QDOBA Mexican Eats Reviews

Laura Warner 2026.03.20

     

We love Qdoba. It’s alway a treat for us when we eat there. I was excited about the idea of the mini bowl since portion sizes are typically pretty large. I ordered the shrimp mini bowl. I was given four shrimp. Yes. Four. I asked if that was normal and was informed that was the norm for a shrimp mini bowl. Four shrimp. Noted. I will not be choosing shrimp next time. At least I will get to try the shrimp. 😬 Edit: Q'doba did reach out in regard to my review and I was very hopeful! I responded via the email they provided and the email doesn't seem to be able to go through. I am getting a Mail Delivery Subsys error. So I'm not sure if this is an automated reply that is now outdated or if there is a different issue from Gmail. The shrimp was fine, but not worth the money for 4 shrimp. I found this "response" to my review as lackluster as receiving 4 shrimp in my bowl.

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Reply from QDOBA Mexican Eats

We're sorry to hear that we let you down with the amount of ingredients you were expecting, Laura. We will be letting our local manager know about this so we can fix this going forward. We'd love to make it up to you, please reach out to us at CustomerCare@QDOBA.com, mentioning Google Case #1642166750. Thanks, we hope to see you again soon.

tim westfall 2026.03.19

     

Awesome

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Reply from QDOBA Mexican Eats 2023.11.14

Thanks for the awesome feedback, Tim! We're thrilled to hear that you had an amazing experience with us. You can always count on us, so we hope to see you again for more great visits.

Pepper 2026.03.13

     

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Reply from QDOBA Mexican Eats

Thanks for the review. We're glad to hear you enjoyed your last visit to QDOBA. We hope to see you again soon for more flavorful experiences!

Charlie Sizemore 2026.03.10

     

This post is only for the breakfast, needs to be ALL DAY LONG!

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Reply from QDOBA Mexican Eats

Thank you for the fantastic review, Charlie! We love hearing that our breakfast options have made such an impression on you. We appreciate the feedback and will keep it in mind as we evaluate our future menu offerings!

Dawnyon Turner 2026.02.24

     

The food is always good when we order while there. The couple instances were we ordered online were not so great but the food is good, so we're cool with just ordering when we get there.

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Andre B 2026.02.23

     

This Qdoba purposely messes up online orders. On multiple occasions I've received online orders with no protein that I paid for. I really don't understand why because i paid for it. Terrible management. Please close this store and replace it with another food spot where you get what you pay for.

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Reply from QDOBA Mexican Eats

Hi Andre, we're disappointed to hear that we let you down. We know you placed your order online for convenience and you should be able to count on us to serve your favorites accurately. We will pass this feedback along to the manager, but in the meantime we'd love to make this right. Please reach out to us at CustomerCare@QDOBA.com, mentioning Google Case #1619646018. Thanks, we hope to see you again soon.

Kim Vanbibber 2026.02.23

     

Amia is always super friendly and sweet!!

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Reply from QDOBA Mexican Eats

Thanks for shouting out Amia! We are honored to have provided you with an exceedingly fantastic experience! We look forward to serving you again soon, Kim.

Harshman Hills 2026.02.08

     

Staff is super nice and accommodating. Friendly.

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Reply from QDOBA Mexican Eats

Hi Harshman, thanks for the great review. We want to provide excellent service and it sounds like we're firing on all cylinders. We hope you stop in again soon for another fantastic experience!

Nicholas Sinders 2026.02.08

     

I had a great experience where Alana was able to complete my order ahead of schedule. Thank you for making my experience at qdboa great.

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Tina Mitchell 2026.02.07

     

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Reply from QDOBA Mexican Eats

Thanks for the feedback. It's our goal to provide you with the most flavorful food. We're glad to hear you had a great experience at our Greenwood store!

John Dunn 2026.02.07

     

Had the AC on and my kid and wife were freezing while the staff laughed!

