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Reviews (241)
colton schlenz
2023-09-20
I asked before I purchased bc I know rebates for hard and a joke most of the time! Sales lady just wanted to get a up sale. She didn’t know her product or how the rebates work and I ended up getting screw over. I called and asked but they wouldn’t honor the price and the rebate that we discussed in the store.
Not doing business with a company/store with lairs sales people.
Kiwi Freak Creations
2023-09-16
We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!
Nancy Thompson
2023-09-15
Polite and efficient associate worked with me to find flattering frames. She also checked for coupons available to give me the best price. I have returned to have fit adjusted. I did have to return prescription sunglasses. This was completed to my satisfaction. So, the guarantee is valid. Each visit I have been helped by associates who seem happy to be there. I highly recommend Vision Works.
We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!
Paula
2023-09-10
Excellent location and really great customer service. My husband and I continue to drive from Richmond to Greenwood annually for our vision care.
We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!
shelby padgett
2023-09-07
We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!
Oren Brown
2023-09-07
We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!
Blake Rodriguez
2023-09-02
My mom went into this vision works and the manager stephanie was nothing but rude and disrespectful the entire time and utterly racist my mom and sister tried to explain to her why her glasses broke and she kept trying to say it was something else when it was really because my sister got hit in the face with a soccer ball and she has insurance but the lady was still rude and disrespectful and even started raising her voice at my mom in the middle of the store and everyone was staring and made my mom so uncomfortable
Blake, thank you for bringing this to our attention. Visionworks takes pride with providing excellent Customer service. We truly apologize for your experience. We would love the opportunity to address your concerns. Please send us an email to CustomerService@visionworks.com including your full name, phone number and store location.
D E
2023-09-02
Such friendly and helpful staff. They all went above and beyond during my appointment.
We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!
Frank Nelson
2023-08-30
Sam was very helpful great experience I'll be returning
We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!
Linda Mcclintock
2023-08-17
We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!
Bill Isaacs
2023-08-16
Great service and plenty of glasses to choose from
We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!
Olivia Reynoso
2023-08-13
Fácil de hacer la cita. El personal amable
We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!
rose black
2023-08-11
We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!
Sukhee Leach
2023-08-03
Respectful of customer's thoughts, very helpful, and friendly service.
We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!
Marla Charles
2023-07-29
Very easy to schedule the appointment on line. The staff, Dr and Stephanie who helped me pick out my glasses were all so friendly and patient!
We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!
James catlett
2023-07-19
We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!
Brent McCabe
2023-06-15
Great customer service. I wanted another pair of glasses and decided to go without an appointment. The staff still helped me find 2 pairs to buy with my prescription. They got me out of there quickly and with exactly what I was looking for!
We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!
Julie Cisneros
2023-06-04
From the time I walked in to the time I left the store. Excellent, professional, considerate care. Very quick as well.
We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!
LynusS
2023-05-18
After 40 days of waiting, I went back to the store to pick up the glasses. The guy who could finish my glasses was supporting a new customer and asked me to wait. After ~15 minutes waiting, he told me to come back in an hour. When I came back, he supported another customer. I kept waiting... waiting. He told me several times that he could start to work on mine. He started to work on my glasses after 2.5 hours of waiting, and I waited another 45 minutes for him to complete the job. I don't recommend Visionworks.
Drew Farmer
2023-05-13
We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!