London Dermatology Clinic

londondermatologyclinic.com

London Dermatology Clinic Reviews

Good rating
4.2
372 reviews Verified
London Dermatology Clinic
%title%

%offer%

Reviews ( 372 ) 4.2

somoeroniya
somoeroniya
2024.05.18
Excellent service, special thanks to Dr. Pitsan, very attentive to details, and special thanks to Marta (blood test), an excellent professional in her field, very carefully and accurately, painlessly performs her work.The girl at the reception, Shamari, is very sweet, caring and attentive, thank you very much, I definitely recommend.
Advertisement
somoeroniya
somoeroniya
2024.05.18
Excellent service, special thanks to Dr. Pitsan, very attentive to details, and special thanks to Marta (blood test), an excellent professional in her field, very carefully and accurately, painlessly performs her work.The girl at the reception, Shamari, is very sweet, caring and attentive, thank you very much, I definitely recommend.
Jacqui Abrahart
Jacqui Abrahart
2024.05.07
Dr Nicholas Segaren and Michelle from this practice are so very professional. I was taken care of in such a compassionate, empathetic way from the moment I arrived. Thank you
Reply from London Dermatology Clinic 2024.05.15
Dear Jacqui, Thank you so much for your kind words! Dr. Nicholas Segaren and Michelle strive to provide the highest level of professionalism and compassion to all our patients, and we're thrilled to hear that you had such a positive experience during your visit. Your feedback means a lot to us, and we truly appreciate you taking the time to share your thoughts. If you ever need anything in the future, please don't hesitate to reach out. Best wishes, LDC Clinic Manager
Barbara Moffat
Barbara Moffat
2024.05.07
I had a great experience, from the initial meeting to the execution of the mole removal. Everything was easy, valuable information and some laughs whenever they spotted I was nervous. I would highly recommend :)
Reply from London Dermatology Clinic 2024.05.15
Dear Barbara, Thank you immensely for sharing your wonderful experience with us! We're thrilled to hear that your journey from the initial meeting to the mole removal was smooth and enjoyable. Making our patients feel comfortable, informed, and even sharing a laugh to ease nerves is always our goal. Your recommendation means a lot to us, and we genuinely appreciate your trust in our services. If you ever need anything in the future, please don't hesitate to reach out. Best wishes, LDC Clinic Manager
Darren Peagam
Darren Peagam
2024.04.30
Reply from London Dermatology Clinic 2024.05.15
Dear Darren, Thank you so much for awarding us with a stellar 5-star rating on Google! We're truly grateful for your support and encouragement. Your feedback fuels our dedication to providing exceptional service, and it means the world to us. If there's ever anything we can do to enhance your experience further, please don't hesitate to let us know. We look forward to serving you again in the future! Best wishes, LDC Clinic Manager
Advertisement
Frances Stanfield
Frances Stanfield
2024.04.29
Dr. Jenny and Clinic assistant Michelle treated me with the utmost care. I felt very well looked after and checked in on at every stage of my procedure. Everything was explained to me very clearly and in great detail - it was amazing to be able to have the removals right away after the consultation. After the procedure all the staff took the time to make me comfortable and thoroughly checked that I was feeling well enough to leave. A big Thank You to them both!
Reply from London Dermatology Clinic 2024.05.15
Dear Frances, Thank you so much for taking the time to share your experience with us! Dr. Jenny and Michelle are dedicated to providing exceptional care, and we're thrilled to hear that you felt well looked after throughout your procedure. Clear communication and thorough explanations are always our priority, and we're delighted that you found our process seamless. Your comfort and well-being are paramount to us, and we're glad our team could ensure you felt at ease both during and after your visit. We truly appreciate your kind words and your trust in us. If you ever need anything in the future, please don't hesitate to reach out. Best wishes, LDC Clinic Manager
Lara Csepreghi
Lara Csepreghi
2024.04.29
I would highly recommend a visit to the London Dermatology clinic, the whole process from start to finish was really smooth. I was happy with my treatment plan, the consultant I saw made me feel at ease and the clinic manager (Angel) was so friendly and welcoming. I'll 100% be back!
