Verified Company
Tyler Lightcap Very Informative Agent
I was speaking with Tyler Lightcap today, going over my options regarding the best insurance Plans that are best suited for me in 2026, and he explained in detail to me the circumstances that I presently have of the Best Options that would work for me. I am very pleased with his Professionalism and Knowledge of the Business to help guide me in the proper direction.
Paul Giangreco Western New York
Date of experience: 13 October, 2025
Date of experience: 13 October, 2025
Concerned Senior
Twice our representatives, one quit and the other retired and we were never informed. No one ever contacted us to review our insurance options with us for the new year for medicare. We were never notified about the new cost of our insurance plans until after the enrollment period ended. We got a letter in January when it was too late to do anything about it and then they started taking it out of our account. The prescription plan that my husband was on tripled in price and we were never notified that the cost was going to change. They just started taking it out of our account.
Date of experience: 24 July, 2025
Date of experience: 24 July, 2025
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Great experience! Samantha was wonderful. She accomplished what I requested very pleasantly and efficiently. I couldn't be more pleased.
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Reply from MediConnect Insurance
2024.11.23
Thank you for your wonderful feedback, Sandra! We're thrilled to hear about your positive experience with Samantha. Our team always strives to provide excellent service, and we're glad it met your expectations. We appreciate your support!
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Mary Schivans
Was the best agent I have ever had
Very knowledgeable
Very friendly
Was definitely looking out for my best interest as a customer
Reply from MediConnect Insurance
2024.11.23
Thank you for your wonderful review, Mary! We're thrilled to hear that Mary Schivans provided you with exceptional service. Your satisfaction is our top priority, and we appreciate your kind words!
Dawn was very nice and knowledgeable in helping my wife and I choose the best plan that fit our needs. Turned out Miss Dawn and I were born on the same day....how cool is that! It's great having dedicated people like Dawn to help people like us make since out of all these changes.
Reply from MediConnect Insurance
2024.11.23
Thank you for your wonderful feedback, Kent! We're thrilled to hear that Dawn provided exceptional service and helped you and your wife find the right plan. It's a nice coincidence to share a birthday! We appreciate your kind words and support.
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Very professional. Detailed. Knowledge of plans off the charts. Very nice.
Reply from MediConnect Insurance
2024.11.22
Thank you for your fantastic review, Risa! We're delighted to hear that you found our service professional and knowledgeable. Your kind words motivate us to maintain our high standards. We look forward to serving you again!
I worked with Lakienand she was awesome ! She was very knowledgeable and helpful in guiding me towards my goal of getting the best Medicare co for my needs. Thank you so much 😊
Reply from MediConnect Insurance
2024.11.23
Thank you for your wonderful feedback, Tammy! We're thrilled to hear that Lakien provided you with excellent service and guidance. Your satisfaction is our priority, and we appreciate your kind words!
Mary was very knowledgeable and kind. She answered all my questions. She found me the best plan for me and in a reasonable time frame
. Mary helped me fill out my forms and I was very thankful for all the help.
Reply from MediConnect Insurance
2024.11.23
Thank you for your wonderful review, Carol! We're thrilled to hear that Mary provided you with excellent support and guidance. Your satisfaction is our priority, and we're glad you found the best plan for your needs. We appreciate your kind words!
Was very polite and helpful. Ask me about my concerns. Had all the answers I needed. They took a lot of stress off of me. Compared insurances with the one I have
Reply from MediConnect Insurance
2024.11.23
Thank you for your wonderful review, Ma Ma! We're glad to hear that our team was able to assist you and alleviate your stress. Providing helpful and informative service is our priority. We appreciate your feedback and look forward to serving you again!
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Excellent agent, Rebecca Helgeson. Very knowledgeable, very helpful.
Reply from MediConnect Insurance
2024.11.21
Thank you for your wonderful review, Robert! We're glad to hear Rebecca provided you with excellent service. We appreciate your kind words and look forward to assisting you again in the future!
Great experience. Dawn was so helpful and answered all our questions. She sent us two comparisons that made it easy to make our final decision. She was not pushy at all which we really appreciated.
Reply from MediConnect Insurance
2024.11.21
Thank you, Linda, for your wonderful feedback! We're thrilled to hear that Dawn provided you with excellent support and guidance. Your appreciation for her approach means a lot to us. We look forward to assisting you again in the future!
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