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Reviews ( 1957 ) 4.5

Marilyn Johnson
Marilyn Johnson
2024.07.23
Location
Rooms
Service
Reply from Renaissance Indianapolis North Hotel 2024.07.24
Your positive review means a lot to us, Marilyn! We're looking forward to your next visit and the opportunity to enhance your experience with us even further.
Ross A
Ross A
2024.07.19
Reply from Renaissance Indianapolis North Hotel 2024.07.20
Thank you for the high rating, we’re glad to know your stay was enjoyable. We hope you’ll visit us again in the future!
Gavin McDonald
Gavin McDonald
2024.07.11
Trip type
Vacation
Family
Location
Rooms
Service
Reply from Renaissance Indianapolis North Hotel 2024.07.12
What a joy to find your five-star rating, thank you! We hope it won’t be long before you can experience it all again, Gavin!
Scott Warner
Scott Warner
2024.07.10
Trip type
Vacation
Location
Rooms
Service
Reply from Renaissance Indianapolis North Hotel 2024.07.10
Thank you for your five-star rating, Scott! We hope to be your preferred property whenever your travels bring you to the area!
Joshua Solly
Joshua Solly
2024.07.08
Very welcoming staff they were very helpful and the atmosphere was very warming n it has a good vibe. I wasn’t able to see the rooms but the inside was one of the nicest hotels I’ve been in so I would recommend it if you can afford it lol I’d like to stay here one day/night soon
Trip type
Solo
Location
Rooms
Service
Reply from Renaissance Indianapolis North Hotel 2024.07.10
Thank you for your kind words, Joshua! We're glad our team made you feel so welcome and that you enjoyed the warm, inviting atmosphere of our hotel. We can't wait for you to stay with us in the future and experience everything we have to offer!
Bernard Mickle
Bernard Mickle
2024.07.05
Reply from Renaissance Indianapolis North Hotel 2024.07.06
We're overjoyed to receive your five-star rating! Your satisfaction is our top priority, and it's heartening to know we've succeeded. Thank you for staying with us, and we can't wait to welcome you back for another outstanding experience!
Eric Betz
Eric Betz
2024.07.04
Location
Rooms
Service
Reply from Renaissance Indianapolis North Hotel 2024.07.06
Appreciate you taking the time to leave a positive score! We look forward to welcoming you back on your next visit and aim to provide an even more remarkable experience, Eric!
Martin Flaherty
Martin Flaherty
2024.06.29
Nice facility. Convenient to many things. Great service. Overall nice environment.
Trip type
Business
Location
Rooms
Service
LeeAnne Howe
LeeAnne Howe
2024.06.09
Trip type
Solo
Location
Rooms
Service
Reply from Renaissance Indianapolis North Hotel 2024.06.10
Thank you for your five-star rating, LeeAnne! We hope to be your preferred property whenever your travels bring you to the area!
Cee Cee's Events
Cee Cee's Events
2024.06.06
So busy!
Trip type
Business
Location
Rooms
Service
Reply from Renaissance Indianapolis North Hotel 2024.06.08
Thank you for your valuable feedback. We are glad you enjoyed your stay and were pleased with our accommodations. We hope to have the pleasure of welcoming you back again soon!
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""
2024.06.03
Positive: "" Negative: ""
Eric
Eric
2024.06.01
The rooms had an odd smell in the bathroom around the toilets. The rooms had popcorn ceilings, probably asbestos. The breakfast was a bait and switch. They tell you breakfast is served in the morning, but make no mention of the price. The quality is not worth 20 dollars per person.
Trip type
Vacation
Location
Rooms
Service
Reply from Renaissance Indianapolis North Hotel 2024.06.04
Eric, we appreciate your feedback and are sorry to hear about the issues you encountered in your room and with breakfast. Our team will look into the odor you mentioned to ensure all of our accommodations are kept fresh and welcoming for guests. Additionally, we're reviewing our communication regarding breakfast to ensure clarity on pricing. We hope to have the opportunity to welcome you back and provide a more satisfying experience.
Albin Thottiyil
Albin Thottiyil
2024.05.28
Would not recommend this hotel.
Location
Rooms
Service
Reply from Renaissance Indianapolis North Hotel 2024.05.30
Albin, your feedback is concerning to us, and we sincerely apologize for not meeting your expectations. We are committed to improving and would be grateful for the chance to provide a better experience should you choose to stay with us again. Thank you for your candid review.
Felice
Felice
2024.05.26
I was very underwhelmed by this property. I spent 40,000 points and feel it was a complete waste. I arrived pretty late in the evening to a non-working tv, also was missing basic items in the room. When I called down to the front desk the guy that answered said there was nothing he could do and I could talk to management about it the next morning. I was checking out so that was useless. I am Titanium so I know what to expect from the brand, and this propery is just lackluster. It's certainly not the worst but nothing to call home about.
Felice
Felice
2024.05.26
I was very underwhelmed by this property. I spent 40,000 points and feel it was a complete waste. I arrived pretty late in the evening to a non-working tv, also was missing basic items in the room. When I called down to the front desk the guy that answered said there was nothing he could do and I could talk to management about it the next morning. I was checking out so that was useless. I am Titanium so I know what to expect from the brand, and this propery is just lackluster. It's certainly not the worst but nothing to call home about.
Reply from Renaissance Indianapolis North Hotel 2024.05.29
Thank you for your feedback, Felice. We regret that your experience did not live up to the high standards you've come to expect as a Titanium member. We sincerely apologize for the issues with the TV and missing in-room amenities, and for the unfortunate response from our team. We are taking your comments seriously to improve our service and facilities. Please allow us another chance to show you the quality and hospitality we strive to offer.
Jeff Gunther
Jeff Gunther
2024.05.25
So far so good... nice roo.s... great location...awesome service
Trip type
Business
Family
Location
Rooms
Service
Reply from Renaissance Indianapolis North Hotel 2024.05.29
Thank you for your feedback, Jeff! It's fantastic to know that our rooms, location, and service have all contributed to a positive experience for you at the Renaissance Indianapolis North Hotel. We're grateful for your four-star rating and can’t wait to welcome you back for another great stay soon!
B&J Family
B&J Family
2024.05.20
Location
Rooms
Service
Reply from Renaissance Indianapolis North Hotel 2024.05.21
Thank you for the five-star rating! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.
איתן יונג'י
איתן יונג'י
2024.05.19
It had a really good service and really good food and was very fun to celebrate bar mitva
Location
Rooms
Service
Reply from Renaissance Indianapolis North Hotel 2024.05.21
Thank you for celebrating such a momentous occasion with us! We're so pleased you enjoyed the service and food during the bar mitzvah. Our team is dedicated to making every event memorable, and we look forward to the opportunity to host you again soon.
Albin Thottiyil
Albin Thottiyil
2024.05.18
Check in and check out times are not horrible Room ac is fixed and won't go below 70 The gym is below average
Trip type
Business
Location
Rooms
Service
Reply from Renaissance Indianapolis North Hotel 2024.05.21
Thank you for bringing these issues to our attention, Albin. We apologize that the air conditioning settings and fitness center were not satisfactory. We are looking into these matters to see how we can enhance our facilities and guest experience. We hope you will give us another chance to provide a stay that exceeds your expectations.
Jason Stepp
Jason Stepp
2024.05.16
Reply from Renaissance Indianapolis North Hotel 2024.05.18
Thank you for your five-star rating, Jason! We hope to be your preferred property whenever your travels bring you to the area!