Reply from London Dermatology Clinic 2024.05.15
Dear Lara, Thank you so much for your glowing recommendation! We're thrilled to hear that your experience at the London Dermatology Clinic was smooth and satisfactory from start to finish. Ensuring our patients feel comfortable and well-informed is always a top priority for us, and we're delighted that both the consultant and Angel, our clinic manager, contributed to your positive experience. Your confidence in us and your intention to return mean the world to us. We can't wait to welcome you back again and continue providing you with excellent care! Best wishes from LDC Team
Harri Williams
Harri Williams
2024.04.25
Everyone at the clinic from the reception ladies to the medical staff were polite friendly. There was a little problem with an appointment but it was immediately put right by Michelle and Angel, the practice manager. Thank you! I eventually had a consultation with Ms Jenny, the surgeon.She had a lovely, friendly bedside manner. She was extremely patient and explained everything to me in a very clear and cogent way without any medical jargon. I was indecisive about what procedure I should take so Ms Jenny gave me several options which was a great help. Thank you! I would highly recommend this clinic.
Reply from London Dermatology Clinic 2024.05.15
Dear Harri, Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with us. It's fantastic to know that everyone, from our reception team to our medical staff, made you feel welcome and cared for. We sincerely apologize for any inconvenience regarding your appointment, but we're delighted that Michelle and Angel swiftly resolved the issue for you. We're also glad to hear that Ms. Jenny provided you with attentive and clear guidance during your consultation, helping you navigate your options with ease. Your recommendation means a lot to us, and we look forward to serving you again in the future. Best wishes from LDC Team
Charley
Charley
2024.04.24
I visited this clinic under the guise that I would have a consultation prior to allergy testing. In an email I had previously asked whether the dermatologist would advise on the most suitable allergy testing (they offer two kinds) during the consultation, they did not respond, and now I see why. During the consultation, I showed the dermatologist my skin and explained the situation and why I believe I may have allergies. She asked about steroid creams and I told her that I no longer use these as they make my skin worse, she then wanted to prescribe me a course of oral steroids, which I told her I did not want. After agreeing to prescribe some stronger anti-histamines to help with itching, she asked if I wanted to try protopic cream, which I did not. She then proceeded to say “oral steroids only then”, to which I responded “I do not want any steroids, period.” The dermatologist then proceeded to tell me word for word “you definitely have allergies.” Despite the fact she was so sure I definitely have allergies and me telling her I do not want steroids multiple times, she proceeded to print out a prescription for anti-histamines AND oral steroids and began explaining how to take the oral steroids. I am unsure how it is acceptable to proceed to prescribe a patient this medication when you have made it quite clear you believe they have allergies; prescribing someone a strong medication (which they have told you they do not want) instead of helping them get to the root cause of the problem by discussing and proceeding with allergy testing (which was the whole point of the consultation) so that allergens can be found and avoided. The dermatologist proceeded to tell me to get information and book in for allergy testing at the front desk. At the front desk I was given two print outs regarding the two types of allergy testing they offer, and told to decide which one I want. I could have saved myself £195 and found this same information on Google. Very disappointing. Since posting this review, I have been called by the clinic manager, and instead of an apology they attempted to gaslight me in to thinking my experience of the consultation was incorrect. Just awful.
Reply from London Dermatology Clinic 2024.04.24
We are sorry that you feel dissatisfied despite the specialist explaining the rationale of the investigations and treatment options. Our call handlers will not themselves provide medical advice or recommendations on any allergy tests as this is subject to consultation with the doctor. Allergy tests can be expensive in the private sector and patients are always provided options as some are more expensive than others. If a doctor advises to postpone a test citing medical reasons then this is done with the patients best interests in mind and good medical practice. I appreciate the cost of the consultation concerns you but additional tests would cost much more than this. At the same time, the doctors are here to provide a professional opinion and it would not be appropriate for them to ignore good medical practice and adopt instructions from a patient instead. The manager called to clarify your experience and provide an opportunity to speak to the doctor again to try and improve your experience since all of your past reviews have been negative for whichever organisation you have reviewed so we hoped we might be able to change that. We wish you the best for the future, LDC Team.
Advertisement
Steve Daly
Steve Daly
2024.04.24
I highly recommend this clinic, the treatment I received from Dr Mashhadi and nurse Michelle was first class, I would not hesitate to return if I needed to. Thank you very very much!!.
