Tire Discounters Reviews

Kerri Earls 2025.12.17

     

I called 24 hours in advance and was able to make an appointment for 4 tires. When arrived I was greeted professionally and given a time frame. The waiting area was clean and comfortable and even had a place I was able to get some work done while I waited. Water and coffee for customers is a nice plus. My car was finished well before the estimated time and the Price was exactly as quoted.

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Reply from Tire Discounters 2025.12.17

Thank you for sharing your experience, Kerri! We're happy to hear that everything went well, from the friendly greeting to the comfortable waiting area. It's nice to know you liked the water and coffee, and we're glad we could get your car ready early. We look forward to more easy visits in the future. We appreciate you being part of the Tire Discounters family!

JULIE HERNANDEZ 2025.12.15

     

I am now part of the Tire Discounter’s Family! I was treated so well by Andrew and his staff that I will never go anywhere else for oil changes and tires services! Andrew went over and above to make sure I was completely taken care of and satisfied!

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Reply from Tire Discounters 2025.12.16

Thank you for sharing your thoughts, Julie! We're happy to have you in the Tire Discounters family. Andrew and the team always go the extra mile, and it's great to hear they impressed you. We look forward to keeping your rides smooth and your visits enjoyable. See you next time!

linda lane 2025.12.08

     

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Reply from Tire Discounters 2025.12.09

Let's go, Linda! That's the kind of feedback we live for. Your support keeps us rolling, and we couldn't ask for better. Thanks for being part of the Tire Discounters family. Catch you next time!

Casey Carr 2025.12.08

     

Had tires replaced and oil change! Great service will definitely come back

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Reply from Tire Discounters 2025.12.08

Thank you, Casey! We're happy to hear you had a good experience with your tire replacement and oil change. Your support helps us keep going, and we look forward to seeing you again next time. See you soon!

Ian Kemp 2025.12.07

     

Fantastic customer service. Quick service that had me in and out in a timely manner. Would and will recommend to everyone.

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Reply from Tire Discounters 2025.12.08

Big thanks, Ian! Your feedback just made our day—like finding an extra fry at the bottom of the bag! We're thrilled to hear that our team provided fantastic customer service and got you back on the road quicker than a squirrel on espresso. Your recommendation means a lot to us—like a flat tire means a trip to the shop! Appreciate you being part of the Tire Discounters family. Catch you next time—hopefully with fewer tire troubles!

Chas H 2025.12.06

     

Andrew did a great job at managing a very busy shop! Honest and trustworthy! Great place. I would recommend to anyone

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Reply from Tire Discounters 2024.03.17

Danny and the team rock, so you can roll, Chas. Glad they were able to take great care of you. Take care and we will see ya again when you need us.

Mary Schubert 2025.12.05

     

Andrew called and apologized and offered to get me taken care of, brought back and he replaced 2 censors. Had an appointment at 3 and my car was still sitting in the parking lot at 3:45. Evidently appointments don’t mean anything here.

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Reply from Tire Discounters 2025.12.05

Hi Mary, we're sorry to hear about your experience with the appointment timing. We understand how important it is to stick to schedules, and we'd like the opportunity to look into this further. Could you please email us at support@tirediscounters.com with your invoice number and any additional details? We appreciate you bringing this to our attention.

ANGIE MARDIS 2025.11.25

     

Thank you so much for the professional, courteous job! Picking tires is not an easy task for me and Andrew made it much easier!! I love them!!

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Reply from Tire Discounters 2025.11.26

Thank you for sharing your thoughts, Angie! We're happy to hear that Andrew made picking tires easy for you. Your support helps us a lot, and we're glad you love your new tires. We appreciate you being part of the Tire Discounters family. See you next time!

andy nixon 2025.11.18

     

Fantastic, prompt service, and the guys are always very personable.

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Reply from Tire Discounters 2025.11.19

High-fives all around after reading your review, Andy! We're happy to hear that our team provided great and quick service while being friendly. Your support helps us a lot, and we look forward to seeing you again. Thanks for being part of the Tire Discounters family!

beth smith 2025.11.11

     

Can I give lower than a 1 star. I had a 5pm appointment. At 5:45 I got up and asked why my car wasn't being worked on yet? I was then told an appointment for a tire leak is 1 and a half hours to 2 hours NEVER have I waited that long to not even get taken care of.

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Reply from Tire Discounters 2025.11.11

Hi Beth, we're sorry to hear about your experience. Waiting that long without any progress is certainly not what we aim for. We'd like to understand more about what happened and see how we can make it right. Could you please email us at support@tirediscounters.com with your invoice number and contact details? We appreciate you bringing this to our attention and hope to resolve it for you.

Angela Boggess 2025.11.06

     

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Reply from Tire Discounters 2025.11.07

Thanks, Angela! We’re excited to hear you had a five-star experience at Tire Discounters. Your support keeps us going. We appreciate being part of the Tire Discounters family. See you next time!

Kim Shay 2025.11.06

     

Great experience. Andrew was super friendly and helped get me in and out quickly, and helpful in explaining the codes showing up and what does need done and what can wait. Also helpful in making sure I had transportation home, and back when my car was done. 10/10

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Reply from Tire Discounters 2025.11.07

High-fives all around after reading your review, Kim! Andrew's knack for making things smooth and easy is something we truly value, and it's fantastic to hear he hit the mark with you. We're all about keeping things clear and convenient, so knowing you had a 10/10 experience is music to our ears. Thanks for sharing your thoughts, and we look forward to seeing you again soon!

