MaidPro

MaidPro Reviews

Excellent rating
4.8
163 reviews Verified
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Reviews (163)
Candace Hamby
Candace Hamby
2024.01.20
Catina was amazing. Thank you
Rebecca Ophoff
Rebecca Ophoff
2024.01.09
Greg Magnusson
Greg Magnusson
2023.12.13
Positive
Professionalism
We were biweekly clients of MaidPro for three years. Never missed a single payment. Never gave a single problem to any of their long line of rotating employees who would clean my house a few times and then quit the company. Until one day they informed me they were no longer going to clean my master bedroom or bathroom because I have some lifestyle furniture in the corner of the bedroom... that has been there the whole three years. Honestly, I think it was just an excuse to cover up for the fact that we had complaints about their sloppy work for the last several cleanings, each of which was with a different, new employee. Service has gone distinctly downhill since COVID. Regardless, had to find another company that actually cleaned the house, and wasn't oddly discriminatory against furniture.
Reply from MaidPro 2020.08.28
Thanks—we look forward to continuing to provide you with excellent service!
Stephanie Butler
Stephanie Butler
2023.12.04
I have been using MaidPro for cleaning for several months. Cleanings are every other week. I have been very impressed with the service and professionalism of the team.
Allison Dalton
Allison Dalton
2023.09.11
Positive
Professionalism
My normal cleaning day fell on Labor Day this time so we pushed it back a week. Emily, our usual technician, was off today. Samantha came this afternoon and cleaned our house. She mentioned that Emily had trained her. It definitely showed. She did a fabulous job. MaidPro keep hiring quality staff like Emily and Samantha. It showes that you are a great business that hires and keeps great employees. Thanks again Samantha for a great job!
Reply from MaidPro 2022.10.05
Thanks for the wonderful review, Allison. Our team strives to provide you with the absolute best service and we look forward to keeping your home clean for years to come.
Matthew Begay
Matthew Begay
2023.06.22
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Fantastic job by Emily. Apartment looked spotless. I’ll be using MaidPro for a monthly bathroom and kitchen clean. Highly recommend!
Jennifer
Jennifer
2022.12.05
Positive
Punctuality
Quality
Value
Porchesa and Lily have been great and consistently clean well.
Reply from MaidPro 2022.12.05
Thanks so much! We appreciate your loyalty and kind words, Jennifer!
Suzy Thacker
Suzy Thacker
2022.11.10
paul romine
paul romine
2022.09.07
Positive
Professionalism
Quality
Responsiveness
Value
Mackenzie did a great job today cleaning our house. 1st Class.
Reply from MaidPro 2022.05.18
Thanks, paul. We look forward to continuing to provide you with excellent service!
Stacie Sands
Stacie Sands
2022.08.11
Positive
Professionalism
Punctuality
Quality
Value
Kayleigh was fantastic!!!
Reply from MaidPro 2022.08.11
Thanks very much for your positive feedback, Stacie! Our PROs work hard to make sure we exceed expectations at all of our cleans.
Valerie Fischer
Valerie Fischer
2022.08.08
Positive
Professionalism
Quality
We've had a good experience with Maid Pro in Carmel, IN overall since joining the service in 2021. Recently, we have been working with Kaitlynne and have been pleased with the service and experiences. She is professional and has been flexible to our needs. We appreciate the attention to small details such as making the kids beds with their stuffed animals and cleaning the smudgy fingerprints on our glass sliding door. I would recommend her and this service to others!
Reply from MaidPro 2022.08.08
Thanks very much for your positive feedback, Valerie.
debby dzeguze
debby dzeguze
2022.07.28
Positive
Professionalism
Quality
Value
Janelle and Lily did a fantastic job of cleaning my house.
Reply from MaidPro 2022.06.06
Thanks for the kind words, debby! We're proud to provide you with a level of service that elicits such a wonderful review.
Tracy Tabacchi
Tracy Tabacchi
2022.05.20
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Janelle did an amazing job! My house is perfect and sparkling.
Reply from MaidPro 2020.09.28
Thank you! Your review means so much to us and we appreciate having you as a customer. Please let us know if there's anything else we can do for you.
Sarah W
Sarah W
2022.05.13
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Always professional, on time and great experience. Porchesa does a wonderful job and I always enjoy having her in my home.
Reply from MaidPro 2022.05.13
Thanks, Sarah! We’re grateful that you took the time out to leave us this note. MaidPro values our customer satisfaction as top priority and it’s customers like you that make our job wonderful. We look forward to serving you again.
Mi Roberts
Mi Roberts
2022.04.19
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Janelle is a PRO!! Thanks for allowing me to be one of your regulars! I would recommend MaidPRO to anyone!
Reply from MaidPro 2022.04.19
Hi Mi, thanks for the wonderful review. Our team at MaidPro strives to provide you with the absolute best service and we look forward to keeping your home clean for years to come.
David Morgan
David Morgan
2022.04.15
Did a great job.
Reply from MaidPro 2022.04.15
Thanks very much for your positive feedback, David! Our PROs work hard to make sure we exceed expectations at all of our cleans.
Garrett Baker
Garrett Baker
2022.04.15
I typically use MaidPro as my go-to cleaning. I'm pretty clean as it is so only a few times per year. Valeria did an awesome job at my place today. Towels were unfolded and refolded to make them look nicer. I also accidently left the garbage can in an area of the kitchen it normally wouldn't be. She put it in it's proper place. The proper place and typical place isn't the same so definitely been storing my garbage can incorrectly over a year. Awesome service!
Reply from MaidPro 2022.04.15
Hi Garrett, thanks for the wonderful review. Our team at MaidPro strives to provide you with the absolute best service and we look forward to keeping your home clean for years to come.
ivory blue
ivory blue
2022.03.17
Critical
Professionalism
Quality
Responsiveness
Value
Cari B
Cari B
2022.03.15
Positive
Professionalism
Quality
Value
We love having Kenzie as our cleaning professional! She is very friendly and always does an outstanding job for us! I would absolutely recommend Maid Pro for your cleaning needs.
Reply from MaidPro 2022.03.15
Thanks for the positive review, Cari! We take pride in what we do and this means so much to all of us here at MaidPro.
Kim Davis
Kim Davis
2022.03.05
Positive
Professionalism
Punctuality
Value
Emily with MaidPro was detailed and hard working. She was proactive jumping in and completing tasks without need for direction. Thanks for your help today.
Reply from MaidPro 2022.03.05
Hi, Kim! Thanks for leaving us such a wonderful review. We are glad that you are happy with your clean--our dedicated staff will be pleased to learn of your high praise.