Reply from London Dermatology Clinic 2024.04.24
Dear Steve, Thank you so much for your wonderful recommendation! We're thrilled to hear that you had a first-class experience with Dr. Mashhadi and our Clinical Assistant Michelle. Providing top-notch treatment and care is always our priority, and we're delighted that you felt well taken care of during your visit. Your kind words mean a lot to us, and we truly appreciate your trust in our clinic. Should you ever need our services again, we'll be more than happy to assist you. Thank you once again for choosing us! Best wishes, LDC Clinic Manager
Jerry Butler
Jerry Butler
2024.04.18
Very professional and friendly service, starting from the receptionist right through to the surgeon and his assistant. I am exceptionally pleased and grateful to Ivo who did a fantastic job. I would most definitely recommend (The London Dermatology Clinic) to anyone seeking professional treatment. Well done guys and thanks once again. 👍🏾
Reply from London Dermatology Clinic 2024.04.19
Dear Jerry, Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with us, from start to finish. It's always our goal to provide professional and friendly service at every step of the way, and we're delighted that you felt well taken care of by our team, including our receptionist, surgeon, and assistant. Ivo will be especially pleased to hear that you're exceptionally pleased with the fantastic job he did. Your recommendation means a lot to us, and we truly appreciate your kind words and recognition of our efforts. If you ever need anything in the future, don't hesitate to reach out. Thanks again for choosing The London Dermatology Clinic! Best wishes, LDC Clinic Manager
Amanda
Amanda
2024.04.18
A very positive experience from start to finish. Dr Syed Mashhadi and his assistant Michelle are an absolutely brilliant team. Professional and efficient but also really friendly and caring, Dr Syed put me at ease by explaining every step of the procedure very clearly. Thank you! I highly recommend this clinic and will definitely be coming back again!
Reply from London Dermatology Clinic 2024.04.19
Dear Amanda, Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with Dr. Syed Mashhadi and Michelle. They truly are a fantastic team, combining professionalism and efficiency with genuine empathy, friendliness and care. It's great to know that Dr. Syed's clear explanations helped put you at ease throughout the procedure. Your recommendation means a lot to us, and we're delighted to hear that you'll be coming back again. If you ever need anything in the future, please don't hesitate to reach out. Thanks again for choosing our clinic! Best wishes, LDC Clinic Manager
Cathrine Coburn
Cathrine Coburn
2024.04.06
Angel and the team are fantastic!! Extremely knowledgeable and very welcoming, I felt very at ease. So happy with the treatment I received and would 100% recommend them. Thank you again for all your help.
Reply from London Dermatology Clinic 2024.05.15
Dear Cathrine, Thank you so much for your glowing review! We're thrilled to hear that our team provided you with a fantastic experience. Creating a welcoming and comfortable environment for our clients is always our priority, and we're delighted that you felt at ease with us. It's wonderful to hear that you're happy with the treatment you received and that you would wholeheartedly recommend us. Your kind words mean a lot to us, and we truly appreciate your recommendation and support. If you ever need anything in the future, please don't hesitate to reach out. Thanks again for choosing us! Best wishes, LDC Clinic Manager
Advertisement
George Druttman
George Druttman
2024.04.05
I saw Dr Iv Gwanmesia at the London Dermatology Clinic to have a bcc removed from my face . I found him to be very professional , courteous and gently . The procedure was performed uneventfully , smoothly and painlessly and without any scarring . I highly recommend this practitioner and the Clinic. George D
Reply from London Dermatology Clinic 2024.04.19
Dear George, Thank you so much for your kind words and positive feedback. We're delighted to hear about your experience with Mr Ivo Gwanmesia at the London Dermatology Clinic. Providing professional, courteous, and gentle care is always our aim, and we're glad that you found the procedure to be uneventful, smooth, and painless, with no scarring. Your recommendation means a lot to us, and we're grateful for your trust in our practitioner and clinic. If you ever need anything in the future, please don't hesitate to reach out. Thanks again for choosing us! Best wishes, LDC Clinic Manager
O. R.
O. R.
2024.04.05
I had a really pleasant experience getting a mole removal today, there was a bit of a delay on being seen initially howevever once I was called the entire process was so smooth and comfortable. Staff were friendly and polite and Dr Jenny who did my procedure was very personable and explained everything I needed to know before getting started, and made the whole experience feel great. No questions left unanswered and clearly enjoys her work. The clinic is really clean and bright (although a bit warm in the waiting room!) thanks!
