Thank you for your feedback. Did you know that guac and queso are not extra and are available for free on all entrees?! To get even more out of your QDOBA experience, you can check out our rewards: https://www.QDOBA.com/rewards. We hope to see you again soon! <3 - your friends at QDOBA.
Mike McHone2025.12.18
Burrito was pretty good but cold. They didn't add chips to our order and the staff wasn't very friendly. We went because my wife had gotten a message from Q'doba giving us a free meal with the purchase of one but yhey didn't accept our code.
Hi Mike, we're sorry to hear your experience wasn't up to our standards. Every visit to QDOBA should be consistent with excellent service and amazing fresh flavors and it sounds like we missed the mark. We will be letting our local manager know about this so we can fix this going forward. We have an "All-Good Guarantee", meaning that if you don't like what you ordered, bring it back up to the line and we'll remake your item, on us. In the meantime, we'd love to make this right. Please reach out to us at CustomerCare@QDOBA.com, mentioning Google Case #1595769992. Thanks, we hope to see you again soon.
Brian Hartl2025.12.16
It's unfortunate how they now prioritize online orders. Rather than having someone dedicated to those, they stop helping those in line for 5-10 minutes at a time to work on online orders and don't acknowledge anyone standing in front of them waiting.
We understand your frustration, Brian. Our team should always be ready to assist you whether you order in-store or online. We will circle back with the local manager and look into this. Please reach out to us at CustomerCare@QDOBA.com, mentioning Google Case #1594369049. We'd like to make it up to you. Thanks for sharing your feedback.
Kyle Lees2025.12.12
Gentleman that prepared my food was awesome. Even talked me in to some spicy chicken. Keep being awesome!
Hi Shannon, it's awesome to hear our team hooked it up for you! You can always rely on us in providing fantastic service. We hope to see you again soon!
We're glad you enjoyed your experience with us. We strive to provide amazing dishes so we can satisfy your cravings. Thanks for letting us know how we're doing!
We're glad you enjoyed your experience with us. We strive to provide amazing dishes so we can satisfy your cravings. Thanks for letting us know how we're doing!
Thank you for your feedback. Did you know that guac and queso are not extra and are available for free on all entrees?! To get even more out of your QDOBA experience, you can check out our rewards: https://www.QDOBA.com/rewards. We hope to see you again soon! <3 - your friends at QDOBA.
We're sorry to hear that our delicious Surf and turf isn't available at the moment, Rachel. We appreciate your passion for our meals, and we'd love to hear more from you. Please reach out to us at CustomerCare@QDOBA.com, mentioning Google Case #1572169046. Thanks, we hope to see you again soon.
kristie kitchen2025.10.14
Food maker and cashier acted as if I was interrupting their day. Did not make me feel welcome. I was the only one saying please and thank you.
We hate to disappoint fans like you, Kristie. We're sorry to hear you didn't have the best experience with our team. You should always expect great and caring service from everyone at QDOBA. We'll follow up with the store team and make sure we live up to this standard. In the meantime, we'd love to make this right. Please reach out to us at CustomerCare@QDOBA.com, mentioning Google Case #1570042915. Thanks, we hope to see you again soon.
Eric M2025.10.11
Food was quick and tasty. Staff was friendly and professional. Would return again
Hi Eric, thanks for the awesome feedback! We want to provide amazing service and delicious food so we're glad to hear you had such a great experience with our team during your last visit. We hope to see you again soon!
Thanks for the feedback. It's our goal to provide you with the most flavorful food. We're glad to hear you had a great experience at our Greenwood store!
Kathy Moore2025.10.06
Delicious chicken nachos with guacamole. Can't wait for "soup" season!
We love hearing from fans like you, Amber! Thanks for all the love! We'll always be here to satisfy your cravings for our flavorful food. We look forward to your next visit!
We're glad you enjoyed your experience with us, Mike. We strive to provide amazing dishes so we can satisfy your cravings. Thanks for letting us know how we're doing! See you next time!
We hate to disappoint fans like you, Elizabeth. We're sorry to hear you didn't have the best experience with our team. You should always expect great service from everyone at QDOBA. We'll follow up with the store team and make sure we live up to this standard. In the meantime, we'd love to make this right. Please reach out to us at CustomerCare@QDOBA.com, mentioning Google Case #1565432851. Thanks, we hope to see you again soon.
Hi Manda, thanks for your review and feedback. Your health, safety, and experience are our top priority, so we’re concerned to hear about this. Can you please email customercare@qdoba.com and reference Google Case #1303950817 so we can learn more?
Charlie McClure2025.09.16
I involuntary placed a negative review for this location instead of the intended location. My apologies.
Hi Charlie, thank you for letting us know. We appreciate you taking the time to clarify and update your review. We hope you'll visit us again soon!
Alexis Patterson2025.08.30
Service was excellent! A new employee was being trained and we were treated wonderfully by him and the other staff. We were greeted before making it into line, music was good inside and the food was amazing, as always!
Hi Alexis, thanks for the awesome feedback! We want to provide amazing service and delicious food so we're glad to hear you had such a great experience with our team during your last visit. We hope to see you again soon!
Josh McGraw2025.08.30
Best experience I’ve had at any Q’doba. The staff on the evening of 8/29/25 were all very friendly, and did a great job preparing our good.
Hi Josh, thanks for the awesome feedback! We want to provide amazing service so we're glad to hear you had such a great experience with our team during your last visit. We hope to see you again soon!
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