Maine Optometry - Brunswick Reviews

Catherine Stuart 2025.11.03

     

Terrible Business This place is AWFUL. I PAID 292.00 just for a glasses prescription exam. Do not go here. I was told the exam was 200.00. I was told my insurance was in network and in the past it has ALWAYS paid for a portion of my eye exams. I was seen last March, it's now November and I just got my first bill for that visit??? Plus, she was VERY UNTHOROUGH and the glasses I ordered based on her prescriptions don't even work. There’s a reason this place can get you in quickly. No one wants to go there. Plus I GUARANTEE you they are artificially inflating their ratings.
Date of experience: 03 October, 2025

Useful Report

Jackie Olds 2024.01.27

     

Useful Report

Stephen Chrane 2024.01.27

     

Useful Report

Suzanne Mallett 2024.01.26

     

From beginning to end, always a satisfying experience.

Useful Report

Sarah Leeman 2024.01.26

     

Doctor Shum is amazing! Best experience I have had with an eye exam. Staff is friendly and helpful.

Useful Report

George Metes 2024.01.25

     

From Check-in to testing to Dr. Vien's evaluation to check out everything was done comfortably and professionally.

Useful Report

Kathy Rankin 2024.01.25

     

Very clean, friendly and professional. Very thorough examination. Thank you.

Useful Report

Elizabeth Johnson 2024.01.25

     

What a great group very efficient my appointment was on time not much waiting they give you very good suggestions on what's affordable

Useful Report

Micheline Boisvert 2024.01.24

     

We are very pleased with our Optometry office. Every one is very pleasant to talk to and very helpful. They listen to your needs. Dr. Shum is wonderful he really listens and very helpful. Thank you.

Useful Report

Conor Smith 2024.01.24

     

Useful Report

Katie Whitney 2024.01.24

     

The whole team was awesome, instilled great confidence. Dr. Shum was very thorough and helpful!

Useful Report

Nicole Rush 2024.01.23

     

I can not express how kind, helpful, and understanding every person I have interacted with is! They return calls promptly, take your concerns seriously, and do it with a smile. It is refreshing to have a medical practice of any kind be so responsive and caring. I am extremely happy to have them on my side. Also the office is very clean, easy to get to and plenty of parking.

Useful Report

Erin Welch 2024.01.23

     

Lovely, professional staff, efficient and yet they take time to explain everything, and I was able to get an appointment quickly. Highly recommend.

Useful Report

Frank Perry 2024.01.23

     

Useful Report

James Heard 2024.01.20

     

Keep up the good work and beenig so nice to customers.

Useful Report

Jan Archer 2024.01.20

     

Good experience.

Useful Report

Franklin Reed 2024.01.20

     

Useful Report

Fernando Ferreira 2024.01.17

     

Service was exceptionally

Useful Report

Ravish Bhasin 2024.01.17

     

Useful Report

Maggie Limm 2024.01.16

     

Their staff is always very helpful and welcoming. They were so accommodating recently when I had to place an urgent order for contact lenses--I might be able to get contacts cheaper online, but this is a local business/medical practice and that is a huge plus for me!

Useful Report