David Foster 2025.11.05

     

Always friendly and explain what needs done. This time my carkept needing jumped but autozone said battery was fine may need starter. TD disagreed rechecked battery and that was actually the problem. Had me back on the road in an hour versus days.

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Reply from Tire Discounters 2025.11.06

That’s what we call a five-star experience, David! We're happy our team could find the problem and get you back on the road quickly. Your trust in us means a lot, and we're glad we could help. Thanks for sharing your experience, and we look forward to keeping your car running well in the future. See you next time!

Larry Wright II 2025.11.05

     

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Reply from Tire Discounters 2025.11.06

High-fives all around after reading your review, Larry! Your support keeps us rolling, and we couldn't ask for better feedback. Thanks for being part of the Tire Discounters family. Catch you next time!

Mercedes 2025.11.04

     

Really great service. Andrew and Bobby were very kind. They did a great job changing my oil, and filled my tires. Recommend for a nice efficient change.

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Reply from Tire Discounters 2025.11.06

High-fives all around after reading your review! Andrew and Bobby will be happy to hear they made your visit a good one. We focus on being efficient and friendly, so it's great to know you had a positive experience. Thanks for recommending us, and we look forward to seeing you next time you need quick and smooth service. Here's to more great visits ahead!

Jordan Solomon 2025.11.04

     

These guys are great with customer service. There was a small miscommunication about the tires for my vehicle being in stock due to my vehicle needing commercial tires. A service man, Andrew, came out and looked at my tires to assure I'd make it. He even looked at my spare to let me know I'm safe to put that on without doing any harm to my vehicle. Once I switched my tire out I came back, he pumped my tires up with air, checked the psi, and he ordered my tires without me needing to come back inside. The day the tires arrived they made it the easiest tire replacement I have ever had! Absolutely no hassle, my car is driving much better with the free alignment, and I'll definitely be coming back for the free oil change. They even put my newest tire back on my spare rack for me. Highly recommend this crew!

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Reply from Tire Discounters 2025.11.04

Thank you for sharing your experience, Jordan! We're happy to hear that Andrew and the team made your tire replacement easy. It's good to know that your car is driving better with the alignment and that you have your spare ready. We appreciate your recommendation and look forward to seeing you again for that free oil change. Thanks for being part of the Tire Discounters family!

ashley 2025.11.02

     

Terrific service they didn't have all my tires in when I went but they were able to go get the other I needed to make 4 Took a few hours get done. Everyone was very friendly. Helped me out and my tires look great would definitely recommend going to the Greenwood location.

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Reply from Tire Discounters 2025.11.03

Thank you for sharing your experience, Ashley! We're glad our team at the Greenwood location could help you with your tires. It's great to hear you found everyone friendly and that you like how your tires look. Your recommendation is important to us. See you next time!

Chance Bauer 2025.10.29

     

Andrew and his team are phenomenal. Every time I go I am greeted by name with prompt service and more than fair prices. The way Andrew and his crew have treated me I will be a customer for life.

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Reply from Tire Discounters 2025.10.30

High-fives all around after reading your review, Chance! Andrew and his team are truly dedicated to making every visit exceptional, and it sounds like they've hit the mark with you. Your loyalty means the world to us, and we're thrilled to have you as a lifelong customer. Thanks for rolling with us, and here's to many more great visits ahead!

Robert 2025.10.23

     

This review is about one thing. Honest Staff. I had a terrible noise coming from what I thought was a control arm disfunction or bushing failure. I was prepared to step up and do what was needed to make things right. Andrew and his staff assured me they would do a complete inspection and provide a competitive quote. After thirty minutes of inspection and test driving my car, He handed me the keys. He said "You had a swaybar bolt that worked itself out and they tightened it up and everything else looked great" No Charge. Now, here is why I felt so relieved. I stopped couple of days earlier at a Meinke, they quoted almost a $1200 fix. If you need anything that has to do with your car that Discount Tire provides, it's better to do business with people of integrity. I drove that car sixty miles after leaving, not one noise and it handled perfect. You can bet, he has a customer for a long time. How do you go from $1200 to a loose bolt that needed tightened?

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Reply from Tire Discounters 2025.10.24

We certainly try, thanks for the review!

Nishant Kumar 2025.10.21

     

I had one of the most frustrating customer service experiences I’ve ever had at this location. All I wanted was a simple wheel alignment, but it took three separate trips, and they still never got it done. The first time I called, the rep told me they had availability all day and that I could just come in at 4 PM — no appointment needed. When I arrived, the front desk said they couldn’t take my car and that the rep should have scheduled me. They booked me for the next day at 4 PM instead. When I came back the next day, my car wasn’t taken in until 5 PM, a full hour after my appointment. Then I was told they couldn’t do the alignment because the glare from the sun was affecting their equipment. I was rescheduled again for a third visit, this time before noon, and given a small $25 coupon. On my third visit, after another 20-minute drive each way, I was told that the alignment equipment was damaged and they couldn’t do anything. No one bothered to call ahead to cancel or notify me. The rep at the counter offered no help or apology — just told me to call another Tire Discounters location myself. This entire process wasted hours of my time and three separate trips for absolutely nothing. The lack of communication, poor scheduling, and dismissive attitude from the staff were incredibly disappointing. I had planned to use Tire Discounters for future services and tire purchases, but after this experience, I’ll be taking my business elsewhere.

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Reply from Tire Discounters 2025.10.22

Hi Nishant,

Thank you for reaching out to us! We have already created a customer service escalation ticket. We apologize for not meeting your expectations and thank you for your patience while we work to resolve the issue.