love4picnic AND Glamping Associate

love4picnic.com.sg

love4picnic AND Glamping Associate Reviews

Average rating
3.4
48 reviews Verified
love4picnic AND Glamping Associate
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Reviews ( 48 ) 3.4

Aditya Sardesai
Aditya Sardesai
2021.05.01
not recommends
Extremely poor and unprofessional. DO NOT BOOK THEM. I had booked one night Glamping stay with Love4picnic and had made a partial payment in advance for my wife’s birthday. The promised check-in time was 4 pm and a pickup was promised. Hafiq reached to pick us up only at 6.30 pm. The car interiors and seats were full of dust. He apologised saying it was due to Ramzan he has to take a few breaks. So I tried to understand that it must be a genuine reason. On reaching the camp site there were no arrangements made. Just a shabby tent was set up with practically nothing in it. On pointing that out Hafiq said that he is still setting that up and would need an hour more. Finally some lights were added only by 9.30 pm. When we expressed the disappointment, he mentioned he completely understands and will give us another booking on another day with all as promised and more setup and he left. On next day he has blocked my number and also is not picking up my calls. Extremely unprofessional and unethical service. Would recommend everyone not to have any business with them as they are sure to ruin your day.
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Nicholas
Nicholas
2021.04.26
1.0 Verified
Bad ☺ No fan , which was promised- ended having to leave as it was not possible to sleep there
Ju Juu
Ju Juu
2021.04.02
not recommends
DEFINITELY NOT RECOMMENDING! ‘Love4picnic.com’ to anyone. NO CREDIBILITY. Unprofessional and ZERO business ethics!!! 100% Payment made in advance as requested, you get: 1. super late show up for set-up on day before party without prior informing host. 2. unprepared for set-up with missing equipment. 3. did not deliver decorations on day of party. 4. sent messages to both mobile nos. 93841244 and 91894127. read/seen messages, but choose not to respond at all! 5. No return calls from management to explain and apologize nor rectify issue, much to offer service recovery. ZERO Project Management skills and fail on customer service!!! Party for kids and adults totally ruined with stress!
Garima Singhal
Garima Singhal
2021.03.26
not recommends
We had booked one night Glamping stay with Love4picnic and had made a full advance payment 2 weeks before the date of check-in. The promised check-in time was 3 pm and we reached the campsite by 4.30 pm only to find that nothing was set up. Mr. Hafiq showed up at 7 pm and advised that it would take another hour to set things up. We expressed our disappointment since the experience was already ruined. Mr. Hafiq apologised and offered a full refund. We asked him to transfer the refund immediately. He told us that he was not able to transfer the money at that point but would send it later in the evening. Believing his word, we returned home. Upon following up the next day, we were told that the refund would be processed in 2 - 3 days. Since then we have been calling/texting them but there has been no response. We are highly disappointed on this unethical behaviour - the committed service was not given and a false promise of refund made which is yet to be fulfilled. It's been a week already and there is no response yet. In fact, the phone is not reachable now. Please be very careful before booking any arrangements with them.
Anonymous
Anonymous
2021.03.23
8.0 Verified
Very good ☹ the host needs to be a lil more proactive in returning queries as some of us are first timers booking this. an extra fan will be good and power bank or batteries will be much helpful...other than that...the deco and accessories were good...
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Ring0419
Ring0419
2021.02.14
5.0 Verified
☺听着海浪声入睡还是挺舒服的 ☹很难联系到酒店,回复慢。没有看到任何员工。帐篷内地脏,有难闻的气味,没有给对密码锁的密码。附近厕所在装修没法用
Arvin Kaur
Arvin Kaur
2020.09.23
not recommends
Overly priced and they require full payment even before the event. Rugs were old and dirty. The food was normal coffee shop food. Nothing was unique. Nothing was customised despite sending a sample photo. Disappointing experience
Nurul
Nurul
2020.03.23
7.0 Verified
Good ☺ Location. Spacious. ☹ The fan wasn’t working well. The air bed could be pump better.
Asynor
Asynor
2020.03.22
5.0 Verified
Ok only ☺ Bed not comfortable ☹ Fan only work frm 7pm to 11pm..so stuffy
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Jinky Bragg
Jinky Bragg
2020.02.23
recommends
costumer service 5* thank you for being part of our anniversary. its amazing experience that we treasure 4ever..
Asia
Asia
2020.02.02
8.0 Verified
☺Нам не повезло с погодой, но несмотря на это могу сказать:Красивое место, на берегу моря с песчаным пляжем Парковая зоня, рядом прокат велосипедов. В палатке уютно, красивое освещение ☹Немного сложно найти место расположения( удалось только после телефонного звонка).Указатель был бы кстати. Самолеты заходят на посадку практически над головой, а самолетов в сингапурский аэропорт садится много, хотя ,как ни странно это не мешало спать
Helmie
Helmie
2020.01.29
6.0 Verified
Pleasant
Anonymous
Anonymous
2020.01.27
7.0 Verified
Enjoyed except for some inconveniences ☺ Tent was big enough and staff was friendly n helpful ☹ Smelly toilets and bed did not hold the air for long
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Melvin
Melvin
2020.01.25
8.0 Verified
Very good
Nuur
Nuur
2020.01.20
7.0 Verified
Good ☺ Its good for family bonding.
Tang
Tang
2020.01.16
3.8 Verified
Not worth the money ☹ There’s used plates , used water goblets , and used tissues in there. Totally not worth $300 . It’s really not worth it
Mei
Mei
2020.01.11
8.0 Verified
Very good
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Chloe
Chloe
2020.01.02
3.8 Verified
Not a hotel service in the noisiest place in Singapore ever. ☺ Nothing ☹ Tents are located in a public space that’s not fenced nor watched. The area was filthy and full of waste on the ground around the tents. Someone freely put his tent between the one we had rented and the seafront we were supposed to see. When we asked a group of people not to shout beside our tent at 4.30 am they told us they could do what they wanted in a public space and continued to do so until 6 am. Tents were not equipped as described in the offer, mattresses are inflatable and one of them was deflated (no equipment to re-inflate), and top sheet are not provided. Toilets and lavatories are public and in a disgusting state from 8 pm. Tents are right below the end of the air lane of all the planes right before their landing at Changi Airport (Planes are as low above the tents as you can’t hear someone talking to you or even shouting something at you – most of the time every 3 minute). Families and groups of people partied, played loud music, chatted, screamed and giggling loud all-night-long until 6 am. We didn’t get what the offer could let us expect and we find it isn’t worth the price.
Raisun
Raisun
2019.12.30
2.5 Verified
Horrible Experience ☺ Teach me a lesson. DON’T CHOOSE THIS PLACE! ☹ It was such an awful night that we could not fall asleep at all during the whole night. About 30 people with 6 tents play loud music and enjoy their BBQ until 6 am with kids screaming and running around our tent. The air bed is sticky and without air, we were almost sleep on the ground. We took a taxi to escape this horrible place at 6 am.
Esh
Esh
2019.12.14
6.0 Verified
Pleasant ☺ It has a cosy feeling.. the company gave me extra bed which was awesome.. weather spoiled a bit but still had a awesome time ☹ It was rainy therefore we don't feel the impact of heat tt much but the fans can be better..