Visionworks Doctors of Optometry

Visionworks Doctors of Optometry Reviews

Excellent rating
4.5
115 reviews Verified
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Reviews (115)
Christine Wolfe-Tingey
Christine Wolfe-Tingey
2024.04.12
We had a lot of issues getting my lenses to work properly, but everyone was very kind and helpful throughout it all. Angie put her vision detective goggles on and persevered through.
Reply from Visionworks Doctors of Optometry 2024.04.12
We appreciate your review Christine! Your feedback is important to us. We will be sure to share your feedback with our leadership team.
Bev Abdullah
Bev Abdullah
2024.03.13
Dr Venezia is very kind and very thorough. The staff were all great. They spent a lot of time helping me find glasses. Definitely recommend them.!
Reply from Visionworks Doctors of Optometry 2024.03.13
We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!
Damon Williams
Damon Williams
2024.03.08
Great customer service the doctor did an excellent job of explaining the issues with my eyesight would highly recommend
Reply from Visionworks Doctors of Optometry 2024.03.08
We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!
Tina Dimiceli
Tina Dimiceli
2024.02.28
Always a great experience. Great staff ,always friendly .
Reply from Visionworks Doctors of Optometry 2024.02.28
We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!
Erica Scott
Erica Scott
2024.02.24
This location is Everything! Great staff, great front an back customer service, Dr. was personable and thorough, I loved how everyone took the time to explain and make sure properly fitted and not rushed. Also there are a lot of great options to choose from.
Reply from Visionworks Doctors of Optometry 2024.02.24
We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!
Mariano
Mariano
2024.02.18
Had an overall poor experience here. It all started when I came in a few weeks ago on a Sunday afternoon. When we came in, the manager Angie, barely lifted her eyes from her phone to greet us. We looked around the selection for a bit and the manager Angie continued to ignore us for her phone. We settled on a pair of glasses and she finally began to process the order. She informed me that we would be contacted in a few days once the glasses were ready. After 2 weeks of no contact, I called and was informed that the glasses were ready to be picked up. When I did come to pick them up, the manager that originally helped me was not there and the staff that was present was very helpful.
Reply from Visionworks Doctors of Optometry 2024.02.19
Hi Mariano, thank you for bringing this to our attention. We are sorry to hear you had a negative experience with us. We will be sure to share your feedback with our leadership team.
Carol Davenport
Carol Davenport
2024.02.14
I have been coming to this location for six years and each time I go I am treated with the utmost respect and courtesy. Everyone that works here knows what customer service is.
Reply from Visionworks Doctors of Optometry 2024.02.14
We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!
Latrice Cherrelle
Latrice Cherrelle
2024.01.22
ALWAYS and I empathize…. ALWAYS GREAT SERVICE!
Reply from Visionworks Doctors of Optometry 2024.01.22
We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!
Brianna Puckett
Brianna Puckett
2023.12.22
Woman at the front desk was very rude and disrespectful after telling me I had an hour wait time from the time of my scheduled appointment. And it wasn’t Felecia either.
Reply from Visionworks Doctors of Optometry 2023.12.23
Hello, Brianna! We apologize for your negative experience. We’d like to learn more about your specific situation and make things right. If you’re open to discussing your experience further, please send us an email with your contact information, store location, and details of your concern to customerservice@visionworks.com. We look forward to hearing from you.
Brett Dills
Brett Dills
2023.12.20
Have always received great service from this location. Nice selection of frames.
Reply from Visionworks Doctors of Optometry 2023.12.20
We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!
Whathappen Whathappen
Whathappen Whathappen
2023.11.04
Reply from Visionworks Doctors of Optometry 2023.11.04
We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!
Trinidad Tooke
Trinidad Tooke
2023.10.17
Felicia made my appointment when I just needed info about the date of my last visit. Dr. Chang was lovely, we talked about our kids and I was very happy with how she treated me. Then when I was ordering my new glasses, I was mistaken about my available HSA balance so Vanessa deleted everything and started over which saved me money. So very grateful for that, will continue to come back to this branch
Reply from Visionworks Doctors of Optometry 2023.10.17
We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!
Sarah Capstick
Sarah Capstick
2023.10.11
Staff is always amazing and helpful no matter what I need!
Reply from Visionworks Doctors of Optometry 2023.10.11
We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!
T W
T W
2023.10.06
Reply from Visionworks Doctors of Optometry 2023.10.06
We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!
Derek Hawthorne
Derek Hawthorne
2023.10.05
Reply from Visionworks Doctors of Optometry 2023.10.06
We are so glad our team took such wonderful care of you Derek! Thank you for taking the time to share your kind words with us, we can't wait to have you back!😀
Kaitlyn Wilkins
Kaitlyn Wilkins
2023.09.23
VERY personable! Made me feel extremely comfortable! DEFINITELY would reccomend them!
Reply from Visionworks Doctors of Optometry 2023.09.23
We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!
Mallory Stout
Mallory Stout
2023.09.10
Always great customer service. Angie is great as well as all the other employees! I’ve never had a bad experience and have been going to Visionworks for a few years now.
Reply from Visionworks Doctors of Optometry 2023.09.10
We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!
Ben Cross
Ben Cross
2023.09.08
Great place. Very friendly and personable staff along with a knowledgeable Optometrist. I recommend this location in Carmel.
Reply from Visionworks Doctors of Optometry 2023.09.08
We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!
Amy Phillips
Amy Phillips
2023.09.07
Reply from Visionworks Doctors of Optometry 2023.09.07
We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!
Mary Ann Moran
Mary Ann Moran
2023.08.11
The entire staff was kind, efficient, and knowledgeable!
Reply from Visionworks Doctors of Optometry 2023.08.12
We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!