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Reply from QDOBA Mexican Eats

We're sorry to hear you didn't have a great experience with our Greenwood team, John. You should expect nothing less than incredible service when you stop in, and it sounds like we missed the mark. We'll follow up with the store manager and make sure we live up to this standard. In the meantime, we'd love to make this right. Please reach out to us at CustomerCare@QDOBA.com, mentioning Google Case #1614381602. Thanks, we hope to see you again soon.

Howard Freeman 2026.02.07

     

Typical Saturday morning. Stopped in abt 10:15am. There was a chill atmosphere and the employees were just zooming along. The lady making my burrito took the time to mix the ingredients with a few short practiced moves ensuring an equally delicious bite throughout! Well done, Qdoba, Smith Valley & SR135!!! Well done!

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Susan 2026.02.02

     

Rude cashier!

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Reply from QDOBA Mexican Eats 2026.02.03

We're sorry to hear you didn't have the best experience with our team, Susan. You should always expect great service from everyone at QDOBA. We will pass this feedback along to the district manager to ensure that we make this right moving forward. In the meantime, we'd love to make this right. Please reach out to us at CustomerCare@QDOBA.com, mentioning Google Case #1612723063. Thanks, we hope to see you again soon.

lalit chaudhari 2026.02.01

     

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Reply from QDOBA Mexican Eats 2026.02.01

It's great to hear you had an overall great experience during your last visit. We hope you stop in again for a 5-star experience next time!

bella polley 2026.01.31

     

we came friday night and they were backed up out the door with a full lobby of online orders waiting as well. they did the absolute best they could and never let the stress get to their attitudes. they got us our food as fast as they could and right before us they were wrapping up a (very) large online order and she came in, in front of us and demanded to cancel her order (they literally rushed it and it was done in front of her face) and she basically caused a scene. Anyways they were extremely professional and we told them they were doing so great and i just wanted to give them a good review because if i were them i would have been so frazzled and honestly probably rude to the customers so they’re awesome.

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Reply from QDOBA Mexican Eats 2026.02.01

Hi Bella, thanks for the awesome feedback! We want to provide amazing service so we're glad to hear you had such a great experience with our team during your last visit. We hope to see you again soon!

giuliana mulinaro 2026.01.31

     

we came in during peak dinner rush on a friday night and the lobby was packed, line to the door and a lobby full of people waiting for online orders. they were understaffed, dealing with rude customers that were demanding refunds, and were just absolutely slammed. and the staff had the best attitudes, just so sweet and kind even though they were clearly having a rough night. i applaud them for their professionalism and staying respectful and treating every customer kindly.

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Reply from QDOBA Mexican Eats 2026.02.01

Hi Giuliana, it's awesome to hear our team hooked it up for you! You can always rely on us in providing great service. We hope to see you again soon!

Andrew Curtis 2026.01.31

     

We came in during a very busy dinner rush on a Friday night and despite customer being extremely rude to staff for being backed up on orders, everyone working did a great job handling the chaos and kept a good attitude. Everyone deserves a raise!

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Reply from QDOBA Mexican Eats 2026.02.01

Awesome to hear that, Andrew! We strive to provide great service every time. Thanks for letting us know how we're doing. We look forward to seeing you again soon!

Moriah Bowen 2026.01.23

     

The ladies were friendly and efficient and listened to the minor details all while very busy! Great work ladies!

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Reply from QDOBA Mexican Eats 2026.01.23

The ladies definitely know how to hustle without losing that personal touch, Moriah. It’s awesome that they got all your orders just right while keeping things moving. We hope to serve you again soon.

Randy B 2026.01.21

     

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Reply from QDOBA Mexican Eats 2026.01.21

Thanks for the review. We're glad to hear you enjoyed your last visit to QDOBA. We hope to see you again soon for more flavorful experiences!

gabe ward 2026.01.15

     

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Reply from QDOBA Mexican Eats 2026.01.15

Thank you for your feedback. Did you know that guac and queso are not extra and are available for free on all entrees?! To get even more out of your QDOBA experience, you can check out our rewards: https://www.QDOBA.com/rewards. We hope to see you again soon! <3 - your friends at QDOBA.