving such a wonderful review.
Mark
Mark
2024.03.06
9.0 Verified
5 Star Resort with Amazing Staff ☺ Great location and amazing staff who were so helpful to ensure we had a perfect stay. Great place to chill between exploring the many attractions in the area Breakfast - Plenty of choice with on demand fresh OJ & coffees and an omelette bar. Lovely staff helped us choose local options to try.
Jean-pierre
Jean-pierre
2024.03.04
8.0 Verified
Very good
Eric
Eric
2024.03.04
10 Verified
Un lieu extraordinaire ☺Nous avons passé un extraordinaire séjour dans cet établissement que nous découvrons et sera désormais une adresse privilégiée lors de nos séjours sur Siem Reap. La chambre parfaite chic, cosy, calme. Le lieu : sublime, calme sans être isolé. Les équipements: une piscine juste exceptionnelle, le coin spa est parfait. Le petit déjeuner: copieux, avec du choix et très bon. Le personnel : serviable, professionnel, toujours aux petits soins. Autant au niveau du personnel de ménage que du personnel de service en passant par les entretiens extérieurs, salutations systématiques, sourires... Bref, une mention A+ pour ce séjour
Reply from Memoire Palace Resort & Spa
Dear Eric, Greetings from Memoire Palace Resort & Spa! It's delightful to hear about your wonderful stay at the property in Siem Reap! Your detailed feedback highlights the perfect blend of chic, cozy, and quiet elements in the room, creating an ideal atmosphere for your visit. The sublime and peaceful nature of the place, without feeling isolated, adds to the overall charm. The exceptional pool, perfect spa area, and hearty breakfast options contribute to a truly enjoyable experience. It's clear that the team's helpful, professional, and caring attitude made a significant impact on your stay. The positive interactions with both housekeeping and service team, along with consistent greetings and smiles, have certainly enhanced your overall impression. Your A+ rating reflects the outstanding quality of your experience, and such positive reviews are not only beneficial for the property but also helpful for future travelers seeking a memorable stay in Siem Reap. It sounds like you've found a gem of a place to make your stay truly special. We hopefully to welcoming you again for your returning to Angkor Wat. With our love & care, Samlei HAP Ecommerce Manager
Seanroyde
Seanroyde
2024.03.04
10 Verified
Fabulous hotel, great staff service and breakfast ☺ The staff at the hotel especially Samontha, Soriya and Chiaya at reception were excellent, outstanding customer service. Even the restaurant staff were outstanding. The breakfast buffet was fabulous with great variety The hotel facilities were excellent very clean, with beautiful gardens and natural vegetation, felt like back in nature. The staff were always very courteous, helpful and made out stay memorable. We will definitely visit Seam Reap again and stay at Memoire Palace Resort and Spa hotel. Even though they are located a bit away from the main city area, the tuktuks are cheap and staff helped us get them. ☹ Nothing was bad, everything was well maintained, clean and staff were all outstanding.
Reply from Memoire Palace Resort & Spa
Dear Seanroyde, Greetings from Memoire Palace Resort & Spa! It's wonderful to hear about your positive experience at Memoire Palace Resort and Spa in Seam Reap! Your detailed feedback highlights the excellent customer service provided by the team, especially Samontha, Soriya, and Chiaya at the reception, as well as the outstanding service from the restaurant team. The praise for the breakfast buffet, resort facilities, cleanliness, and the natural surroundings adds to the appeal of the stay. It's great that the team's courtesy and helpfulness contributed to making your stay memorable. The fact that you're willing to visit Seam Reap again and choose Memoire Palace Resort and Spa is a strong endorsement of the quality of your experience. The mention of affordable tuktuks and the team's assistance in arranging transportation adds a practical aspect to your positive review. Thank you for sharing your positive experience, and it's fantastic to hear that nothing fell short of expectations. If you have any future travel plans or inquiries, feel free to ask for assistance! With our love & care, Samlei HAP Ecommerce Manager