villa girasol Reviews

villa girasol Reviews

4.2

Good - based on 9 reviews

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Reviews (9)
Krzysztof
Krzysztof
2023-10-25
10 Verified
☺Nie było wielu rzeczy, które nam się nie podobało - dom był naprawdę dobrze wyposażony, w lodówce czekało na nas lokalne wino i piwo. Osoba, która przekazała nam klucze była Polką (pozdrawiamy Klaudio), więc i komunikacja była znacznie uproszczona. Pan czyszczący basen i jacuzzi przez okres naszego pobytu zjawił się 2 razy i było to w pełni wystarczające. Łóżka bardzo wygodne, do tego dostęp do polskiej telewizji i aplikacji typu Netflix. Otrzymaliśmy zestaw ręczników i pomoc od biura - gdy tylko z czymś nie mogliśmy sobie poradzić, wystarczyło skontaktować się z opiekunem (mogliśmy liczyć nawet na pomoc w zamawianiu taksówek, bo wielu mieszkańców wyspy mówi wyłącznie w języku hiszpańskim). Niedaleko domu znajduje się plaża, a do sklepu spożywczego mieliśmy 10 minut spacerkiem. ☹Jedna rzecz, która była nieco dla nas problematyczna to ciśnienie w kranie. Gdy wszystkie łazienki były zajęte (przyjechaliśmy w 6 osób), ciśnienie wody było słabe.
Jara
Jara
2023-05-24
7.0 Verified
☺le jour de notre arrivé les travaux étaient en cours à côté la villa . Nous avons demandé de changer d’établissement. Nous avons attendu jusqu’à 19 h pour être finalement logé dans une belle villa pas très loin. Mais nous avons perdu une journée de nos vacances. Villa girasol était propre bien équipé mais rien de extraordinaire. Attention service ménage est payant et Check in à partir 15 h !
Reply from villa girasol
HI Jara, thanks for your feedback... We did you a favour and changed you property and gave you a FREE UPGRADE to another BIGGER villa because there where some roadworks going on - that you thought were disturbing - elsewise to the previous guests. Legally we had only the obligation to give you a reduction for the days with noise but as a personal favour we gave you another villa, but obviously this villa was not ready for a direct Check In as this was not planned prior. You didnt loose more than 4 hours as you where staying anyway in the other villa, using during the waiting time of rthe updrade villa the pool, jacuzzi and all amenities and then could get a upgrade free of charge! Then you asked for a additional cleaning and we dont include free cleaning daily or whenever you want a cleaning! Thats normal! As well normal is the Check In from 15:00 as its says in our rental conditions and advert the same as in nearly all holiday rental places and hotels all over the world!
Tira
Tira
2023-05-17
5.0 Verified
good stay, quite expensive but not very bad. ☺ n/a ☹ this property is located very close to the airport just under the takeoff path so it was a lot of noise, day and night. it was a lot of heavy wind causing discomfort outside and noise inside and the last one, this heavy wind was bringing a lot of volcanic dust even with the doors and the windows are closed. they tried to fix this dust issue at the front door thought
Reply from villa girasol
Hi Tira, thanks for the message... You gave us a 5 out of 10 but your reviews were 10 out of 10, 10 out of 10, 2,5 out of 10, 5 out of 10, 10 out of 10 and 7,5 out of 10 for all categories. That makes 45 out of 60 points and a total of 7,5 points out of 10 instead of 5. So we dont really understand why your rated us that way. Thats not fair and correct. You had the windiest week of the last years thats correct and yes at El Medano you can hear aircraft noise so fair enough if you rate 45 out of 60 points and give a 7,5 out of a 10 as looks like everything else was perfect i guess. So i dont get your mathematics but i want to advice to everyone who reads this that our "real" review score should be higher due to this uncorrect review. I dont see it expensive at all having a private heated pool, jacuzzi and a corner townhouse with sea views!
Mindaugas
Mindaugas
2023-04-16
9.0 Verified
Wonderful
Leentje
Leentje
2023-02-12
8.0 Verified
Superbe stay in nice and spacious villa ☺ Spacious house with 4(!) bathrooms with beautiful garden. All kitchen stuff that you need is there. Nice and quiet neighborhood with 2 beaches at walking distance. Pool guy coming twice a week to clean the pool and the jacuzzi. Nice walk to El Medano city. Communication with theoretisch agency is great! ☹ The water pressure is a problem if you want to shower simultaneously in 2 different bathrooms. Curtains need a clean up and some cabinets in the bedrooms need a replacement cause the smell really bad.
Anneli
Anneli
2023-01-13
8.0 Verified
Very Good
Joanna
Joanna
2022-07-28
9.0 Verified
Udany pobyt. ☺Spokojna okolica , mieszkanie dobrze wyposażone, zadbany podgrzewany basen. Bardzo dobre i profesjonalne podejście do klienta zespołu Medano 4 you. ☹Warto pomyśleć o montażu moskitier na oknach. Trochę wietrzna okolica .
Felix
Felix
2022-06-27
10 Verified
Exceptional
Sara
Sara
2021-08-21
10 Verified
☺Zona muy tranquila, poco ruido, ideal para desconectar y relajarse.