Reply from London Dermatology Clinic 2024.04.19
Dear Oliver, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a pleasant experience getting a mole removal at our clinic. We apologize for any initial delay in being seen but are glad to hear that once called, the process was smooth and comfortable for you. Dr. Jenny is indeed a valued member of our team, and we're delighted that she made you feel at ease by explaining everything thoroughly and making the experience great. Your feedback about the cleanliness and brightness of our clinic is much appreciated, and we'll certainly look into adjusting the temperature in the waiting room. If you need anything in the future, please don't hesitate to reach out. Thanks again for choosing London Dermatology Clinic. Best wishes, LDC Clinic Manager
Mohamed Tribak
Mohamed Tribak
2024.04.05
Smashing clinic. Loved speaking with Conor on the phone. Dr Jenny was an amazing surgeon. Will be coming back for anything else
Reply from London Dermatology Clinic 2024.04.19
Dear Mohamed, Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had a great experience with our clinic and team. Conor is fantastic at what he does, and we're glad you enjoyed speaking with him. Dr. Jenny is indeed an amazing surgeon, and we're delighted that she provided you with exceptional care. We look forward to welcoming you back for any future needs you may have. If there's anything else we can assist you with, please don't hesitate to reach out. Thanks again for choosing our clinic! Best wishes, LDC Clinic Manager
Connie Callaghan
Connie Callaghan
2024.04.05
I had a great treatment at the London Dermatology Clinic, I highly recommend it and will be going back soon. Thank you! X
Reply from London Dermatology Clinic 2024.04.19
Dear Connie, Thank you so much for your kind words and recommendation! We're thrilled to hear that you had a great treatment experience at the London Dermatology Clinic. We're looking forward to welcoming you back soon for your next visit. If you have any questions or need assistance in the meantime, please don't hesitate to reach out. Thanks again for choosing us! Best wishes, LDC Clinic Manager
Advertisement
Ella Neate
Ella Neate
2024.04.05
I recently visited this Clinic for a treatment and instantly felt comfortable due to a warm welcome from the lovely manager Angel. It was a great and professional service and I would highly recommend to anyone to go and meet the team for a consultation!
Reply from London Dermatology Clinic 2024.04.19
Dear Ella, Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience during your recent visit to our clinic. Providing a warm and welcoming environment is a top priority for us, and we're delighted that our management made you feel comfortable right from the start. We're glad you found our service to be great and professional, and we truly appreciate your recommendation to others. If you ever need anything in the future or have any questions, please don't hesitate to reach out. Thanks again for choosing us! Best wishes, LDC Team
Chris Megson
Chris Megson
2024.04.05
Excellent service in every respect and very pleased with the outcome. Many thanks.
Reply from London Dermatology Clinic 2024.04.19
Dear Chris, Thank you so much for your kind words and positive feedback! We're delighted to hear that you had an excellent experience with us and that you're pleased with the outcome. Providing exceptionally high quality and professional service is always our goal, and we're delighted that we met your expectations. If you ever need anything in the future or have any questions, please don't hesitate to reach out. Thanks again for choosing London Dermatology Clinic. Best wishes, LDC Clinic Manager
Jurate Juozapaviciene
Jurate Juozapaviciene
2024.04.04
I recently underwent a minor surgery procedure at the London Dermatology Clinic, where I had several moles removed on my face by the exceptional Plastic Surgeon, Dr. Jenny. Dr. Jenny's professionalism and expertise were evident during our consultation, where she patiently explained every aspect of the surgery with meticulous detail. Despite my usual anxiety surrounding medical procedures, her reassuring demeanor immediately put me at ease. Throughout the procedure, Dr. Jenny continued to demonstrate her expertise by guiding me through each step, ensuring that I remained comfortable and informed. Her gentle and caring nature made the entire experience surprisingly pain-free and remarkably swift. I am immensely grateful for the exceptional care and attention I received not only from Dr. Jenny but also from the attentive staff at the clinic. Special thanks to a very kind Doctor’s asistant Michelle, whose presence and support were invaluable during the procedure, providing comfort and reassurance when I needed it most. Thanks to the expert care I received at the clinic, the healing process has been remarkable, with hardly any visible signs of any post procedure marks left on my face. I cannot express enough gratitude for the professionalism and care demonstrated by Dr. Jenny and her team. For anyone seeking expert medical advice and professional top quality surgical procedures, I wholeheartedly recommend the London Dermatology Clinic. Their commitment to excellence, patient care and satisfaction is truly commendable. Thank you from the bottom of my heart for the outstanding service and exceptional results.
Reply from London Dermatology Clinic 2024.04.19
Dear Jurate, Thank you very much for your heartfelt review! We're thrilled to hear that you had such a positive experience with us, especially with Dr. Jenny and Michelle. Providing exceptional care and making our patients feel comfortable and informed is our top priority, and we're glad we could exceed your expectations. Your recommendation means a lot to us, and we're grateful for your kind words. If you ever need anything in the future or have any questions, please don't hesitate to reach out. Thanks again for choosing the London Dermatology Clinic! Best wishes, LDC Clinic Manager