Mba Apartments Wilderness Brook Reviews

Prices went up not worth the money management is poor always has an attitude doesn’t answer the phone barely In the office during weekdays, she will work from home! Apartments are nice. However the walls are so thin it’s uncomfortable you can hear everything there’s a community complaints going around the apartment complex for the noise it seems like management shows favoritism some people get a 14 day quit notice others just get a verbal warning. Will not be releasing. Please look somewhere else and save your money.

Debi is the best property manager ever she is quick and efficient to respond if you have any issues. The property is clean and kept free of dog poop because they do DNA poo prints. Trusting maintenance staff and great cleaning crew who keep hallways well kept. Would 10/10 recommend renting from here love my place and really nice neighbors :)

My place is beautiful however I’m consider looking for somewhere else to stay next year. Reason 1 these clear people out here DO NOT clean their dog poop! The office will tell you they fine and collect samples of your dog to prove it’s you THAT IS A LIE if that was true these clear skin people would clean up after there animals! REASON 2 the walls are super thin I mean thin! You hear everything . You shouldn’t be able to hear people talking from the 3rd floor thru the celling when you’re on the second floor.. I can literally hear my neighbors pee! It’s disgusting. Probably won’t be releasing here at all next year such a beautiful property yet so sloppy and dirty

Reviews ain’t lying, don’t waste your money applying, scam!

My experience with Deb, the property manager was above and beyond! She took the time to explain everything to me clearly and was polite, kind and understanding with my current situation. She made my experience of renting an apartment for the first time in my life a breeze! She took her time listening to my needs and wants and made sure that everything that I had expressed was met. The buildings and property are clean and my apartment is perfect. I highly recommend this property and their staff!

Absolutely amazing! Deb, the front office manager is fantastic. We Absolutely love it here!

The buildings are nice for the most part, but the property manager is extremely rude and doesn’t care about tenants. We attempted to rent an apartment, and were told incorrect information several times. We wasted money applying and then she told us the truth after. We said we needed a first floor apartment and she said “what’s the deal with that? Why on earth do you need a first floor?” We also asked to come tour another floorplan as the one we were told was available was not, and she said “well…. Are you even gonna be interested in it? I don’t want to waste my time on this if it’s not something you’re gonna want.” She said lots of other rude things, too. It’s very sad- this location has a lot of potential but it’s not worth dealing with that every day. She also leaves rude notes on tenant/building doors frequently.

Love this place and Deb is so great to work with. Quiet neighborhood, fantastic facilities and perfect location. Living here is the best.

Called to get information on a unit. The person who answered was very rude and just wanted to hang up without giving me any info. I definitely feel like I’m saving myself a headache by not moving here. Horrible service.

I honestly loved living here until Candy left the management office. The new manager is rude and has an attitude problem. I called about not receiving my deposit after 30 days, which in the state of Nebraska they are supposed to send within 14 days. She told me on the phone the check was mailed out on the 18th of May, but that’s hilarious cause when I received the check it wasn’t even written until June 8th, as well as mailed postage says June 8th. Who would seriously want an apartment manager that lies? Quite honestly there is other apartment options better in the area, with better management. I signed my lease stating the cleaning fee was going to be $85, stated in the written contract. Then I get my deposit back and over $250 in cleaning fees? Highly don’t recommend overall. Edit to add: Your response really goes to show you have no customer service experience. Your rudeness comes from your tone of voice and how you talk to others on the phone/email, etc. You have not been kind or of any help. Maybe next time trying saying, I’m sorry you felt that way but those were not our intentions.. or something along the lines. Instead of saying “I remember this conversation no one was rude” Thank you for trying to tell someone how they are supposed to feel, rather than taking accountability. You truly need to look at how you treat people! Candy, like I stated before, was so kind and very personable to talk to. Maybe reach out to her for some useful customer service advice!

We have a new front office person, but they never call you back when you leave messages, you can't leave messages on the mba site either. They need to have a complaint box. Also paying so much for rent, we need at least security on site. And for appliances are little out dated, but do run. All I can say you paying for the location not place. If we get communications with the front office, it would help.

Management is absolute trash! New buildings are not worth the verbally degrading notes that MANAGEMENT will leave on your front door. Complaining about having to address issues every single apartment complex would have to due to her age. Perhaps retire if you’re not fit for the role.

Just moved in here and we love it! It’s such a great place to live and Candy is amazing to work with! We will definitely stay here for a long time!

I love living at Wilderness Brook Apartments! It is so beautiful here! Close to everything. Everyday I love coming home to my beautiful apartment!

Candy has been great she helped us so much. Answered any questions we've had. Beautiful apartments!!!

They were flexible with our move-in timeline. The property manager was a joy to work with.